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Customer Service Sales

Location:
Ankeny, IA
Posted:
February 14, 2014

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Resume:

**** ** **** **, *** Moines, Iowa

50320515-***-****(accoil@r.postjobfree.com

Keith Wilson

**-**-** ** *** Moines Public Schools Des Moines, Iowa

Current

Bus Operator

Operate school bus

Transport Students to and from schools

Adhere to all DOT laws

Do Pre-trip and post-trip inspections

11-24-08 to current

Kemin Industries

Des Moines, Iowa

Extraction Operator

Operate extraction equipment according to SOP's and GMP's

Handle routine maintenance of equipment

Maintain and ensure all proper sanitation duties and process documentation is

completed

Interface with Quality Control on monitoring process parameters and analysis

Package finished products and spent meal

Load and unload liquid and dry trucks

Perform computer entries

Perform inventory functions

05-19-08 to 08-24-08

Qwest

Des Moines, Iowa

Sales & Service Associate

Receive inbound calls from our residential customers throughout the country

Promote and sell products and services by consulting, gathering information, and

evaluating customer needs

Negotiate customers' requests for installation, removal/changes of service,

billing arrangements, and coordinate

Different departments

Use various computer systems (20 or more)/screens simultaneously to process

service orders

Ensure customer satisfaction and win our customers' continued business and

loyalty

Build and maintain strong customer rapport

Probe, multi-task, and problem solve

3-05-07 to3-28-08 Ball Corporation Ames, Iowa 50010

Holmes Automotive Group

West Des Moines, Iowa

Sales Consultant

Greet all customers as they enter the dealership with a courteous and friendly

smile.

Help the customer with the selection of the right vehicle that may fit their

family needs.

Demonstrate all the controls and safety functions of the vehicle and take them on

demonstration drives

Answer all questions in the process of the sale and make sure they understand

everything that is going on through negotiations until they get to financing.

Also make sure everything is taken care of after the sale also and give good

customer service.

9-1-06 to 3-05-07

Quiktrip Corporation

Des Moines, Iowa

Assistant Manager

Greet all customers in a courteous manner as they enter the store.

Run the POS system in a timely and efficient manner making fewer errors as

possible also making sure the clerks are doing timely upkeeps of the store every

thirty minutes and that the daily store list get done every night.

Do audits at the beginning of each shift making sure store is up and running at

the beginning and end of shift that the store is kept clean and modules clean

coffee constantly made bathrooms cleaned 60% of the time running the cash

registers and greeting and taking care of customers needs.

8-25-05 to 9-01-06

Ball Corporation

Ames, Iowa 50010

Ball Corporation

Ames, Iowa 50010

Process tech.

Operate blow mold machinery and labelers that put the labels on the bottle.

Make sure that all paperwork is complete such as doing visual checks on the

bottles making sure there are no defects and the ring gauge of the bottle is

within customers specifications. We are also responsible for the operation of

both machines at all times and some maintenance of the machines to diagnose

promblemsthat you're able to fix. You must also be signed off on the different

type machines of how each one runs and the different diagnostic test of the

machine.

9-15-03 to EMC Insurance Companies Des Moines, Iowa

8-25-05

Control Center Customer Service Associate

Operate and maintain the security and fire and life safety operations and

building communications systems.

Provide security for the surroundings buildings parking ramps. Detect any alarms

that come in across the computer which is called metasys the buildings fire

alarms is tied in to the control centers computer so any alarms come up has to be

monitored by the operator in return if it's an actual fire or false alarm we

would respond over the radio and tell them where the alarm is coming from and

they would go check and call back if it was a real fire we would in return call

the fire department and the fire system letting the people know in the building

that it is an actual fire.

Answer all incoming calls to control center give customer service to all

contractors and employees fill out work orders to make sure maintenance

personnel gets it and record it in the computer monitor all cameras and fire

alarms through out the campus. Maintain constant radio communications with

building personnel and security guard on duty. We all had to be certified I first

aid know how to use the heart deliberator.

11-19-02 to Guards mark Inc. Des Moines, Iowa 50309

9-15-03

Security guard

Maintain the security operation on campus.

Provide security for all facilities call in any mechanical failures by patrolling

the campus on foot and the buildings.

Keep in constant radio communications with dispatch respond to all emergency

calls within the boundaries of my patrol and check all alarms detected by the

monitoring system. Also was certified in first aid and use the heart deliberator.

9-1-95 to Anderson Erickson Dairy Des Moines, Iowa

11-19-02

Pasteurizer Machine operator

Operate and run machines and make sure all product is packaged correctly and make

sure that machines were cleaned at the end of shift .Also do leak test on cartons

every hour and do a successful product change and run forklifts.

Hookup up all lines coming from receiving into the plant and to all tanks and

make sure they aren't leaking. Start up the presses to state code checking them

in before you would start running product clean and sanitize all lines. And tanks

before you start sending product to the tanks.

Check all butter fats in the tanks that you are putting milk in so you have the

right product such as Whole,2%,1%,and skim milk so when the operator start

running out of the tanks they have the right product. When done running product

and blending all juices and cultural product line must be washed tanks cleaned

and scrubbed and also put through a wash and put back together for the next days

run. Tanks also must be put through a hot acid once a week and sanitized every

night.

Education

1-5-04 to 6-1-05 AIB college of Business Des Moines, Iowa 50321

No degree obtained

References

References are available on request.



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