Manager Customer Service

NAME: VERN MARTINI

ADDRESS: **** ******* ***. ***. ****

PHONE: 702-***-****

LOCATION: OPEN-

AVAILABILITY: NOW FOR INTERVIEW AND EMPLOYMENT

EMPLOYEER: AMBASSADOR STRIP INN TRAVELODGE

TITLE: COUSTOMER SERVICE REPERSENTIVE

LOCATION: LAS VEGAS NV.

DURATION: 07/08 TO 05/10

JOB DUTIES: GREET GUESTS AS THEY ENTER LOBBY. CHECK IN AND OUT GUESTS AND INTERING INFORMATION

IN COMPUTER, ANSWER PHONES AND TAKE RESERVATIONS AND ANSWER ANY QUESTIONS THEY MAY

HAVE. GUEST SERSVICE, HANDLE ANY GUEST COMPLAINTS IN A PROFESSIONAL MANNER AND RE-

SOLVE. BALANCE ALL CASH, CREDIT CARDS AND DIRECT BILLS TAKEN ON SHIFT

EMPLOYER: FAMILY DOLLAR STORES

TITLE: CUSTOMER SERVICE ASSOCIATE

DURATION: 07/06 TO 07/08

JOB DUTIES: GREET CUSTOMERS AS THEY ENTER AND EXIT THE STORE. COMMUNICATING WITH CUSTOMERS

ANSWERING ANY QUESTIONS THEY MAY HAVE. PROTECTION OF COMPANY ASSESTS BY OBSERVING

OF CUSTOMERS AND ASSOCIATES. MAKE HOURLY WALKS THROUGHOUT STORE TO ENSURE PROTICTION

OF STORE ASSESTS AND ASSIST CUSTOMERS. CHECK SECURITY CAMERAS AND ALARMS SEVERAL

TIMES DURING THE DAY.

EMPLOYER: WESTLODGE HOSPITALITY TRAVELODGE PALM SPRINGS

TITLE: GENERAL MANAGER

LOCATION: PALM SPRINGS CA.

DURATION: 07/05 TO 11/05

JOB DUTIES: INTERMIN GENERAL MANAGER UNTIL MOTEL SOLD. PAYROLL AND BILL SUBMITTING FOR PAYMENT

NIGHT AUDIT GUEST AND EMPLOYEE RELATIONS, SUPERVISION AND TRAINING OF ALL STAFF

MEMBERS. DAILY DEPOSITS.

EMPLOYER: WESTLODGE HOSPITALITY TRAVELODGE SANTA FE NM.

TITLE: GENERAL MANAGER

LOCATION: SANTA FE NEW MEXICO

DURATION: 07/01 TO 08/03

JOB DUTIES: PAYROLL AND BILL SUBMITTING FOR PAYMENT. WEEKLY AND DAILY REPORTS REQUIRED BY

WESTLODGE. SUPERVISION AND TRAINING OF DESK STAFF, ALONG WITH NIGHT AUDIT. GUEST

AND EMPLOYEE RELATIONS. INVENTORY, ORDERING OF SUPPLIES. PREPAIRING OF BUDGETS

DAILY DEPOSITS BALANCING OF ACCOUNTS RECEIVABLES AND MAILING INVOICES. SUPERVISION AND

TRAINING OF HOUSEKEEPING STAFF.

EMPLOYER: TRAVELODGE OF MOSES LAKE

TITLE: RESIDENT MANAGER

LOCATION: MOSES LAKE WA.

DURATION: 07/95 TO 05/01

JOB DUTIES: MY DUTIES WERE WORKING THE FRONT DESK CHECKING PEOPLE IN AND OUT, ANSWERING THE PHONES

AND TAKING RESERVATIONS, PAYROLL AND BILL SUBMISSION FOR PAYMENT. INVENTORY AND

AND ORDERING OF SUPPLIES. GUEST AND EMPLOYEE RELATIONS. SUPERVISION OF HOUSEKEEPING

STAFF. MY WIFE RESPONSABLE FOR WORKING FRONT DESK IN MY ABSENCE ALONG WITH DAILY

DEPOSITS. I ALSO SERVED AS PRESIDENT OF THE HOTEL MOTEL ASS.FOR TWO YEARS.

EMPLOYER: ECONO LODGE OF EL PASO TX

TITLE: GENERAL MANAGER

LOCATION: EL PASO TX

DURATION: 10/82 TO 06/95

JOB DUTIES: SUBMILLION OF PAYROLL AND BILLS FOR PAYMENT, DAILY,WEEKLY,MONTHLY REPORTS. DAILY

DEPOSITS,INVENTORE AND ORDERING OF SUPPLIES, PREPARING BUDGETS, SUPERVISION AND TRAINING

OF FRONT DESK AND HOUSEKEEPING STAFF. GUEST AND EMPLOYEE RELATIONS. MAINTAINED A 85 TO

90 PER CENT OCCUPANCY RATE BY EXTENSIVE AND AGGRESSIVE SALES PROCEDURES. I WAS

PROUD TO BE CHOSEN MGR. OF THE YEAR IN 1987 AND 1989.

EMPLOYER: TRAVELODGE INTERNATIONAL

TITLE: GENERAL MANAGER

LOCATION: DALLAS TX.

DURATION: 5/76 TO 09/82

JOB DUTIES: ISSUING OF PAY CHECK PAYING ALL BILLS. DAILY,WEEKLY,MONTHLY REPORTS, NIGHT AUDIT. SUPER-

VISION AND TRAINING OF DESK,HOUSEKEEPING,MAINTENCE STAFF. PREPAIRING OF DAILY DEPOSITS, AND PREPAIRING OF BUDGETS. INVENTORY AND ORDERING OF SUPPLIES. GUEST AND EMPLOYEE RE-

LATIONS. AFTER REMODALING OF MOTEL IN 1980 i WAS ABLE TO SUCCESSFULLY NEGOTIATE A

CONTRACT WITH THE PHONE COMPANY FOR THERE STUDENTS AND EMPLOYEES.

US NAVY:

RANK E-6

DURATION: 06/61 TO 02/76

TOP 10 PER CENT OF PERSONNEL SCHOOL. HONORABLE DISCHARGE

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