Post Job Free

Resume

Sign in

Project Customer Service

Location:
Calgary, AB, Canada
Posted:
February 14, 2014

Contact this candidate

Resume:

** *** ***** *****

Cochrane, Ab

accodm@r.postjobfree.com

Cellular: 587-***-****

Shannon T. Milligan

Expertise: I bring 25yrs experience in various Engineering Admin & Project Support roles all rounded off with broad based management experience in office management and bookkeeping. I possess strong interpersonal skills and able to work in a diverse multi-cultural environment. I am an energetic self-starter, efficient, organized, and positive, capable of developing and taking initiatives to completion. I am able to work independently or as a team, detail oriented, handle a variety of tasks simultaneously and make sound decisions with limited direction. I thrive in a fast paced environment and am process and detail oriented. I am looking for fulltime employment in a position where my experience, skills and knowledge will be an asset to your company.

Experience March 2012 to May 2013 Three Streams Engineering Ltd. Calgary, AB

Project Controls Specialist

Maintain and track costs associated through PRISM Project Management System

Develop tracking cost progress tracking system and liaise with client.

Maintain logs on correspondence, change requests etc

Review QA/QC and HSE documents to ensure consistency with process requirements

Train and implement PRISM project management system inclusive of complete Project restructure within the PRISM cost management system.

Attend weekly project meeting and provide regular updates to the client project team with high level reporting structure

Assist in the cost portion of the monthly report incorporating detailed cost progress data

Responsible for the Material Requisitions flow and approval process ensuring a timely turnaround and accurate data to complete the package.

Maintain MR tracking system in multi-level excel format

Attend weekly client meeting and provide update and accurate report to the client with regard to MR status.

Maintain and update MR status, make recommendations for improvements and assist is resolving discrepancies

Develop and maintain positive working relationship with project team and client project team and be able to provide accurate and complete data with little notice.

Jan 2011- Feb 2012 The Playground Guys Olds, AB

Office Manager/Sales Support

Responsible for all aspects of Invoicing & Receivables

Produce & Submit PO’s to Suppliers and project co-ordination

Coordination & Scheduling of supplier, shipping, delivery

Required to work independently frequently

Sales Rep/Supplier Liaison, Customer Service, some sales

Year end reconciliation, adjusting entries etc. in preparation for Accountant.

Advanced user Simply Accounting 2011.

Document Control, manual & cost book maintenance

Ensure policies & procedures are adhered to

Sept 2008 – Jan 2011 Sundre Flooring Sundre, AB

Office Manager/Bookkeeper

Responsible for all aspects of maintaining & reconciling company finances

A/P, A/R, remittances, permits, payroll, financials & bank reconciliation using Sage Simply Accounting

Updating & maintaining cost books

Year end reconciliation, adjusting entries etc. in preparation for Accountant.

Customer service, some sales and general relations with clients & Floor covering Sales Representatives.

Simply Accounting

Inventory Reconciliation

Maintain & review document control processes, product manuals & safety manuals.

June 2005 - June 2008 Kosha Enterprise Inc. Eagle Hill, AB

President/Owner

Family owned gravel trucking company located originally in Calgary then in Sundre, Olds & Eagle Hill areas.

Responsible for all aspects of owning & operating an incorporated business inclusive of A/P, A/R, remittances, permits, payroll, financials & marketing.

Quickbooks

Nov. 2001 – March 2005 Terasen Pipelines Inc. Calgary, AB

Engineering & Technical Services Coordinator

Provide administrative support to Vice President of Technology, Manager of Engineering & Tech Services Dept., and Technical Services Group Leader

Responsible for maintenance of Operating Manuals, all Terasen Inc. & subsidiary companies

Maintenance of Operating Budget and updates in Cognos financial system.

Uploading and formatting of all department related material placement on Corporate intranet:

Responsible for revisions and updates to the Engineering Standards, PLM Manuals etc.

Expense Reports, Vacation Schedules, developed filing system

Nov 2000 – Nov 2001 Banyan Engineering Ltd. Calgary, Alberta

Office Manager/Document Control

Responsible for maintaining company financial records. This includes preparing financials, tracking payment, balancing accounts, verifying costs, reconciling corporate expense accounts and liaison with external accountants

Management of company office supplies, insurances, furnishings, promotional merchandise and business products

Develop and implement Document Control Procedure

Develop office orientation and employee manual

Interact and consult with clients regarding expectations, needs, and requirements

Investigate and report on corporate, project, operations deficiencies and recommend solutions to Executive

Supervise and train accounting, administration and document control groups

Introduction of ongoing training sessions for employees & contractors (How to: Payroll, Expenses, overtime, Project Documentation Requirements)

Manage Employee Payroll and Benefits Program

Client net profit reports as required by President

Organize purchase of corporate promotional items and material

Responsible for the organization of corporate functions and client appreciation functions

Convert from Simply Accounting to Quickbooks

Aug 1999 – Oct 2000 Alliance Pipeline Ltd. Calgary, Alberta

Project Controls Specialist (Lateral Facilities Team)

Design, develop and maintain the electronic filing system in MS Explorer for the Lateral Facilities Project

Develop and maintain electronic tracking system for Scope Changes and Change Orders

Originator of Contract Approval Forms, Change Order and Scope Change documentation. Submit approvals to Law Dept., Contacts Dept., Procurement Dept. & Lateral Facilities Cost Control Accountant

Provide Technical Assistance to Lateral Facilities Team

Provide ongoing support on processes, project issues, software tools and databases

Responsible for coordination and submission of Lateral Facilities turnover documentation from head office and construction offices to Document Control

Oct 1996 – June 1999 TransCanada Pipelines. Calgary, Alberta

Project Controls Specialist

Analyze, reconcile costs and complete project closeout documentation

Develop and maintain positive working relationships with all levels of Project Teams ranging from senior management to data entry levels

Provide ongoing support and training on processes, project issues, software tools and databases

Assist in monthly workshop for in-house Netscape based Project Management system

Prepare Monthly Action Items report and ensure timely follow-up with Project Managers

Education 1993 to 1996 University of Calgary Calgary, AB

Business Management Certificate Program

Additional training in PRISM, advanced Excel, in house computer programs, personal achievement (Colors & Being Your Best), First Aid and Women in Business Seminars. Participant in Corporate events: United Way, Ride for Heart, Habitat for Humanity. Active on Emergency Response Teams & Evacuation Team

Other Interests

Ongoing interest in health, fitness & holistic healing

Avid horse lover

Active minor hockey parent

Involved in community issues (Sundre Call to Action), fundraisers & events

Volunteered on Condominium Strata(Calgary), Board of Director on the Sundre Aquaplex and Nutrition for Learning @ River Valley School

United Way volunteer, MS Ride for life Participant; Corporate Challenge

Anti-bullying initiatives

References available upon request



Contact this candidate