Customer Service Manager
Resume:
Derek Congleton
Langhorne, PA 19047
accpkd@r.postjobfree.com.
OBJECTIVE: To join your company in the customer service field where I can utilize my experience and knowledge to continue to make your business grow . As a self starter with a strong work ethic, I feel that I could effectively contribute to your great organization.
KeHe DISTRIBUTORS
Route Merchandiser
September 2013 - Jan. 2014
Working temporary during holiday season merchandising KeHe products for 8 ACME grocery store chains throughout New Jersey.
Setting up and building displays within the ACME grocery store.
Discussing with store manager and grocery store manager to discuss additional displays within store to increase revenue for the store.
Some ordering orders for weekly service and delivery involved
SCHWANS CONSUMER BRANDS
Sales Representative June 2012 - July 2013
Sold, marketed, and packed out Schwans Food Products to area supermarkets for assigned route. Products include Red Baron Pizza, Freschetta Pizza, Tony s Pizza, Edwards Pie, Pagoda products and Larry s Potatoes
Maintained inventory and ordered products on a weekly basis as needed.
Assisted driver in unloading product off of company truck
BOTTOM DOLLAR FOOD STORE
August 2011 – March 2012
Cashier/Grocery, Meat, Produce Associate
Started off as a cashier in August 2011 then promoted to meat/produce/bakery associate in November of 2011. In Feb. 2012 I was promoted to the grocery/dairy department where my duties included unloading products off of grocery truck with loading jack, stocked shelves, working on back stock and overheads, and rotated products.
BUCKS COUNTY COURIER TIMES
February 2011 – December 2011
Independent Contractor
Newspaper delivery person Sunday-Friday throughout Village Shires in Holland, PA
TREE OF LIFE INC.
January 2009 – April 30, 2010
Independent Field Sales Rep.
Stocked company products for area Shoprite stores at Morell Plaza, NE Philadelphia, PA, Brooklawn, NJ, and Willingboro, NJ.
Worked with store managers and grocery managers to bring in new products to increase store revenue.
Helped company by filling in for other field sales representatives when called upon
Transported stock for storage to stock areas
Keep store shelves fully stocked according to tag allocations
Assist in building store displays
Kept dated merchandise rotated and pull out of code products when needed
Controlled level of damaged goods
Greeted customers who came into the store and needed questions answered
Maintained a neat appearance and positive attitude
EDUCATION:
Computer Learning Center, Philadelphia, PA
Oct 1997- March 1998
Help Desk Course, Certificate of Approval
Class included knowledge of software programs and hardware problems that may accure in Microsoft Windows.
Council Rock High School, Newtown, PA
Sept 1991- June 1994
Communications Major
Courses included TV Production, Public Speaking, and Writing
Extracurricular activities included baseball and bowling
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