Sales Administrative Assistant

Joann Knox

*** ***** ****, **** ******, IL ***** Phone: (847) 428-

0192

Email:

accpl9@r.postjobfree.com

Objective

Position within a Professional Business Environment - Utilizing my

experience accumulated over 37 years using

detail-oriented skills

Qualifications

. Proficient in Microsoft Word, Access, Excel, PowerPoint, Accellos One

(Warehouse Management), Great Plaines, Applied Systems (TAM), Prime 2000,

Quick Books, AS400

Accomplishments

. Warehouse Management Cycle Counter - Verifying inventory in the

warehouse

. Production Office with various duties

. Lab Work - Process spreadsheet and send samples out to be tested on

various cheeses

. Verify O , CO , FDB, moisture, salt and pH on various cheeses

. Verify Metal Detector checks

. Calculate retention samples

. Calculate and Update cheese samples going out to various vendors

. Verify employees going to safety meetings and make a spreadsheet

. Add new cheeses to specification books and send Certificate of Analysis

(COA) to various customers

. Mock problems when customers call and say cheese is bad to see how much

if left of that cheese in the warehouse

. 5/02

. Process all Accounts Payable, Accounts Receivable utilizing Textron and

Net 30 systems.

. Responded promptly to requests from vendors and distributors, advising on

pricing issues, sample requests and merchandise orders implementing the

same into a database program.

. Attended premium shows acquiring new ideas and developing written copy

for a proprietary catalog program.

. Verified, compiled and prepared crucial data, independently and without

supervision developing strong self-management skills.

. Organized employee lists covering 192 centers (over 2,000 employees)

while updating new hires and terminated employees.

. Processed quarterly letters, billing to centers and all vendor mailings.

. Communicated with managers, center and employee personnel as well as

customer base displaying organizational abilities and a positive attitude

along with providing back up as receptionist.

. Established myself as a dedicated employee over a 20-year period with

UARCO demonstrating adaptability and marketability.

Job History

Warehouse Management Assistant/QA Assistant - Arthur Schuman Midwest

September 2009 - Present

Personal Lines Customer Service Representative - Cardunal Savings Bank, FSB

September 2002 - February 2007

Technical Assistant/Accounting Specialist/Client Advocate - MCurve, Inc.

April 2001 - May 2002

Administrative Assistant/Program Coordinator - DMD Marketing, Inc.

May 1997 - March 2001

Typist/Engineering Secretary/District Sales Secretary/Forms

Analyst/Assistant Group

Coordinator/Administrative Coordinator - Uarco, Incorporated

March 1976 - May 1996

During the time of my unemployment I worked with an employment agency,

Working World, Inc. in Crystal Lake, IL. I have worked on/off (August

2008) for the Village of Barrington Hills filling in for the Deputy Clerk

and Treasurer (A/P), and also at Hickory Farms in Spring Hill Mall for the

Christmas season. I am also an election judge.

Education

Associate Degree in Applied Science (Secretarial Science)

Elgin Community College

December 1980

References

Furnished upon request

WORK EXPERIENCE

Arthur Schuman Midwest

September 15, 2009 - Present

9/09-Present Warehouse Management Assistant/QA Assistant

Warehouse Management Cycle Counter - Verifying inventory in the

warehouse

Production Office with various duties

Lab Work - Process spreadsheet and send samples out to be tested

on various cheeses

Verify O and CO ; FDB, moisture, salt and pH on various

cheeses

Verify Metal Detector checks

Calculate Retention Samples

Log and calculate cheese samples going out to various vendors

Update cheeses on spreadsheet going out to various vendors

Verify employees going to safety meetings and make a

spreadsheet

Add new cheeses to specification books

Mock problems when customers call and say cheese is bad to see

how much is left of that cheese in the warehouse

Cardunal Savings Bank, FSB

September 4, 2002 - February 8, 2007

9/02-2/07 Personal Lines Customer Service Representative

Notary Public, State of Illinois

Quote & Process Homeowner and Auto Insurance Policies

(ANPAC, Pekin and MetLife Insurance)

Communicate premiums for Homeowner and Auto Insurance Policies

to prospective customers by letter Follow-up once letter is

sent to process new clients insurance

Deposit premium sales and commissions into account

Send out mailings on insurance to bank customers for new

clients

Check Daily Activity Sheet for Renewals/Changes/Billing

Communicate changes to Customers on Renewals/Changes/Billing

Design Marketing Pamphlets for mailings on new product

offerings

MCurve, Inc.

April 2, 2001 - May 10, 2002

4/01-5/02 Technical Assistant/Accounting Specialist/Client Advocate

Assist sales representative in quotes, orders, and configuration

of computer systems and the following up on the quotes and

orders once they have been placed with the distributors

Communicate with our distributors on a daily basis to negotiate

the best possible price for our clients on every product line as

well as follow-up with customer base

Accounts Payable/Accounts Receivable/Textron Processing

(Electronic) - Process all accounts payable and receivable

utilizing Textron and Net 30 systems

Being back-up on telephones or anything else that needs to be

completed

DMD Marketing, Inc.

May 12, 1997 - March 28, 2001

5/97-3/01 Administrative Assistant/Program Coordinator

Coordinate two individual programs

First program:

Communicating with vendors for merchandise and pricing

Ordering samples, transparencies, CDs and disk of merchandise

for approval from customers to implement items in

program - different price levels

Attending premium shows to get new ideas for merchandise in

existing programs and any new program

Writing copy for catalog program

Updating Employee List quarterly (192 centers, over 2M

employees)

DMD Marketing, Inc. - (Continued)

May 28, 1997 - March 28, 2001

First program: (Continued)

Complete Report on work/drive safe employees to decide

qualifying points

Verify employee checklist for accurate information

Processing Award Letters quarterly

Processing New Hire Mailings quarterly

Processing Terminated Employees Mailings quarterly

Processing orders on Access & Macola

Verify orders to be billed quarterly

Billing orders to centers quarterly

Send mailing for billing quarterly

Questions regarding programs from center personnel

Communication with managers and employee personnel at 192

centers

Second Program:

Contact with National Account Managers

Pre-Show Mailings

Thank you Mailings

Calculating points for qualified customers

Excel Spreadsheet w/point totals for each show

Award Letter Mailings

Exception report when National Account Managers approve

additional points for customers

Final letters when program expires

Uarco, Incorporated

March, 1976 - May, 1996

8/88-5/96 General Office - Marketing/Research Department,

Barrington, IL

Administrative Coordinator (9/95-5/96)

Administrative Assistant (9/91-9/95)

Secretary/Administrative Assistant (8/88-9//91)

Coordinate and send e-mail Competitive Bulletins to Sales

Organization

Organizing/Consolidating/Revising Business Plan for all

Products in the Company

Customer Satisfaction Program

Weekly Competitive Information from Dow Jones News

Retrieval

Source Report for all Products

Writing bulletins for Tax Forms and Stock Availability

Stock Computer Paper Additions/Deletions in our various

distribution centers

Designing W-2 and 1099 Tax Forms per the IRS

5/85-8/88 Sales Office - Oak Brook, IL

Assistant Group Coordinator

Worked with Parkside Associates located in Lutheran General

Hospital in Park Ridge, IL for one Sales Representative; a

Group Coordinator; five Sales Representatives out of my

office; marketing; purchasing and numerous hospital

personnel.

8/83-5/85 Sales Office - Oak Brook, IL

Forms Analyst

Located in the Purchasing Department of Northwestern

Memorial Hospital for two Sales Representatives and all

hospital personnel.

6/80-8/83 Sales Office - Oak Brook, IL

District Sales Secretary

Worked with 1 District Manager, 8 Sales Representatives

and 1 Sales Assistant

Uarco, Incorporated (Continued)

March, 1976 - May, 1996

5/78-6/80 General Office - Barrington, IL

Engineering Secretary

Secretarial duties for two Engineering Managers and

provided clerical assistance to 17 engineers

3/76-5/78 General Office - Barrington, IL

Typist/Senior Typist and Switchboard Back-Up

Various duties for all departments of the company

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