GLYNN L. MILLER

*** *. ******** **** (c) 269-***-****

Berrien Springs, MI 49103

accn7y@r.postjobfree.com http://www.linkedin.com/in/glynnmiller/

PROFESSIONAL SUMMARY

Director of Manufacturing Operations with progressive levels of leadership

experience in large global Fortune 500 Corporation. Extensive lean

manufacturing and operations strategy background with ability to lead ROI

driven initiatives at the plan level from strategy and design through roll

out. Recognized for ability to engage audiences at all levels of the

organization from the CEO to the shop floor in union and non union multi

site environments. Additional leadership experience in manufacturing

operations with a $5M annual budget and 150 reports. Led many initiatives

that resulted in double digit improvements in quality, lead time, schedule

attainment, safety, and operating costs. Led annual profit planning

process and implemented annual lean improvements with an impact of $120M+.

Certified in Lean, Six Sigma, Project Management and TWI.

WORK HISTORY / PROFESSIONAL ACCOMPLISHMENTS

DUGGAN & ASSOCIATES, North Kingstown, RI (www.dugganinc.com) 2012 -

Present

Duggan is a consulting group that specializes in implementing Operational

Excellence. Showing companies how to improve performance and grow their

business.

Senior Consultant

Provide hands on support for implementing operational excellence across the

value stream on the shop floor and in business processes. Delivering break

through improvement in processes and developing people to deliver

continuous improvement. Experience with clients in aerospace,

pharmaceutical, oil/gas drilling equipment, heavy machinery, electronics

and high volume assembly.

. Implemented improvements averaging 25% productivity and reductions in

lead times of 80%.

WHIRLPOOL CORPORATION, Benton Harbor, MI 1984 - 2012

Whirlpool Corporation is the global leader of the home appliance industry.

With annual sales of $19 billion, 68,000 employees, and 66 manufacturing

and technology research centers around the world. Whirlpool's appliances

are marketed in nearly every country.

Global Advanced Manufacturing Lead (2011-2012)

Recruited by senior management for global role with expanded process

responsibilities including the development of new process technology,

common bill of processes, asset and capital optimization and new product

development support.

. Supported 42 manufacturing plants, covering 28 core manufacturing

processes.

. Achieved savings in leveraging common processes of over $8M in six

months.

. Identified $5M in capital spending avoidance.

Director, Manufacturing Strategy and Lean (2001 - 2011)

Responsible for leading the development of annual profit planning process

and implementation of the manufacturing strategy for North America

operations at 16 factories.

. Managed a central team of 16 direct reports to drive a common approach

to LeanSigma and developed people to achieve strategy. Central Team

drove annual savings of over $30M, overall annual lean savings

exceeding $120M.

. Led strategy development efforts for North America manufacturing

operations. Resulting in annual profit plans and long term factory

master plans for presentation to executive committee. Process drove

leveraging of manufacturing operations to a propel growth of business

by 40% with minimal capital investment. Led footprint and expansion

studies, and core Vs swing process development.

Glynn L. Miller Page 2

. Implemented mixed model production at four factories. Resulting in

lead time reduction of over 60% and savings of over $30M per factory

due to mixed model.

. Coordinated the documentation and sharing of learnings and best

practices across sites to accelerate lean implementation.

. Led the consolidation of Lean and Six Sigma into LeanSigma program.

. Drove use of lean to achieve quality improvement goals, resulting in

20% year over year improvement in quality.

. Successfully spread lean to product development to integrate lean as a

part of the design process (3P/2P, DFMA, set based concurrent

engineering). Introduced Lean for first time to product design

organization.

. Led expansion of lean beyond shop floor to business processes at

factory sites as well as corporate processes.

. Drove spreading Six Sigma and lean strategy beyond North America to

global manufacturing operations across 42 sites.

. Created and managed a Supplier Lean team, to spread lean to supply

base.

. Recognized by CEO for Leadership due to lean improvements. (Chairman's

Award winner, 2009).

Manager, Lean Implementation (2000 - 2001)

Played key role in introducing lean into the corporation.

. Core team member on initial study team to develop lean manufacturing

strategy, which evolved into a full time roll as manager to implement

the strategy.

. Created roll out plan and led lean implementation, starting with 2

pilot sites, expanding to 16 sites over a two year period.

. Learned ability to lead lean events and train/coach others as a master

trainer. Have led over 210 lean events (2000-2012).

. Developed lean system which became Whirlpool Production System.

Customized lean training into a common approach following a lean

playbook.

. Led annual lean plan development and managed projects to achieve

annual lean savings of over $120 million.

Project Manager, Global Logistics (1996 - 2000)

Managed projects globally to reduce working capital through raw material

inventory with significant management improvements including $500M+

improvements due to new consignment process. Also realized $100M savings

due to implementing supplier pull systems.

Project Manager, Capital Administration (1994 - 1996)

Managed North American capital spending of $260M, including annual

planning, tracking, monthly reporting and spending oversight to stay within

guidelines.

Senior Quality Engineer, Laundry Products, Clyde, OH (1993 - 1994)

Recruited as overall quality lead for washing machine plant leading

projects resulting in 20% annual improvement in service incidence rate.

Senior Process Engineer, Laundry, Schorndorf Germany (1992 - 1993)

Member cross functional team to develop and implement new laundry products.

Business Unit Manager, Refrigeration, Evansville, IN (1990 - 1992)

Managed specialty products business unit with responsibility for

manufacturing, quality, service and delivery. Grew business from $12M to

$18M in two years. Managed 150 employees with $8M budget.

Various Developmental Roles in Operations Engineering (1984 - 1990)

. Process Supervisor

. Resident Engineer

. Engineering Leadership Rotational Program, Project Engineer

. Engineering Leadership Rotational Program, Engineer

Glynn L. Miller Page 3

EDUCATION

Bachelor of Science, Mechanical Engineering

University of Michigan, Ann Arbor, MI

PROFESSIONAL DEVELOPMENT

Lean Master Trainer - 5S, Value Stream Mapping, Standardized Work, Problem

Solving, TPM, Changeover, Kanban, Cell Design, 3P/2P, Hoshin Kanri (Policy

Deployment)

Whirlpool Corporation, LEI, Productivity Inc., Duggan Inc., Yomo

Training Within Industry (TWI)

TWI Learning Partnership

Certified Six Sigma Black Belt

Whirlpool Corporation

Change Management

Kotter and internal Whirlpool

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