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Customer Service Engineer

Location:
London, ON, Canada
Posted:
February 18, 2014

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Resume:

LINDSEY WESTOVER

** ******** ******, **. ******, ON N5P 2S9

226-***-**** accqg1@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Outgoing professional Customer Service Representative with extensive experience

Committed to producing results above and beyond what’s expected

Excellent communication skills; enjoy working with the public

Proven ability to co-operate with fellow employees and management

Friendly and approachable; strong selling ability

PROFESSIONAL/RELEVANT SKILLS

CUSTOMER SERVICE

Greeted customers in a friendly welcoming manner resulting in repeat business

Answered incoming calls and assisted customers with reservation selections

Processed cash, interact, credit and gift cards payments; operated computerized till

Packaged purchases and assisted customer with selections

Served and seated guests in a high volume restaurant; maintained a welcoming atmosphere

Perform personal and family portraits. Computerized enhancement and editing of photos.

Successfully problem solved customer concerns, issues and complaints

OFFICE ADMINISTRATIVE

Entered Account Payables into in-house computer program

Keyed in customer information into system for sale and, reservations

Typed business correspondence, mailed out invoices and letters

Answered multi-line phone system and transferred and took messages as required

Managed paperwork, filed and organized correspondence

Utilized in-house email system to share information with co workers

MANUFACTURING

Assembled prototypes for review for production runs

Sketched out designs from engineer and designers for prototypes

Operated industrial presses, hand presses, saw and power tools to prepare parts

Ran industrial spot welder to complete part assembly

Followed standard operating procedures to meet product expectations

Stacked and packaged parts into boxes to ship to customers and sister plants

Utilized fixtures and gauges to ensure parts met specifications

Visually inspected parts for deformities

EMPLOYMENT EXPERIENCE

2012-Present Sale Associate –ADRENE, ST. THOMAS, ON

2012 Sale Associate/Photographer –WALMART PORTRAIT STUDIO, ST. THOMAS, ON

2012 Delivery Driver –TOPPERS PIZZA, ST. THOMAS, ON

2012 Parts Inspector -PIC GROUP (FORMET), ST THOMAS, ON

2011-2012 Prototype Lab -MANPOWER TEMP AGENCY (DANA CANADA), CHATHAM, ON

2010-2011 Child Care-ST THOMAS, ON

2008-2009 Sales Associate-ULTRAMAR GAS BAR, LONDON, ON

EDUCATION/TRAINING

2004-2006 Hotel Management-FANSHAWE COLLEGE, LONDON, ON

2004 High School Diploma-ARTHUR VOADEN SECONDARY SCHOOL, ST. THOMAS, ON

WHMIS/Fire Extinguisher/Safe Food Handling

HOBBIES/INTERESTS

Music, Karaoke, Quad Running, Baking

REFERENCES AVAILABLE UPON REQUEST



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