Personal information

Last name Pappachan

First name Latha

Home location Eindhoven

The Netherlands

Date of Birth 27 April 1972

Nationality Dutch

Email accpfx@r.postjobfree.com

Mobile +31-617******

I have a wide experience of 13 years in SAP SD/MM modules and was working at Philips

Health care as Senior SCM consultant for the past 8 years.

I started in Philips with Support and slowly graduated to handling projects and change requests.

Have experience working on “Scrum” (Agile methodology) for project release & delivery. This

involves regular Interaction with the Business Analysts & tech leads for gathering information on

CR’s.

Analysis and review of the Business requirements,Change request assessment & Estimation

based on the user stories is part of daily job.

In my work I have always closely worked with the Business process owners, customers,

development team and offshore support colleagues.

Complete customization and creating functional design documents is always part of my core

action in any project

I have been a part of world wide roll out of a major harmonizing project for Healthcare handling

changes, user support and training.

I am also a QA officer approving functional design documents and transport request using

Solution manager

Computer Skills

SAP SD, MM, PS, EDI, Interfacing with SAP and Non-SAP applications,OTC

SAP 4.6B, SAP ECCo 5, SAP ECC6.0 .

MS office, MS project, MS Visio,Lotus Notes,Clarity

Professional Experience

Philips Health Care, Eindhoven ( Through Mahindra Satyam) Nov 2005 to Aug 2013

SAP-SD/MM/PS Consultant -Order to Cash ( O2C) November 2005 to Aug 2013

- Handling Projects, Change Requests in a quick and qualified manner, Enhancements,

Creating functional designs, Interacting with programmers and business and offshore.

- Responsible for solving incidents. Have resolved close to 100 incidents

- Complete Customization .

- Specialized in EDI and Interfacing with SAP and Non-SAP Applications

- Process changes and new functionality implementation like: EDI invoicing for

Customers, Harmonization of the process and order types.

- Working extensively on interfaces with factories and other third party applications

- Performing Unit, Integration-, regression testing

- Training key and end users .

- Giving On site after-go-live-support, offshore co-ordination etc .

- Latest projects handled : ECC 6.0 Upgrade, Digital Signature for Portugal

- Working as a Quality officer approving functional design documents and changes.

General Motors Singapore (Mahindra Satyam) August 2005 – October 2005

SAP-SD/MM Consultant

- Implementation of ETA ( Expected Time of Arrival ) application for the Overseas

Distribution center located at Singapore

- Preparation of Test scripts for the User.

- Documentation and User training.

- Preparation of User Manual

- Post live support

Mahindra Satyam September 2004 – July 2005

- Working with internal Sales team providing Quotation, helping with the Bidding etc

- Requirement study for new proposals, resourcing etc

Nortel Network, USA ( Mahindra Satyam) June 2003 to July 2004

SAP Logistics Consultant

- Solving Severity 2 and Severity 3 issues within short duration

- Providing assistance for Severity 1 issues.

- New business scenario study, analysis and configuration in SAP for Sales process,

Logistics Execution, Transportation, Stock Transfer, Third Party scenarios, etc

- Providing Functional specification for development of reports and enhancements.

- User support on day-to-day basis and issue resolutions.

- User support on major enhancement and changes.

Apple Computers INC ( AG Technologies for Infosys) June 2002 to May 2003

SAP Logistics Support Consultant

- Solving Priority 2 and Priority 3 issues within hours by logging into the production server

directly.

- New business scenario study, analysis and configuration in SAP.

- Providing Functional specification for development of reports and enhancements.

- User support on day-to-day basis and issue resolutions.

- User support on major enhancement and changes.

- Unit Testing, Scenario testing & Integration testing

- Regression Testing

- Preparation of Test scripts for UAT

ASCOM Switzerland ( Datamatics ) March 2001 – December 2001

SAP SD consultant/Team lead

- Leading a team of 3

- Building a Report for transfer of SAP Database into MS Access for developing reports for

their FI / CO and SD module for all their cost centers in Customer Specific Format.

- Data Testing & validation, Cross functional activities

- Data Validation

- Report Testing and implementation

- Conducted interactive sessions with the user to give user training

- Training the end-user and the senior managers on SAP functionalities

Wipro Infotech, Bangalore ( Big Systems ) January 2000 - February 2001

SAP SD consultant

- Implementation of Sales & Distribution Module of SAP R/3 4.6 B version across the

country end to end

- Customization and processing of Sales .

- Customization and processing of Logistics Execution

- Customization and processing of Transportation, Shipping, Stock Transfers, SD-MM

Interfaces etc.

- Variant configuration in terms of SD module in Wipro was Make-to-Order using Variant

Configuration.

- Report Generation

- User Training and trouble shooting the operational problems faced by them

- Customer Support

- System Documentation

GEA Energy System, Chennai ( Pragathi Infotech ) April 1998 – December 1999

- Implementation of Project System and Sales & Distribution Module of SAP R/3 3.1 H

version along with other modules end to end.

- Analyzing Business Processes and procedures of the existing system.

- Determining level of fit of SAP based on the customer requirement.

- High-level understanding of business requirements and their mapping to SAP.

- Integration Testing

- User Support and training

NON SAP experience

Manikya Plastichem April 1994 - March 1998

Project Lead/Sales Officer

- Leading a team of 3 Engineers and 6 workers

- Project selling of company's product to Industrial, Government, and Public sector in the

southern part of India catering in the areas of raw water transportation, effluent treatment

plants both intake and disposal, corrosive chemical transferring etc.

- Setting up Dealers & Distributor network in States of Tamil Nadu & Kerala for Industrial

and Agricultural sectors catering to the retail market.

- Tendering, Price Estimation, Product costing, Technical Evaluation, Order Acceptance,

Planning for Production and Dispatch, Sales Analysis, Budgeting, Product Promotional

Activities.

Education/courses

1998 – 2000 Several management courses (presentation skills, Communications skills )

1993-1995 Honors in System Management ( NIIT, Mysore )

1993 –1995 Masters of Commerce, Mysore University

1990-1993 Bachelor of commerce, Bharathidasan University

2013 – Preparing for Prince 2 certification

Other information

SD experience: 13 years ( overall SAP experience)

MM experience 3 years

PS experience 2 years

Languages:

- English Fluent

- Dutch : Intermediate

- Other Indian Languages –Fluent

Profile: Positive Thinker, Enthusiastic, Flexible, Team player, Good communication skills,

Quick adapter

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