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Customer Service Manager

Location:
Sheffield, South York, United Kingdom
Salary:
£7+ph
Posted:
February 15, 2014

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Resume:

CV

Rebekah Louise Dungworth

accor4@r.postjobfree.com

077********

Personal

My name is Rebekah I am a polite,trustworthy,hardworking and conscientious

person. I like a challenge and am looking for fulltime work 20hours or more a

week,i have excellent experience in customer service skills,working on the

tills,handling cash e.g cashing up at the end of the night,doing delivaries and

working in the stockroom, I also like doing general house keeping. I enjoy

working as part of a team and get on well with others I am a friendly and

approachable person.

Education Sheffield Park Academy 2002-2007

Maths - F

Humanaties - Entry 2

Food Tech - E (I hold a food hygiene Certificate)

French - F

English Lit - D

English - E

Childcare CACHE - Merit

Achievement Award 2005-2007 i hold a Certificate

The Sheffield College 2007-2009

Childcare CACHE NVQ level 1 diploma - Merit

Childcare CACHE NVQ level 2 diploma - Passed

I have attended 2 work placements whilst at college:

Placement 1

Emmaus Catholic And Church Of England Primary School where for the first half

of the year I worked with the Nursery group the children were aged between 3-

4years and that involved being creative,making things and being imaginative with

the children in the role playing and dressing up home corner. I also used my

initiative at playtime when playing outside E.g playing different games such as

hide and seek,tiggy bob down and other childrens games.

For the remainder of the time i worked with the Reception class which involved

helping the children with the mathematics and literacy work. I was also involved

with helping children with there reading and writing on a one-one basis,I was

responsible for my own individual group.

One of the tasks I completed was a Time Line Chart regarding children from

babies too reception children and I had to do a wall display with a description.

Placement 2

The Fairmount Nursery At Broomhall where the children were aged between

3months-6years which involved supervising and feeding young babies during

sleep time.

With the older children i was also involved with toddlers during their lesiure time

and had experience working with a mentally handicapped child.

STL July 2010 - October 2010

I did a 10 week course in Health And Social Care for which i hold a Certificate.

Employment

TJHughes October 2007 - January 2008 (Xmas Temp)

Christmas Temporary sales assistant

Johnthan James July 2008 - October 2009

I was made redundant and have no contact avaliable

NewLook June 2010 - Present

I am currently working at newlook and have really enjoyed my experience and

new challenges. I hold and NVQ in retail with them and am currentely studying

my supervisors training folder.

My role involves merchandising new stock and transferring old stock,I am also

experienced in diplomacy when dealing with difficult customers and catering for

their needs,i am also involved with window- dressing and changing graphics

when required.I am involved with all aspects of retail work including accepting

delivaries,handling cash and cashing up at the end of the day. I enjoy working as

part of a team and get on really well with other members of staff.

Hobbies And Interests

I enjoy going shopping with my mum/friends in my spare time, i also enjoy

spending alot of time with my 5 year old niece,3year old cousin and 5month old

cousin. I enjoy babysitting for all of them and playing games and doing creative

activities with them.

I enjoy going on holidays,listening too music,going out with friends and spending

time with my boyfriend and families.

References

Stephanie Reaney Store Manager Of Crystal Peaks Newlook - 011*-*******

Charlotte Brown Store Supervisor Of Newlook Crystal Peaks - 011*-*******



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