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Customer Service Engineering

Location:
Warrensville Heights, OH
Salary:
44,500
Posted:
February 16, 2014

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Resume:

Michael Jenkins

***** ***** ******* ************ *******, Ohio 44128

Home phone 216-***-****

Email accoyr@r.postjobfree.com

Professional Summary

Vision: Make available integrity and ethics as a liaison in the collaboration between client and

company by providing superior customer service while maintaining a professional relationship

between client and company

Expertise: Permanent problem solving and troubleshooting skills; Computer skills in Word,

Excel, PowerPoint Read diagrams, schematics and blueprints; Analytical ability to design

circuits and apply to specific applications; Competent in welding and soldering; Excellent

interpersonal and communications skills; Discrete analytical eye for detail; experience with

controls systems, Instrumentation and Process Controls, Embedded Systems, PLCs, Pulse Width

Modulation and all other phases of electronics that relate to lab and theoretical applications in

relation to observation and calculations

Skills

Strong leader

Root cause analysis

Technical plan execution aptitude

Manufacturing process controls

SAP

Detailed oriented

Decisive

Analog and digital circuitry

Work History

Electronic Engineering Technician 10/2013-Present

Philips Healthcare-Highland Heights, Ohio

Inspect, repair, bench test, trouble shoot iCT and A-Plane Collimators for systems test for

CT Scans. Disassemble equipment to gain access to defects. Clean and test device, check

performance and functionality of key features. Read and interpret engineering drawings,

diagrams, instructions and specs to determine needed repairs and operation

Cargo Agent 04/2013-10/2013

Air General-United Cargo-Cleveland, Ohio

Check import/export documentation to determine cargo contents,

Determine method of shipment, and

Prepare bills of lading, invoices, and other shipping documents.

Enter shipping information into a computer by hand or by using a hand-held scanner that

reads bar codes on goods

Fueler 01/2005-04/2013

Servisair- Cleveland, Ohio

Primary Ground Service Equipment (GSE)

Refuel ground equipment for United Airlines, Chelsea Foods and Express Jet

Assisted in the loading and the off-loading of luggage and freight for various charters

Lead the marshaling; pushback and towing of Airbus A320, Boeing 727, 737 and MD80

Education

Bachelor of Science: Electronic Engineering Technology (BSEET)

Bryant & Stratton College-Cleveland, Ohio

Advance Analog and Digital

Instrumentation and Process Control

Advance Programmable Logic and Controls

Physics

Calculus

Controls Systems

AutoCAD

Designed and built several labs using Embedded Systems

Pulse Width Modulation and Motor Controls

Additional Information

Awards

Servisair Pride Award

Dean’s List



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