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Customer Service Manager

Location:
Southfield, MI
Posted:
February 16, 2014

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Resume:

Damian Sanders

**** ********** ******* ***.*****

Carrollton, TX 75010

317-***-****

************@*****.***

Objective: To obtain a challenging position with a company that will utilize my experience and skills to meet business

objectives, support my commitment to business goals, employee development, and continuous improvement.

My strengths include excellent communication, as well as the ability to work in groups of all sizes; I am honest,

reliable, dedicated, and trustworthy. I am well organized, attentive to detail, and a team player.

Professional Experience

JDH Corporation, Indianapolis, IN (April 2013 – Present)

Tower Climber

• Practice safety conscious behavior at all times

• Tower climb

• Test all aspects of wireless communication site

• Rigging

• Stack self-support towers

• Install wave guides, antennas, and microwave dishes

Tradesmen International, Indianapolis, IN (August 2010 – April 2013)

Welder/General Laborer

• Utilized skills learned to help in remodeling of a restaurant, roofing schools as well as commercial buildings

• Perform skilled work in preparation of excavating trenches

• Heavy equipment operator (Man lift, forklift, and 100lb jackhammer)

• Rigging Stamp Pressers

• High Pressure Washing

• Practice safety conscious behavior

Dunkin Donuts Inc., Indianapolis, IN (January 2010 – May 2012)

Baker/Customer Service Representative

• Perform skilled work in the preparation of dough and the baking of breads, cakes, pastries and other

deserts

• Prepare and supervise the preparation of filling desserts and pastries

• Estimate bakery needs and assist in requisitioning and maintaining adequate supplies for the baking

operation

• Assist in training employees in the operation of baking machinery, ovens, scales, and bread molds

• Maintain the bakery and its equipment for cleanliness

• Uncommon ability to work under conditions of high temperatures

• Provide excellent customer service when needed

Lewisville Town Utilities, Lewisville, IN (April 2008 – November 2009)

Labor Assistant

• Worked in a team oriented environment to maintain and repave town streets and parks

• Heavy equipment operator (Backhoe, forklift, dump truck,, bucket truck, and water roller)

• Utilized welding techniques specialized in MIG welding to reinforce walls and fencing throughout

city cemetery

• Coordinated with city officials to maintain landscaping throughout the city. Utilized tree removal

equipment, tree trimming, and serviced all equipment

• Warehouse experience

Café McKean, Bradford, PA

Manager/Cook (March 2002 – October 2007)

• Maintained a clean and safe work environment

• Created custom designed menus

• Recorded inventory supplies and estimated daily and weekly requirements to replenish items as appropriate

• Tested food for quality

• Season and prepare a wide variety of foods such as vegetables, fruits, meats, soups, salads, and cereals in

accordance with prescribed recipes

• Prepared special diets according to prescribed standards

• Instructed and supervised the activities of other employees performing the same

• Practiced safety conscious behaviors

• Attended to day-to-day problems and needs concerning equipment and food supplies; detected and ensured

disposition of spoiled or unattractive food, defective supplies/equipment, and other unusual conditions

• Reviewed production schedule to determine food requirements including variety and quantity of food for

preparation and to assemble supplies and equipment needed for daily cooking activities

• Performed related work as assigned by Head cook

Education, Certifications, and Training

American Welding Society Certification (AWS) – Ivy Tech Community College

Culinary Arts Vocational/Apprenticeship Program – FCI McKean Joint Apprenticeship Program

Confined Space Certification

Rigging Certification 1 &2

Forklift Certification

Boom Lift/Scissor Lift Certification

OSHA 10 Certification

Employee of the Month February 2013

Blue Jacket, Inc. – Selective professional development courses

References upon request



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