Sales Management
Resume:
Munmun Saha
Mobile: 601-***-****
E-Mail: ****.********@*****.***
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Key Result Areas
Client Relationship Management: Building and maintaining healthy business
relations with Sony brand partners ensuring customer satisfaction by
achieving delivery & service quality norms.
Business Planning: Preparation and analysis of business data for better
forecasting and decision making. Identifying the loopholes and proposing
the Kaizen.
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Career Contour
Since April'10 - Aug'11 with Sony India Pvt. Ltd., Delhi as Planner &
Coordinator IT Sales & Marketing Division
Accountabilities
o Heading the Vaio Extended Warranty Department for pan India.
o Monitoring the Vaio extended warranty cases and ensuring the smooth work
flow during the process.
o Result preparation for all Vaio Elite Partners and finalising the
incentive schemes for them.
o Generating additional revenue by selling of Extended warranty in
Government Sector and Corporate Clients.
o Executing the billing process of the warranty to the dealers and
distributors through SAP
o Strategic development and Implementation of handling the dealership
management process.
Highlights
o Expanding the reach of Vaio Extended Warranty in B2B segment.
Successfully executed the high value deal with various corporate
organisations.
o Actively increased the revenues through the sale volume of Vaio extended
warranty for Pan India.
Accountabilities
Since Aug'11 - June'13 with V5 Global Services PVT Ltd( Lenovo ISD
Program), Delhi as Business Incharge & Program Coordinator- Retail division
o Heading the Lenovo ISD Program for Pan India
o Preparing the Incentive Plan for all the verticals
o Monitoring the Daily sales report uploaded by the Area Managers
o Generate the per day productivity of the promoter and maintain the PJP
route plan of the Areamanagers
o Review meeting with all the promoters and National vertical Managers on
monthly basis and evaluate the rootcause of the low performance
o Hiring of the Promoters for LFR,LMB,LES and T3 and maintain the overall
database and looking after their salary issues
o Preparing the weekly target vs achievement report weekwise for all the
Lenovo verticals and analyse the data
o Generating the scoreboard for all the verticals on monthly basis
Highlights
o Managing the overall Lenovo ISD program at National level in Retail
Divison
o Actively increased the revenues through the sale volume of laptops by
deploying the promoters at the retail store outlet
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Academic Credentials
2009 Master of Business Administration specialized in Finance &
marketing from Indian Institute PlanningandManagement, New
Delhi with aggregate of 71.5 %.
2007 Bachelor of Technology in Engg in Electronics &
Communication from Bharathiyar college of Engg
and technology, Pondicherry University,
Pondicherry with an aggregate of 78.5%.
2003 Higher secondary from Shishu Bihar School, Tripura-
Excelling in Science Stream with a aggregate 60%
2001 Matriculation from Shishu Bihar H/S School, Tripura
with an aggregate of 62%.
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Industry Interactions
o Visited European Parliament in Europe to attain the over the complete
restructuring of their system
o Interacted with Cocacola company in Germany to understand the work
culture and the process.
o Visited the coal mines in Germany to view the practical work process of
the labour and the managerial structure.
o Interacted with the management policy of Palm breweries in Belgium.
o To attend the strategic Marketing and Business policy Seminars in
Cocacola company
Summer Internship
Organisation: Oil and natural Gas corporation in Tripura
Position: Management Trainee in Finance Department
Period of work : 22nd June 08 to 23rd August 08
Accountabilities:
o Detailed study on Financial Activities and work structure of the
different dept.
o Interacting with business process in order to generate the market data.
o Creating a Market Intelligence Report in the Structural Analysis and the
working operation analysis of the each section of the Finance department
Organisation: Bharat Sanchar Nigam limited in Tripura
Position: Management Trainee
Period of work : 1 month June (2005)
Accountabilities:
Worked in the Functional areas of the BSNL in Tripura.
Project
Handled:
Live Projects
BIONIC ARM: Done during B.Tech Final Year in 2007(a prototype of a
mechanical arm below the elbow for the patients who have lost or amputated
their arm. Movements are triggered by signals from brain with the help of
electrodes attached to the nerve endings on the skin)
CORPORATE FINANCE PROJECTS (during MBA):
Have done analysis on the firm and the financial market, Corporate
Governance Analysis, Stock holder Analysis, Risk and return analysis,
Dividend Policy, estimating the Beta Analysis of JK TYRES.
Desk Projects:
. Made CRM project on SHOPPER'S STOP.
. Made CONSUMER BEHAVIOR Project on SUBIKSHA
THESIS:
Analysis on the role of Self Help Group and Microfinance Institute for
uplifting the financial status of underprivileged section of the society
-in India .Have done during MBA Final semester(2009).
Accolades
o Received the certificate for Completing the Base SAS Course from High
Technologies Solution From New Delhi
o Knowledge about the software skills such as C,C++,SAP(MM),Excel,Microsoft
Access,Talisma
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Personal Dossier
Date of Birth: 2nd March, 1985
Address: 147 Links Drive,Apt.16K,Canton,MS-39046
Linguistic Abilities: English,Bengali and Hindi
Hobbies: Fashion,Music
Management Graduate, with experience in Customer Relationship Management
and Sales Coordination. Was associated with Sony India Pvt. Ltd., Delhi as
Business Planner & Coordinator - IT Sales & Marketing and presently
associated with Lenovo ISD Program in V5 Global Services Pvt Ltd,Delhi. An
effective communicator with excellent relationship building & interpersonal
skills; strong analytical, problem solving & organisational abilities. Went
for an Industrial tour to France, Germany, Belgium and Finland to study the
European work culture and process.
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