Quality Manager
Resume:
STEVEN MITCHELL
***** ******* *** #*** ( Lake Forest, CA 92630
949-***-**** ( accqf6@r.postjobfree.com
SOCIAL WORKER
Enthusiastic case manager with diverse experience across a multitude of
disciplines, including senior care, bereavement counseling, and psychiatric
monitoring/assessment. Strong communications skills, able to nurture
constructive patient relationships, facilitate group sessions, and build
positive rapport with clients and family members. Passionate patient
advocate focused on enhanced quality of life and improved coping
mechanisms. Highly motivated team player with outstanding administrative
and organizational skills, including effective multitasking, task
prioritization, and deadline management.
PROFESSIONAL EXPERIENCE
TRANQUIL CARE, LLC, Lake Forest, California ( 2010-Present
Specializing in elderly transition planning, consultation and counseling.
Senior Services Consultant
Assist seniors and family members in targeting services best suited to
their changing needs. Design care plans tailored to each case, establishing
realistic goals and itineraries that balance family expectations with
individual wishes. Provide counseling to help clients deal with transition
coping, fostering a sense of integrity and encouraging independence.
Assessments of clients include:
. Obtain home care assistance.
. Offer referrals and community resources that meet client needs, remaining
sensitive to desired living environment.
. Promote psychosocial health, approaching each case with compassion and
respect.
DAVITA DIALYSIS, Laguna Hills, California
Leader in kidney disorder medical care, serving over 150,000 patients
nationwide.
Assistant Renal Social Worker
Counseled patients in dealing with home care issues and socio-environmental
concerns. Consulted with clients and family members regarding end-of-life
planning. Proposed coping techniques to deal with psychological effects of
long-term renal disease. Maintained a caring, supportive attitude handling
all cases.
. Trained in all phases of dialysis.
. Timely assessments, patient admissions, and transplant referrals.
LONG BEACH VA HOSPITAL, Long Beach, California
Veterans medical care facility with over 400 beds and a full scope of
health services.
Mental Health Social Worker
Monitored biopsychosocial needs of Veterans. Managed programs to improve
quality of life. Contributed to multidisciplinary team meetings and
established care plans for patients and family members. Organized
individual and group counseling sessions, fostering positive growth
environments.
. Led successful crisis interventions, resolving patient issues before
escalation.
. Assessments to determine whether psychiatric unit admission was
necessary.
STEVEN MITCHELL ( Page 2 ( accqf6@r.postjobfree.com
LAGUNA WOODS SOCIAL SERVICES, Laguna Woods, California
Case management taskforce fulfilling needs of 20,000 seniors.
Social Services Social Worker
Case management of seniors in need of care planning. Assessment of issues
based on individual case needs. Facilitated crisis interventions for family
cohesiveness.
. Maximized senior quality of life by directing clients toward community
sources.
. Provided counseling across a full range of end-of-life issues, fostering
positive individual and family support systems.
ACACIA ADULT DAY CENTER, Garden Grove, California
Non-profit senior care facility servicing up to 105 people daily.
Social Worker Counselor
Established social care plans for elderly clients, including meal planning,
communal activities, and caregiver respite. Assisted in medical
evaluations, accurately completed charting, and effectively prioritized
duties.
. Oversaw support groups and counseling sessions, maintaining a positive,
compassionate approach.
. Conducted new client orientation and routinely assessed patient mental
and emotional state.
EDUCATION
Master of Social Work
California State University, Long Beach, California
Bachelor of Social Work
California State University, Long Beach, California
PROFESSIONAL DEVELOPMENT
Associate Clinical Social Worker Certification
Psychiatric Social Worker 1 (LADMH)
Alcohol and Drug Studies
Gerontology
PROFESSIONAL MEMBERSHIPS
National Association of Social Workers
Phi Alpha Social Work Honors Society
Phi Kappa Phi
VOLUNTEER WORK
Evercare Hospice Volunteer
STEVEN MITCHELL
24701 Raymond Way #164 ( Lake Forest, CA 92630
949-***-**** ( accqf6@r.postjobfree.com
Dear Sir/Dear Madam:
With a wide array of skills from my first career in the public sector
directly relating to social work-client advocacy, resource brokering and
effective communication-I am now looking to bring my passion and expertise
to your organization. My social work clinical experience has given me
insight into a multitude of counseling methods and I offer a dynamic
approach to patient education, crisis intervention, and conflict
resolution, with the goal of improved client quality of life and long-term
psychosocial health. I am confident that my experience in building
constructive patient relationships, fostering client independence, and
encouraging family involvement will make me an asset to your team.
My roles have ranged from mental health social worker to senior services
consultant. Assessing mental and behavioral issues, developing optimal
courses of action, and following through with a positive, collaborative
approach are among the many ways I have demonstrated my skills as a social
worker. A sample of my key contributions include:
. Maximizing quality of life by directing clients toward community
resources.
. Analyzing patient psychosocial issues to determine best plan of care.
. Providing counseling across a full range of end-of-life issues, fostering
positive individual and family support systems.
For a more detailed account of my professional background, please refer to
the enclosed resume. I have included my contact information and I would
welcome the opportunity to discuss my qualifications. Thank you in advance
for your consideration, and I look forward to your call.
Sincerely,
Steven F. Mitchell
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