Shiwani Sehgal

502-***-**** (accotc@r.postjobfree.com)

Professional Summary

* ***** ** ** ********** in development, configuration and testing of

•

Telecom billing systems in BSS.

• 5 years of experience in Orcale PL/SQL.

3 yrs. of experience in Kenan FX Billing System.

1+ yr. of experience in Comverse One Telecom Billing System.

1 yr. of experience in Oracle Apps Technical System.

Experience in configuration of various modules of billing system.

Good understanding of BSS concepts, processes & business architecture

Expertise in Rating, Billing & Invoicing Module.

Very good working knowledge of Kenan FX and Comverse ONE telecom

billing system.

Good knowledge of all the Rating, Billing & Invoicing and Payments

processes.

Good Knowledge of UNIX and shell scripting.

Worked on Oracle Database and Unix system.

Done end to end implementation of Comverse ONE Offline rating system.

Excellent analytical and inter-personal skills with experience in interacting

with clients, user groups and ability to work in a fast paced environment

under tight deadlines.

Certifications & Awards

Comverse ONE Billing System Configuration and Overview Certified.

Received the Rising Star Award for Communication & High Tech Group(C&HT) at

Accenture.

Received the Delivery Excellence Award at Accenture.

Received IBM Thanks award from the Project Manager at IBM.

Technical Skills

Application Tools: Kenan FX Telecom Billing System, Comverse ONE Telecom

Billing System, Oracle Apps Technical

1. PL / SQL to the extent of writing Simple, Complex &

Nested Queries, Writing joins, Functions & Stored

Procedures, Packages & Concurrent Programs, DML

Queries.

Languages

2. Unix & Shell Scripting to the extent of writing basic Unix

Commands for accessing servers & Shell Scripts

Programming.

Platforms: Window XP & Unix

Oracle

Database:

Mercury Quality Center, TOAD, Putty, VMware, Citrix,

Tools Used :

WINSCP, Edit Plus, Discoverer Reports, Product Catalog

HTML, XML, RTF Templates

Web Server/Client:

Other Third Party

MS Office 2010/2007

Tools

EDUCATION

Bachelors in Computer Science and Engineering from M.D.University,

Rohtak, India.

Work Experience

IBM India Pvt. Ltd. Aug 2011 –

Jun 2012

Client – Vodafone, Spain

Role – Telecom Billing Consultant

Description: Vodafone Billing & Invoicing Configuration

Vodafone Spain project deals with the configurations of Billing and Invoicing

module of Kenan FX telecom billing system .The client requirement is to create

and modify the new/existing package plans, discounts, usages, rates, profiles

and alarm.

Responsibilities:

Analyzing the client’s requirement and creating the technical document for the

required project.

Developing the PL/SQL configuration scripts as per the requirement.

Uploading of the configuration scripts in test environment and testing of the

configuration by running billing and invoicing processes.

Deployment of the code in production and verifying the changes.

Fixing bugs and deploying changes in Production environment.

Billing System:

Kenan FX

IBM India Pvt. Ltd. Apr 2010 -

Aug 2011

Client – Mobistar, Belgium

Role – Telecom Billing Consultant

Description: MOBISTAR – CC&B Implementation

My project with MOBISTAR, the Telecom Service Providers majors of the

Belgium Telecom, involves implementation of a new Convergent Telecom Billing

System Comverse ONE. The project involves transfer of data from the legacy

systems and implementation of Comverse ONE, It is the second implementation

of Comverse ONE convergent Billing system in the world. The Comverse ONE

convergent Billing system is an advanced Telecom system which is capable of

supporting both Prepaid and Postpaid services on One Unified Platform.

The modules of Comverse ONE Billing that are used here are Offline & Online

Usage Processing, Billing & Invoicing, Payment & Collection, & Revenue

Assurance & Journals.

Responsibilities:

I worked as Rating Module consultant.

Involved in Software Development Life cycle phases of the project, right from

interacting with the client, gathering requirements and proposing solution

to the client, Build the solution for Rating module based on the Client’s

Requirements and Developing Unit test Cases and performed Unit Testing

of the Rating Module.

Involved in the entire configuration of Rating Module, the most important and

critical module from perspective of any Billing System.

Very good knowledge of Product Catalog (The GUI to configure data in

Comverse ONE billing system).

Very strong grip on all the Tables in Comverse ONE system specially Usage

Processing & Billing Module.

I can navigate between the tables very easily & link them together to get the

information from them.

Interacting with clients and Business Analyst to resolve any issue in timely

manner and keep everyone informed on the status of the project.

Billing System:

Comverse One 3.5

Accenture Services Pvt. Ltd, India Feb 2009 – Mar

2010

Client – British Telecom, UK

Role – Software Engineer

Description: BT Chorus

My project with BT, the Telecom Service Providers majors of the world,

extensively uses Oracle Apps 11i E-Business Suite for all its Accounting &

Financial Purposes. The project involves Technical Build & Support of BT for its

financial issues.

Responsibilities:

I have worked as a part of technical Team involving various modules of

Oracle Apps namely Account Receivables, Account Payables, Purchasing,

General Ledger & Projects. Apart from that Oracle is used as the

Database & Unix Server as platform.

I worked on developing new components, CR's & resolving Production

Defects. Apart from Oracle PL/SQL & Unix,I have hands on experience on

Discoverer Reports, RTF Templates, Interfaces & XML as well.

Financial & Technical System:

Oracle Apps Technical

Accenture Services Pvt. Ltd, India Jul 2007 – Feb 2009

Client – Telstra, Australia

Role – Software Engineer

Description: Telstra CC&B

My first project with TELSTRA, the Telecom Service Providers majors of the

world, extensively uses Kenan Billing Engine for all its Billing operations. The

project involves transfer of data from the legacy systems into Kenan Arbor BP, as

Kenan is more advanced & robust billing package. The modules of Kenan Billing

that are used here are Usage Processing, Billing & Invoicing, Payment &

Collection, & Revenue Assurance & Journals. Apart from that Oracle is used as

the Database & Unix Server as platform.

.

Responsibilities:

I have worked in Configuration and Testing of Billing system.

Good knowledge of all the modules of Kenan Usage Processing, Billing &

Invoicing, Payments & Collection.

I have done end to End test Scenario Execution.

I have strong grip on all the Tables in KENAN specially Usage Processing &

Billing Module.

Billing System:

Kenan FX

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