Sales Manager

Marc R. Ginter

**** ******** **** ****: 407-***-****

West Chester, OH 45069 accqeb@r.postjobfree.com

Multi-Unit Business Leader

** ***** ** ********, ******, Operational and Sales experience /

Publicly and Independently

owned/ High Growth & Established Companies /

Well rounded, high energy leader with multi-unit experience, team

building, strengthening, and leading businesses in various turnaround, and

high growth situations. Demonstrated ability to quickly learn the

intricacies of diverse teams and drive immediate improvements in profits,

customer service, and operational execution. Well developed communication

skills with a reputation for energizing employees, sales, profits and

overall operations.

Operational and General Management Strengths:

Strategic Strength Based Leadership Operational Execution

Business Development Contracts and Negotiation

Market Based Merchandising Talent Acquisition and Team

Building

Inventory Management Turnaround / Crisis Management

Customer Engagement Focus Logistics Cross-Functional

Alignment

Experience

Multi-Unit General Manager 2007 to Present

HAVERTYS FURNITURE

2013 - I WAS ASKED TO LEAD THE UNDER PERFORMING MARKET IN CINCINNATI

WHICH INCLUDED A CROSS DOCK DISTRIBUTION FACILITY. UNDER MY

LEADERSHIP, I FULFILLED OUR GOALS OF EFFECTIVE COST CUTTING, ACHIEVED

DOUBLE DIGIT SALES INCREASES, IMPROVED EMPLOYEE MORAL, MAXIMIZED

DELIVERY CAPACITY THROUGH EFFECTIVE LOGISTICS CHANGES AND AS A

RESULT, THE MARKET EXCELLED TO OVER A 600% INCREASE IN PROFIT FROM THE

PRIOR YEAR AND SHOWED A PROFIT FOR THE FIRST TIME IN 5 YEARS. A KEY

CONTRIBUTOR HAS BEEN COMMUNICATING CLEAR EXPECTATIONS, ALONG WITH

COACHING AND ACCOUNTABILITY BY WAY OF STRENGTHS BASED LEADERSHIP TO

MAXIMIZE EVERY ASSOCIATE'S PRODUCTIVITY. EFFICIENT AND QUANTITATIVE

COST CUTTING IN ALL OPERATIONAL AREAS ALSO MADE AN IMMEDIATE IMPACT TO

OVERALL PROFITABILITY. OVERALL SALES MARGINS WERE INCREASED BY MORE

THAN 230 BASIS POINTS BY WAY OF EFFECTIVE MERCHANDISING STRATEGIES IN

ALL LOCATIONS BASED ON BEST SELLER MEASUREMENTS IN KEY CATEGORIES AND

PRICING STRATEGIES TO REMAIN COMPETITIVE ON SIMILAR PRODUCTS IN EACH

SPECIFIC MARKET. THE OVERALL DELIVERY AND LOGISTICS CAPACITY WITHIN

THE MARKET WERE INCREASED BY ALIGNING THE HIGHEST VOLUME ZIP CODES AND

OVERALL CUBE CAPACITY ACROSS VARIOUS DAYS TO ENSURE ROUTING

EFFICIENCY.

2007 - I WAS PROMOTED TO A MULTI-UNIT MANAGEMENT POSITION OVER-SEEING

THE ORLANDO MARKET WHICH CONSISTS OF 7 STORES WITH 120 EMPLOYEES, AND

ANNUAL SALES IN EXCESS OF $33 MILLION. DURING MY TENURE I IMPLEMENTED

SEVERAL SALES INITIATIVES AND EFFECTIVE COST CUTTING, WHICH IN TURN

HAS BEEN THE DRIVING FORCE BEHIND THE ORLANDO MARKET BECOMING A LEADER

IN THE COMPANY IN SEVERAL INCOME CATEGORIES.

WHILE LEADING THE ORLANDO MARKET, I CREATED AND IMPLEMENTED A NEW "IN

HOME DESIGN" INITIATIVE WHICH INCLUDED ALL POLICIES AND PROCEDURES,

COMPENSATION AND EXECUTION. I INITIATED THIS PROGRAM IN MID 2011 AND

WITHIN 12 MONTHS I WAS ASKED TO ROLL IT OUT TO OTHER MAJOR MARKETS

WITHIN THE COMPANY. THE PROGRAM INCREASED OVERALL SALES VOLUME ALONG

WITH AVERAGE TICKET INCREASES OF OVER 300% AND CONTINUES TO THRIVE

THROUGHOUT THE COMPANY. CURRENTLY, APPROXIMATELY 25% OF ALL MARKETS

HAVE FULLY IMPLEMENTED MY PROGRAM AND ARE REALIZING DOUBLE DIGIT

INCREASES AS A RESULT.

UNDER MY LEADERSHIP, THE ORLANDO MARKET ACHIEVED THE RECOGNITION FOR

PRODUCING MORE SALES INCREASES THAN ANY OTHER GROUP IN THE FLORIDA

REGION AND EXCEEDED BUDGETED PROFIT EVERY YEAR BY 50% OR MORE. I ALSO

HAD P&L RESPONSIBILITY AS IT RELATES TO CONTROLLABLE EXPENSES,

ACCOUNTS PAYABLE AND EXPENSE BUDGETING. OVERSAW ENTIRE DELIVERY AND

SERVICE PERSONNEL AND RECEIVED THE BEST OVERALL DELIVERY EXCEPTIONS IN

THE ENTIRE COMPANY AT A 1.6% EXCEPTION RATE IN 2011 AND 2012.

GENERAL MANAGER

2006 TO

2007

HAVERTYS FURNITURE

I WAS CHALLENGED TO REHABILITATE A SINGLE STORE OPERATION WHICH WAS

SLATED TO BE CLOSED DUE TO SALES DECREASES AND NEGATIVE PROFIT. UNDER

MY LEADERSHIP, OVER AN 8-MONTH PERIOD, I CONSISTENTLY RAN 30%+

INCREASES, REDUCED OVERALL EXPENSES AND ACHIEVED A POSITIVE

PROFITABILITY FOR THE FIRST TIME IN 4 YEARS AT THIS LOCATION. AS A

RESULT OF MY LEADERSHIP SUCCESS, THE COMPANY RENEWED THE EXPIRING

LEASE AND INVESTED IN THIS LOCATION AS THE FLAGSHIP FOR A NEW INTERIOR

REMODELING CONCEPT. THIS PROTOTYPE CONCEPT INCLUDED A COMPLETE NEW

FLOOR LAYOUT ALONG WITH A NEW VISUAL AND MERCHANDISING STRATEGY. THIS

CONCEPT IS NOW ROLLED OUT TO OVER 70% OF THE COMPANY'S LOCATIONS.

STORE MANAGER

2005 TO 2006

ROOMS TO GO

I WAS RESPONSIBLE FOR OVERALL SUCCESSFUL OPERATION OF A $19.8 MILLION

STORE WITH A TOTAL OF 26 EMPLOYEES. THIS INCLUDES COMPLETE

INVENTORY CONTROL, A DESIGNER AND A SALES STAFF CONSISTING OF 21 SALES

ASSOCIATES. UNDER MY LEADERSHIP THE STORE ACHIEVED AN INCREASE IN

OVERALL NET SALES VOLUME OF NEARLY $1 MILLION.

GENERAL MANAGER

2003

TO 2004

FURNITURE FAIR

I WAS RESPONSIBLE FOR OVERALL SUCCESSFUL OPERATION OF A $4.8 MILLION

STORE WITH A TOTAL OF 35 EMPLOYEES. THIS INCLUDED THE WAREHOUSE

AND DELIVERY OPERATIONS, COMPLETE INVENTORY CONTROL, CREDIT EXTENSION

AND COLLECTIONS DEPARTMENTS, AND A SALES STAFF CONSISTING OF A SALES

MANAGER AND 18 SALES ASSOCIATES. UNDER MY LEADERSHIP THE STORE WENT

FROM A STEADY 3-YEAR DECLINE TO A 5% INCREASE IN OVERALL SALES VOLUME

IN ONLY 4 MONTHS. I IMPLEMENTED VARIOUS SALES COACHING PROGRAMS,

WITHIN A SMALL FAMILY OWNED OPERATION, WHICH WERE A MAJOR CONTRIBUTOR

TO THE STORE'S QUICK SUCCESS.

GENERAL MANAGER

2002 TO 2003

RHODES FURNITURE

I HAD TOTAL FOUR-WALL ACCOUNTABILITY, INCLUDING SUPERVISION OF SALES

MANAGERS AND SALES ASSOCIATES. IMPLEMENTING NEW SELLING TECHNIQUES TO

STIMULATE SALES GROWTH, SHOWROOM TAGGING, MERCHANDISING, HIRING AND

TRAINING FOR A $5 MILLION DOLLAR + STORE. I ALSO HAD TOTAL

RESPONSIBILITY FOR P&L, BUDGET FORECASTING AND INVENTORY MOVEMENT

WITHIN THE STORE. UNDER MY LEADERSHIP THE STORE SET AN ALL TIME SALES

RECORD IN THE MONTH OF NOVEMBER, WAS CONSISTENTLY IN THE TOP 10

COMPANY WIDE FOR INSURANCE SALES ON ALL CONTRACTS AND EXCEEDED

BUDGETED PROFIT FOR THE YEAR. MY STORE WAS RANKED 7TH OVERALL OUT OF

90 STORES COMPANY WIDE.

GENERAL MANAGER

2000 TO 2002

HOMELIFE FURNITURE COMPANY

TOTAL FOUR-WALL ACCOUNTABILITY OF A $5 MILLION DOLLAR STORE, INCLUDING

SUPERVISION OF MERCHANDISING MANAGER ON ALL SHOWROOM DISPLAYS AND

MARKETING, AS WELL AS MANAGEMENT OF A TEAM OF 12 SALES ASSOCIATES IN

COACHING, PROSPECTING, MEETING AND EXCEEDING SALES GOALS AND

EXPECTATIONS SET BY THE COMPANY. ALSO RESPONSIBLE FOR SUPERVISION OF

THE STORE OPERATIONS MANAGER, INCLUDING TOTAL P&L RESPONSIBILITY,

INCOMING AND OUTGOING INVENTORY MOVEMENT AND CUSTOMER RELATIONS WITHIN

THE STORE. UNDER MY LEADERSHIP, THE STORE WAS #1 IN THE TEXAS REGION

IN TOTAL SALES DOLLARS AND SALES PER SQUARE FOOT FOR BOTH THE QUARTER

AND YEAR TO DATE. I WAS ONE OF ONLY SIX GENERAL STORE MANAGERS NAMED

TO THE TRAINING TEAM FOR THE NATIONWIDE ROLL-OUT OF THE GERS RETAIL

SYSTEM, WHICH INCLUDED FACILITATING AND CONDUCTING TRAINING CLASSES

FOR HOMELIFE ASSOCIATES IN STORES NATIONWIDE IN THE USE OF THE NEW

SYSTEM.

STORE MANAGER

1998

to 2000

Heilig-Meyers Furniture Company

Responsible for overall successful operation of a Heilig-Meyers

furniture store, including budget management, profit and loss margins,

inventory analysis, credit and collection procedures, public

relations, customer conflict resolution, and supervision of all store

personnel. I had total responsibility for showroom marketing and

local advertising budget. I also implemented, supervised and

participated in the outside sales programs. During my tenure all

sales contest goals were achieved and/or exceeded, including a

division first place award in the Beautyrest sales contest and

numerous Pacesetter awards. My store exceeded budgeted profit by 197%

for fiscal year 1999.

CREDIT MANAGER

1994 to 1998

Heilig-Meyers Furniture Company

Responsible for all aspects of the credit department, including $2.5

million in receivables, verification and approval of all new accounts,

collection of existing accounts, leading an outside sales team to

achieve sales goals and supervision of credit department employees.

Proficiency in analyzing credit bureau reports and making sound credit

decisions, including total responsibility for approval or denial of

all credit applications utilizing the scoring systems of the three

major credit reporting agencies. I placed second in the entire

company (over 1000 stores) in the Annual Mattress sales contest.

CUSTOMER SERVICE REPRESENTATIVE 1991 to 1994

Heilig-Meyers Furniture Company

My primary duties in this position were to research and resolve

customers' questions, accept payments and post accounts receivables,

prepare and make bank deposits, collection of accounts and suggestive

selling of add-on merchandise.

Education

MOREHEAD STATE UNIVERSITY, MOREHEAD, KY

References

WILL BE FURNISHED UPON REQUEST

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