Sales Manager

*SUMMARY OF QUALIFICATIONS*

Proven, solutions-oriented procurement strategist with demonstrated success

in sales operations, business analysis, and change management. Architect

of previously unformed field-based procurement department within top-tier

pharmaceutical environment. Successfully managed the integration of sales

operations and support services during two major acquisitions. Agile

learner with superior communications, negotiation, and relationship

management skills.

*Waldorf - Astoria, Hilton Worldwide, 2013 - Present*

*Product Sourcing Analyst/Manager*

*Current Position Primary Functions: *

Procurement of goods and services for the iconic Waldorf-Astoria

across hospitality industry standards. Guest Supplies, Housekeeping

inventory (amenities, chemical cleaning solutions, paper products,

furniture, bedding, etc.), material and supplies for Capital construction

projects, food and beverage, etc.

Drafting project overviews, soliciting, negotiating, and awarding

contracts through formal bid and RFx processes

Inventory management, forecasting and team project management

Capital Project oversight and forecasting

Consultation to all departments (Executive Management, Culinary,

Stewarding, Housekeeping, etc.) for the planning of procurement activities,

procurement methods, justification and schedules

Collection, analysis, and monthly/weekly reporting on relevant

data (e.g. purchasing compliance of team members, budget balancing and

accounting reconciliation)

Vendor management and communication

*Pfizer, Inc. 1998 - 2010*

Senior Manager - Speaker Program Reporting and Analytics 2006 - 2010

Senior Manager - Field Equipment 2002 - 2006

Manager - Field Equipment 1998 - 2002

*Experience in the following areas: *

*Field Equipment Purchasing - Budgeting*

Managed $3.5+ million annual field equipment procurement budget

that supported field force technology requirements.

Developed and implemented sourcing strategies, managed key

supplier relationships, and negotiated pricing and contract terms in

partnership with Legal and Finance which secured the best total value for

field equipment and technology-based products.

Lead major sourcing projects. These projects included

significant spend (up to $10M+), and complex efforts involving interfacing

with multiple business groups including Information Technology, Finance,

Sales, and Legal.

Traced best pricing via Requests for Proposals, vendor

interviews, and product analyses.

Monitored and managed approval of all financial transactions and

vendor invoicing.

Developed and maintained strong collaborative working

relationships with sales leaders and procurement teams to define

specifications and sourcing strategies.

Qualified new suppliers and negotiated purchasing agreements.

Evaluated existing suppliers, and identified and implemented cost

savings opportunities.

Managed all deliverables to an aggressive timeline, service

delivery, and expense management goals.

*Field Equipment Purchasing - Inventory Maintenance*

Pursued new inventory items as required by the sales team, adding

items such as LSD projectors and upgraded detail equipment.

Coordinated all activities related to inventory tracking,

deployment, maintenance and retrieval.

Directed vendor activity and managed relationships as sales force

increased and realigned.

Managed tracking and maintenance of inventory database, including

shipping, maintenance, storage, and repair of equipment.

Coordinated the distribution of equipment and technology

requirements.

*Field Equipment - Merger & Acquisition Integration Management*

Led the Field Equipment group through two complex, large scale

field force integrations as a result of Pfizer's acquisition of Warner

Lambert and Pharmacia, during which time the number of Sales colleagues

grew to over ten thousand.

Managed the transition of the existing sales and operations

planning process, as well as the order fulfilment process from that of the

acquired companies.

Evaluated existing service contracts and identified and

implemented cost reduction and supplier consolidation opportunities.

Standardized service offerings and customer agreements to

establish a consistent group of suppliers and services.

Collaborated with Information Technology to design, develop,

test, and implement a new web-based ordering system that centralized

equipment order requests and transactions across all field locations.

Created training materials and conducted online and classroom

training to educate sales colleagues on new processes and policies.

Worked closely with senior leadership to ensure Field Equipment

group activities were aligned with overall sales force integration

strategies and expense management objectives.

*Speaker Program Reporting, Analytics and Compliance*

- Developed and analyzed key performance metrics to measure

effectiveness and impact of promotional Speaker Programs.

- Team Lead for Compliance monitoring of Speaker Programs.

- Directed client management activities which included the

prioritization of reporting to emphasize business objectives.

- Applied a series of quantitative methods to identify investment and

cost reduction opportunities.

- Synthesized data from multiple internal sources to create and deliver

informed, actionable insights that enabled sales customers to meet their

business objectives.

- Generated standard deliverables and ad hoc reports based on customer

requirements.

*EDUCATION*

*Loyola University,* Chicago,

IL

*Bachelor of Arts, Classical Studies*

Double Minor in English and Women's Studies

*Michigan State University*, East Lansing, MI

*Master Certification, Integrated Supply Chain Management*

*ADDITIONAL SKILLS*

Advanced working knowledge of MS Office (Excel, Access, Word,

PowerPoint), Business Intelligence tools, and e-Procurement technology

*MEMBERSHIPS*

PROJECT MANAGEMENT INSTITUTE, NY CHAPTER

INSTITUTE FOR SUPPLY MANAGEMENT, NYC

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