ELIZABETH ALI

Melville Crescent, Brampton, ON L*W 2S3

accpps@r.postjobfree.com

(H) 905-***-**** (C) 289-***-******

SUMMARY OF QUALIFICATIONS

. Department Manager with over 7 years experience in leadership and

supervisory roles with a positive attitude and ownership of work

. Superior people management and relationship building skills with the

capacity to foster effective internal and external partnerships

. Proven ability to nurture teams, deliver concise instruction and

meaningful appraisals allowing subordinates to develop skills and become

a useful team

. Demonstrated negotiation and presentation skills with a great

professional attitude

. Well-developed problem solving and analytical skills with proven ability

to keep a level head during crisis

. Strong communication skills with exceptional ability to express ideas

concisely and clearly, orally & in writing

. Proficiency in Microsoft Office suite- Word, Excel, Power point, Email,

Internet; familiarity with SAP systems

WORK EXPERIENCE

Winners, Sales Associate, Brampton

2013 - Present

Greeting customers, attending to their needs, interacting with customers in

a positive manner

. Encouraged the customers to available discount on the products promoted

by the store and inform them about the promotional offers and discounts

. Merchandising products and Add on's on the sales floor

. Work under pressure, especially when sales are expected to peak

. Assist customers in finding the products that they need and demonstrate

to them when needed

Running Room, 5k walking group, Instructor, Brampton

2013 - 2014

. Demonstrated proper posture and breathing techniques

. Prepared group for races

. Evaluated group and setting long term and short term goals

. Arranged for speakers for the clinics, keeping all walker abreast of all

the products that the running provides

. Promoted the running room, its activities and products

Salvation Army, Manager, Brampton

2010 - 2013

. Managed 22 staff and volunteer members ensuring quality service following

all guidelines

. Responsible for the full operation of the store

. Incharge of merchandizing all products and increasing daily/monthly sales

target, met sales targets by 18,000

. Provided daily and monthly reporting to Head Office, meeting all targets

and quotas

. Successfully Managed a 1.12 million dollar store while providing training

and coaching to all staff

. Handled hiring new employees, terminating employees, maintains high

quality guest service always putting our guest first

. Recruited volunteers and assists with teaching them how to be productive

. Ordered new supplies and counts stock and inventory to keep track of

supplies needed

. Tracked staff attendance and provides payroll reporting to head office

. Meet with staff to provide evaluations and provides recommendations when

needed

. Followed through with all good work programs, met with communities

partners and accessing their needs

. Assisted with pricing of products confirming all items being donated are

tracked and displayed for customers

. Achieved profitability through customer satisfaction

. Ensured that activities of various departments synchronized towards the

growth & profitability of the store

. Ensured customer demands were met efficiently through sufficient product

inventory in order for the store not to lose customers

Cont'd...

ELIZABETH ALI

(H) 905-***-**** (C) 289-***-******

accpps@r.postjobfree.com

WORK EXPERIENCE Cont'd

Home Depot, Department Manager, Brampton

2007 - 2009

. Directed hard-line departments including Electrical, Hardware, and

Speciality

. Managed a 20-employee department, hired new staff, facilitated in-house

training sessions for new hires and existing staff

. Planned and scheduled daily activities of staff including coverage for

holidays, absentees, and peak work periods

. Monitored associate productivity by organizing weekly and monthly

performance appraisals, and determined training needs to achieve optimum

performance results

. Mentored and guided staff by providing regular coaching and feedback to

ensure employees are capable of performing or developing to necessary

standards

. Managed work volumes to meet deliverable standards, delegated and

distributed workload to ensure efficient and equitable workflow

. Accounted for optimal customer satisfaction by monitoring associate

relationships with customers, and dealt directly with customer inquiries

or feedback related to services and products

. Executed corporate programs, promotions and policies; tracked weekly

pricing with competing stores

. Designed attractive merchandise presentation strategies and display

layouts; enforced sound merchandising and loss control procedures

. Accounted for bay maintenance, safety standards, and clean/uncluttered

departments

Out-of-the-Cold Coordinator, St. Mary Catholic Church, Brampton

2007

. Supervised a staff of 10 employees for day and night shifts, trained

staff and coordinated department meetings

. Participated in hiring and promoting of staff within the work unit

supervised, including interviewing applicants and making recommendations

to superiors

. Prepared weekly programs to address the needs of the homeless, prepared

weekly and monthly reports, assisted in preparing budget for the work

unit, maintained and updated client files

Assistant Project Coordinator, College of Family and Physicians,

Mississauga 2007

. Formulated proposals for Education funding from the Ministry of Health,

researched and organized materials for company grants

. Maintained essential statistics for project, including costing figures,

headcounts, and administrative costs for purposes of quotations, tracking

and planning

. Assisted in the recruitment and training of relevant manpower for the

project

Childcare Coordinator, Catholic Cross Cultural Association, Brampton

1997-2007

. Designed and implemented age-appropriate programs; assessed effectiveness

of curriculum and modified curriculum to meet student/teacher needs as

necessary

. Supervised the LINC program, facilitated ECE workshops and conferences

EDUCATION & TRAINING

Human Resources Management Courses, York University & Sheridan College, ON

Early Childhood Education/Child Care Management, George Brown College,

Toronto, ON

Child Psychology, Ryerson University, Toronto,

References Available upon Request

Contact this candidate