Management Manager

Orlando Huertas

**** ******* ****** / *******, ** 33458-6678, Cell: 305-***-****, Email:

********@*********.***

Information Technology (IT) Profile

Manager of Information Systems / Interim Chief Information Officer

> Industry-Recognized and Highly Analytical IT Professional with several

years of success in multiple aspects of the IT industry including user

interface development, diversified information technology systems,

staff management, software development life cycle, and client portal

management. Proven success achieving excellence within a Mainframe and

Client / Server environment with progressive success in the areas of

application interfacing, application administration, and reporting.

> Extensive background and knowledge of large-scale systems development

and deployment, contracting, consulting, help desk operations

management, multi-vendor management, additions / upgrades,

conversions, and team-management. Experienced in network design,

architecture, deployment, and administration.

> Streamlined the Legacy systems to save more than an annual $125K

throughout all 84 branches in Puerto Rico (Visio) by coordinating the

transfer and installation of new telephone lines island-wide as the

former PBX Administrator / Supervisor for Associates Finance (Citi

Bank), a $30 Billion Dollar Company.

> Bachelor's of Science Degree in Business Administration from

Universidad Metropolitana de Rio Piedras. Hold the following

certifications: A+ Certified, Security+ Certified, MCDST, MCSA, ICND,

Davox, Avaya, and Blackboard. Core Competencies Include:

Information Technology Expertise & Management ( IT Systems ( User

Interface Development

Software Development Life Cycle ( Client Portal Management ( Application

Interfacing ( Reporting

Application Administration ( Client Relationship Management ( Strong

Analytical Skills (Team Leadership & Development

Professional Experience

Florida Memorial University - Miami Gardens, FL (2009-Present)

Interim Chief Information Officer

Progressively Promoted through Increasingly Challenging Positions for an

Established Academic Center Founded in 1879 & 1892. Merged in 1941 to Form

the Florida Normal & Industrial Memorial Institute in St. Augustine,

Developing into a Four-Year College in 1945.

(Continue to define, manage, update, and implement a cost-effective and

highly efficient IT strategy and objectives across the entire enterprise

systems. Oversee the daily activities of 11 full-time employees and 2

student employees. Currently in quest of grants to acquire a distance

learning endeavor and portal.

(Define metrics based on overall business objectives to be designed through

various processes via the IT department. Among the completed projects are

as follows: IT Academy / CISCO Academy / Phase I of CashNet / CISCO

Surveillance Camera Installs / Online Helpdesk / Generator Installation /

Disaster Recovery

V Successful in driving significant company sales as a result of

incorporating effective cost reduction and revenue seeking procedures.

Continue to foresee probable future issues in order to reduce

redundancy during downtime through quality expertise.

V Progressive success expanding the current infrastructure, successfully

anticipating future growth by updating space requirements,

contributing to the expansion and growth of an established university.

Director of Academic & Administrative Computing (2008-2009)

(Oversaw and ensured the delivery of up to date technology and quality

support of the IT department, with consistency addressing the needs of the

university's academic units across all services including Teaching,

Learning Enablement and Assessment. Units encompass the following: Deans

and Colleagues, the Office of the Provost, University Library, the Faculty

Senate, and the Academic Technical Unit.

V Cooperated with IT providers, educational technology centers, and the

administrative department in effectively serving the academic

community in the areas of research administration and grants

management. Assisted with student government and interest groups, with

a strong focus on the growing graduate student population.

V Ensured all IT needs and objectives were addressed in the areas of

networking & software delivery, high performance computing & storage,

hosting & database administration.

Continued

Orlando Huertas

6303 Barbara Street / Jupiter, FL 33458-6678, Cell: 305-***-****, Email:

********@*********.***

Page 2 of 3

Florida Memorial University experience, continued

Systems Analyst (2007-2008)

(Improved business workflow and production as a result of evaluating all

business procedures and issues. Expanded current systems to perform new and

productive purposes. Evaluated and developed all test difficulties.

Prepared and implemented various technical documentation and instructional

manuals relevant to the establishment and functions of specific purposes.

(Successful Quality Control (QC) Chairperson overseeing all aspects of data

entry and controls. Administrator of ERP Administrative Services.

Programmer / Analyst (2006-2007)

(Successful MS Dynamics Great Plains 9.0 Administrator with full

responsibility for supporting 25 end users, overseeing and maintaining

various Windows 2000 SQL server-based administrative systems encompassing

the following software applications: ADP Payroll, MS Great Plains,

SunGard's Power Campus, Power Faids, and IQ Web. Developed crystal reports

(v9.0) for a variety of applications.

(Provided security access services for the ERP administrative applications.

Performed upgrades, client installations, and application security, with

extensive expertise in accounts payable & purchase order processing,

general ledger, and inventory.

(Performed systems analysis and design for multiple administrative

applications. Cooperated with the FMU Web Master and IMT Staff to develop

SQL Server and MS Access databases in Windows 2003/2000 and MS IIS

environments. Assisted the Interim Assistant Director of IMT in supporting

all technical and reporting requirements for the SQL based, client / server

environment.

Consumer Credit Counseling Service of PR, INC. - Santurce, PR (2002-2005)

Manager of Information Systems

Contributed to Significant Client Satisfaction & Enhanced Company

Productivity by Assisting all Consumers with Multiple Finance Issues

through Educational Seminars, Budget Management, & Counselling for a

Nationwide Dept Management Services Company.

(Successful Liaison for all local and national creditors in the support of

all consumer finance issues. Oversaw all aspects of the daily systems

administration, security, staff training and management, web page and

report design, maintenance and telephony.

(Developed and implemented a successful strategy to incorporate computer

technology in supporting all learning and development initiatives. Led all

aspects of a successful team project from the initial design to the

installation & deployment in the conversion of legacy systems to the

current established method, successfully collaborating with users and upper

management.

V Exceeded savings goal by more than 40% as a direct result of

converting the original legacy system to an established and complete

application that generated significant cost savings and improved

company productivity.

V Expanded the Client / Creditor portal's customer-base by 3.5% to

2,400+ clients. Developed and executed successful department standard

work procedures, guidelines, and a disaster recovery layout to address

all external auditing guidelines.

***

Additional Experience Includes:

PBX Administrator for Associates Finance, Citibank (1999-2002)

Senior Network Administrator for Associates Finance, Citibank

Network Administrator for ICI Paints

Incorporated (1996-1999)

Continued

Orlando Huertas

6303 Barbara Street / Jupiter, FL 33458-6678, Cell: 305-***-****, Email:

********@*********.***

Page 3 of 3

Education & Credentials

Bachelor's of Science Degree in Business Administration (MIS)

Universidad Metropolitana - Rio Piedras, Puerto Rico

Certifications: A+ Certified, Security+ Certified, MCDST, MCSA, ICND,

Davox, Avaya, Blackboard

(Technical Skills (

CRM's: Credit Master & Cooperative

Protocols: TCP, IP, SPX, IPX, IPSEC, Processing Resources

PPTP, L2TP ERP's: Sungard Higher Education - Power

Programming Tools: Visual Basic Campus / Power Faids / Great Plains /

(Standard), SQL Self Service / SX Enterprise

Client Portal: IQ WebCT 4.1.5 /

Mainframe Technologies: COBOL, VSAM, Blackboard 9.1

CICS, TSO, JCL DBA: Microsoft SQL 2000, 2005, 2008

Reporting Tools: IBM Mark IV, Crystal

Reports, Sungard Vista Views and Vista

Reports, Great Plains FRx, Microsoft

Telephony: Avaya Definity, ACD,

Topologies: LAN / WAN / Ethernet / Vectoring

Gigabit Ethernet Cisco Routers: 7200, 3600 and 2600

MS Exchange 5.5 / 2003 (8 Servers / 900 Firewalls: Cisco PIX 501, Astaro

Users) / Windows NT Security Gateway

2000, 2003, 2008 (Standard & Switches: Dell PowerConnect 2748

Enterprise), XP, VISTA

Novell Netware 4.x/5.x / MS Small

Business Server / Active Sync

( ( (

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