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Customer Service Human Resources

Location:
Cortland, OH, 44410
Salary:
35,000-40,000
Posted:
February 13, 2014

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Resume:

THERESE M. DEAN

*** **** *****, ********, **** **410

C: 330-***-****

accnq2@r.postjobfree.com

WORK EXPERIENCE

****-*******

****-*

UNION AVENUE COMMUNITY FITNESS

AVENUE COMMUNITY FITNESS

(FORMERLY ORANGE COUNTY YWCA), NEWBURGH, NY

(EMPLOYED BY COMPANY SINCE 1996) 2007-PRESENT

2007-P

SENIOR DIRECTOR OF PROGRAMS

DIRECTOR OF PROGRAMS BY COMPANY SINCE

• Report directly to the President. Make routine trips to NY to provide training and feedback on operational and

staff training issues. Further accountability is to ensure all programs and camp operations are following that

States guidelines and regulations.

• Responsible to train and certify all YWCA staff in aquatics, lifeguard, first aid and CPR.

PROGRAM/CAMP DIRECTOR (OVERSEE HEALTH/FITNESS & CAMP) 2004-2007

2004-2007

• Plans and oversees the administration of various camp and after school program activities, establishing proper

staff training and record keeping. Oversee all programs within established budgetary guidelines. Responsible to

recruit, hire and fire staff.

• Developed key program message points for councils and external audiences. Developed program communication

tools including PowerPoint, audio-visual presentations.

• Conducted professional networking and maintains external relations with a broad interaction of the department of

health, camp councils, and childcare council and youth development organizations.

DIRECTOR, HEALTH AND FITNESS 1996-2004

1996-2004

AND

• Created and designed programs to motivate adults, children and senior’s to engage in a variety of activities in

order to fulfill the six dimensions of wellness: physical fitness & nutrition, spiritual values, intellect, social &

community relationships, emotional wellbeing, and occupational health.

• Administer confidential assessments. Individualized reports are processed immediately following the

wellness/fitness screenings.

• Developed and administered programs related to stress management, care and prevention of injuries, weight

management, nutrition, fitness and other wellness and fitness topics.

• Responsible to develop and manage specific budgets.

• Direct and manage a total of 30 aerobics instructors, swimming instructors and lifeguards including hiring, firing

and training.

• Instrumental in designing and implementing various programs for water and land exercise that generated

additional new revenues during my tenure.

• Active involvement in providing unsurpassed customer service.

• Maintain professional certifications.

• Director of Senior Wellness Offsite programs through Office of the Aging.

MACY’S, NILES, OH & HERMITAGE, PA 2008-2012

HUMAN RESOURCES-AST ACTING SUPERVISOR

• Accountable for a team of five HR/Administrative personnel who are responsible for the hiring, training and

administrative work including recruitment files and tests, general files and other information for sick leave,

payroll, vacation pay, attendance, and hourly time records; maintain confidential employee information and

records.

• Accountability includes verification of all cash, credit and variance reports. Prepare all business units bank

deposits daily.

• Work closely with all associates to keep them advised of benefit changes and company highlights .

ORANGE COUNTY COMMUNITY COLLEGE, MIDDLETOWN, NY 2003-2007

ADJUNCT INSTRUCTOR, EXERCISE MOVEMENT SCIENCE DEPARTMENT

INSTRUCTOR MOVEMENT SCIENCE DEPARTMENT

Educate College students in a lecture and lab environment, create syllabi and exams; score exams and tabulate grades.

Teaching disciplines include:

• Concepts of Physical Wellness.

• Physical Education.

• Contemporary Health.

• Substance Abuse.

• First Aid and Safety.

ASPEN FITNESS CENTER, MONTGOMERY, NY 1996-1998

AEROBICS INSTRUCTOR (PART-TIME)

(P

• Responsible to develop and implement various aerobic programs including step and low impact aerobics.

VALLEY CENTRAL HIGH SCHOOL, MONTGOMERY, NY 1996-1998

AEROBICS INSTRUCTOR (SELF EMPLOYED)

(S

• Sold, developed, implemented and taught an aqua fitness program at the local school district.

STEP ABOVE FITNESS CENTRE, CORTLAND, OH 1993-1996

OWNER/ INSTRUCTOR (SELF EMPLOYED)

(S

• Full P&L Responsibility.

• Planned, guided, set-up and managed a new fitness center. Fitness programs included slide aerobics, low impact

aerobics, step aerobics, toning and weight lifting.

• Responsible for the day-to-day activities and managed a staff of eleven aerobics instructors.

• Introduced specialized parent/tot programs. One successful program was “Mommy & Me”.

TRUMBULL COUNTY YWCA, WARREN, OH 1990-1993

AEROBICS INSTRUCTOR

TRANSNUCLEAR CORPORATION, WHITE PLAINS, NY 1981-1983

EXECUTIVE SECRETARY

• Responsible to provide administrative support to the President and Vice President.

EDUCATION

BERKELEY BUSINESS SCHOOL, PURCHASE, N.Y.

Associates Occupational Study, February 1981

CERTIFICATIONS / AFFILIATIONS

AFFA

AEA

Certified Lifeguard, WSI & RTE.

American Arthritis Foundation

Johnny G Spinning Certified

American Red Cross Instructor in Lifeguarding, CPR/ AED,RTE and First Aid

Kickboxing Certified

Personal Trainer

USA Swimming Coach

ZUMBA Instructor

COMMUNITY ACTIVITIES

PTA

Girl Scout Leader

Crop Walk Chairperson

Past Vice President, Valley Central Dance Team Booster Club

Member of St. Mary’s Parish Council

Member, Arthritis Board at Helen Hayes Hospital



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