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Sales Customer Service

Location:
Boston, MA
Posted:
February 18, 2014

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Resume:

Andrew B. Ficke

** **** ****** • Brighton, MA • *2135

203-***-****

accp6v@r.postjobfree.com

EDUCATION: St. Lawrence University, Canton, NY 2009 to 2013

Major: Bachelor of Science in Biology, GPA 3.2

EXPERIENCE: Marketing and Sales Representative – StormwaterONE LLC. Meriden, CT September 2013 to January 2014

• Made sales calls to potential clients.

• Responsible for website and course maintenance.

• Worked on sales and marketing campaign planning and execution.

• Prepared and presented sales data for weekly meetings for peers and business leaders.

• Provided support for client questions and inquiries.

• Conducted market research to identify new revenue streams.

• Composed data entries and ensured the organization of sales results.

• Maintained client relationships

• Maintained social media accounts

• Analyzed state compliance mandates and dictated mandates into course curriculum

Activities Department Assistant Manager – Water’s Edge Resort and Spa, Westbrook, CT Summer 2011, 2012, & 2013

• Organized and conducted corporate events and team building retreats.

• Performed basic maintenance of beach area and pool.

• Assisted in sales of a new condominium complex for the resort.

• Managed admittance and monetary transactions.

• Coordinated and led daily games and activities for children.

Seasonal Park Ranger – Rocky Neck State Park, East Lyme, CT Summer 2010

• Acted as primary customer service agent for visitors.

• Responsible for operations and maintenance in three departments including registration, facilities, and financial

office.

• Managed admittance and monetary transactions.

Veterinary Assistant – Chester Veterinary Clinic, Chester, CT Summer 2009

• Worked with doctors and technicians during medical procedures.

• Maintained cleanliness of facilities.

• Assisted with registration of clients

ACTIVITIES: Member of Alpha Tau Omega Fraternity, Canton, NY Sept. 2011 to May 2013

• Oversaw community service events on campus and within the local community.

• Contributed to the planning and execution of Alpha Tau Omega events.

Kenya Study Abroad Public Health Program, Kenya Summer

2012

• Researched the issues with Kenya’s public health programs

• Analyzed the Kenyan healthcare system/composed solutions to issues

VOLUNTEER: Emergency Room Shadow – Canton Potsdam Hospital, Potsdam, NY Oct. 2012 to April 2013

• Gained experience in healthcare and medical practices and procedures

while shadowing medical professionals.

Health Center Volunteer – Essex Meadows Health Center, Essex, CT Summer 2013

• Spent time interfacing with nursing home tenants

• Assisted and led facility activities

SKILLS:

• Proficient in Microsoft Office Word, Outlook, Excel, and PowerPoint.

• Proficient in utilizing all internet search engines for research data.

• Strong communication skills and analytical capabilities

• Familiar with photo editing software



Contact this candidate