High School Service
Resume:
Isidro Leonel Hernández Barrera
Calle Pino Suarez #25
La Aldea, Guanajuato, México
accobd@r.postjobfree.com
Professional Experience
Centro Nacional de Computación de México
I rapuato, Guanajuato Mexico
English Teacher November 2010 - April 2013
• Conduct classes to teach principles, techniques, or methods in subjects such as Basic
E nglish language skills, life skills, and workforce entry skills.
• Adapt teaching methods and instructional materials to meet students' varying needs,
abilities, and interests.
• Maintain accurate and complete student records as required by laws or
administrative policies.
• Assign and grade class work and homework.
• Prepare and administer writ ten, oral, and performance tests, and issue grades in
accordance with performance.
• Observe and evaluate students' work to determine progress and make suggestions for
i mprovement.
• Instruct students individually and in groups, using various teaching methods such as
lectures, discussions, and demonstrations.
• Use computers, audio-visual aids, and other equipment and materials to supplement
p resentations.
• Prepare and implement remedial programs for students requiring extra help.
TeleTech Loreto 100, Peñitas
León de Los Aldama, Guanajuato México
Tech Support May 2006 - July 2009
• Confer with customers by telephone or in person to provide information about
p roducts or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for
b illing.
• Review insurance policy terms to determine whether a particular loss is covered by
i nsurance.
• Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, or adjusting bills.
Education
Alice Birney Elementary School
Colton, California U nited States
Colton Middle School
Colton, California U nited States
Colton High School
Colton, California U nited States
H igh School Diploma, Jun 2000
Additional Skills
• CERTIFICATE -ets TOEFL ITP
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