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LINTON ALLEN JR

**** ******* **** **

JACKSONVILLE, FL 32210

CELL: 347-***-****

accncd@r.postjobfree.com

Skills

• Hands-on PC assembly, repair, deployment and troubleshooting

• Network configuration, maintenance and management

• Windows 2003/XP Migration, Deployment, Administration, Design, Architecture, Security

• All current bus architectures including PCMCIA, PCI, ISA

• Install and troubleshoot any type of drive from IDE and SCSI-3 to other storage media

• Upgrade and troubleshoot motherboards, processors and system RAM

• Memory issues – SIMMS/DIMMS and memory allocation

• Configure, and troubleshoot system resources such as IRQs, DMA and I/O ports

• Operating systems Windows 95, 98,2000,Me,2003, XP, Vista and 7

• Create and manage files and directories, change file attributes & basic disk management procedures

• Networking standards, network troubleshooting, and cabling & Network infrastructure

• Implementing and conducting administration of resources & Installing and upgrading to Windows 2003

• Implementing, managing and troubleshooting Hardware devices

• Skilled in many graphics and office software packages such as: MS Word, Excel, PowerPoint, Access, Outlook and Graphic Design programs such as Adobe Photoshop.

• Outstanding listening and comprehension skills.

• Ability to quickly understand, ask clarifying questions and interpret information.

• Analyzing information and evaluating results to choose the best solution and solve problems.

• Consistently provide friendly, helpful and enthusiastic customer service.

• Attention to detail.

• General administrative duties such as preparations of memos and letters; personnel and timekeeping filing.

• Basic knowledge of office machinery such as copy machines, fax machines

Education

1/13 – 8/13 United Education Institute, Jacksonville, FL

Computer Systems Technician Diploma Awarded

9/96-6/00 George Westinghouse Vocational and Technical High School

High School Diploma Awarded

Employment

New York City Department of Health and Mental Hygiene (11/1999 – 6/2012)

7/10 – 6/12 Office of Projects & Analytics (Clerical Associate – Permanent)

• Maintain and Coordinate training registration process including: registration, confirmation, cancellations and follow-ups.

• Track and maintain program attendance for reporting purposes.

• Prepares annual training report for all staff development training.

• Summarizes participant feedback and prepares an analytical computerized report for all of the staff development training programs.

11/05 – 7/10 Training and Professional Development (Clerical Associate – Permanent)

• Conducted online research for training related information.

• Assisted with training preparation including room set-up, and the preparation and organization of training materials.

• Liaison between the agency and The New Horizon computer training facility; coordinated and facilitated computer training for all DOHMH employees.

• Assisted in planning, developing and implementing projects including following up with vendors, program heads and others in the project team either by e-mailing, telephoning and attended meetings to obtain project updates.

• Assisted with the tracking and maintenance for various projects within the Division of Human Resources.

• Inputted data into databases and Excel spreadsheets to project information, Right-to-Know training and the Performance Evaluation database.

6/04 – 11/05 Clerical Aide –Early Intervention Program

• Sorted and distributed employees’ weekly timesheets.

• Assisted with the bi-weekly distribution of payroll.

• Assisted with the preparation of various training, which consists of preparing training packages, confirming employees’ attendance and confirming conference room bookings.

• Assisted with the Early Intervention Program’s TransitChek MetroCard Program.

• Maintained spreadsheets for training and timekeeping purposes.

• General clerical duties.

• Assisted in the preparation of job vacancy notices.

• Analyzed PE-212s for discrepancies and gathered information on job specifications, salary chart and union contracts for the preparation of job vacancy notices.

• Researched the Intranet and Internet for discrepancies on job vacancy notices and requested corrections.

• Entered resume information into agency’s Human Resources Resume Tracking System.

• Directed qualified resumes to the appropriate recruitment managers.

2/04-6/04 Clerical Aide – Call Center

• Sorted and distributed departmental brochures, pamphlets and various health bulletins to the public.

• Revised and updated agency’s 311 operators’ handbook

4/01 - 2/04 Clerical Aide – Human Resources/Early Intervention Program

• Sorted and distributed employees’ weekly timesheets.

• Sorted and distributed incoming mail for the Office of Human Resources

• Assisted in the preparation of job vacancy notices for the Department

• Analyzes PE-212s for discrepancies and gathering information on job specifications, salary chart and union contracts for the preparation of job vacancies notices.

• Researched on the Intranet and Internet for discrepancies on job vacancy notices and requested corrections.

• Entered resume information into the agency’s Human Resources Resume Tracking System.

• Directed qualified resumes to the appropriate recruitment managers.

• Provided front desk coverage and responded to all inquiries from the public.

• Updated and maintained the bureau’s employment binder for external vacancies

• Assisted the bureau’s team leaders with special projects and events.

11/99 – 4/01 Cooperative Education Trainee/Messenger - Human Resources

• Performed general administrative duties with the Office of Human Resources such as preparations of memos and letters; personnel and timekeeping filing.

• Sorted and distributed incoming mail for the Office of Human Resources

• Assisted the Office Manager with special events.

• Provided messenger service.

• Provided coverage for various offices when needed.

REFERENCES FURNISHED UPON REQUEST

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