Customer Service Administrative Assistant

** ******** **** #

Circle 760-***-****

Cathedral City, Email

CA 92234 deidriatimm@yahoo

.com

Deidria Timm

Objective Professional individual seeking a challenging

position to contribute to the success of the

company through applying my knowledge and skills.

Experience

2013- 2013 Premier Surgical Associates

Office/Medical Assistant

Duties include answer phones, schedule patient

appointments and physician meetings, Input patient

information into EMR, and scanned records. Take

patient vitals and get patient prepped to be seen

by physician. Also did manometry procedures on

patients.

2007-2013 Gastrointestinal Associates

Palm Springs, CA

Office Manager

Independently controls office: Duties include

billing, scheduling, answer phones, filing,

ordering supplies, coding, insurance claims, set up

provider meetings, credentialing, and cash

handling.

2006 Proper

Solutions Rancho Mirage,

CA

2006 Desert Pain

Care Palm Springs, CA

Administrative Assistant

Managed human resource functions for 44 employees

to include benefit enrollment, leaves of absence,

workers compensation, performance management,

employee relations and full cycle recruitment

functions.

Credentialing insurances for nine providers, worked

with drug representatives to set up meetings.

Ordered office supplies and managed inventory.

Managed scheduling for health care providers.

Resolved office issues to include patient, employee

or technical equipment.

2004-2005 DM Dickison Las Cruces, NM

Medical Filing

Managed charts for over 100 patients, to include

auditing content and financial information.

Coordinated chart information for Medicare.

Answered telephone as required.

2000-2004 Physicians Accounting Milwaukee, WI

2002-2004 Collections, Title 19

Managed Title 19 Medicaid collections

independently, promotion.

Audited claim reports and worked with Title 19

staff to confirm payment schedules.

Processed denied claims to include working with

Health Maintenance Organizations and claimants to

ensure payment.

Managed, wrote and implemented the Title 19

operations manual for the department.

2000-2002 Workers' Compensation

Collections

Audited Workers' Compensation claims to ensure

timely processing and payment.

Managed denied claims to include investigating

reason for claim denial by contacting necessary

resources, determining adjustment needed and

submitting claims to insurance companies and

attorneys. Also, followed up on claim to

completion.

1997-2000 Dental Associates Wauwatosa, WI

1997-2000 Deposit and Mail Coordinator

Balanced daily financial records for deposits of

six locations.

Reconciled eight months of deposits and records in

two months time.

Encoded checks, processed explanation of benefits

and insurance claims.

Handled cash daily through balancing cash boxes.

Assisted accountants with balancing records.

Organized and/or assisted with multiple projects.

Responsible for mail pick-up and distribution.

Dental Assistant

Charted, prepared and assisted in diagnoses and

patients' dental needs.

Sterilized and prepared equipment for Dentists.

Chosen by doctor staff for position in preparation

of orthodontic equipment.

Learned oral diagnosis.

Provided welcome and good customer service to

patients.

1991-1992; 1994-1995 Walgreens

Wauwatosa, WI

Cashier

Responsibilities included cashiering, customer

service, management of cosmetic and film counter,

stocking, inventory, price changes and sales.

Education 1995-1997 & 2000-2001

Milwaukee Area Technical College (MATC) Milwaukee,

WI

Paralegal Program and Law Studies

Kilmer High School Diploma

Milwaukee, WI

Volunteer

1993-1994 John Doyle

Hospital Milwaukee, WI

Additional

Experience Proficient in Microsoft Office Program, Internet

and e-mail functions and 10-Key.

Strong organizational, communication, attention to

detail and problem solving skills.

References available upon request.

Contact this candidate