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**** ********* *** **** ****: 423-***-****
Chattanooga, TN 37421 Email: accn40@r.postjobfree.com
OBJECTIVE
I am seeking a Desktop Specialist position, where I can use my expertise I learn in college and in the work place to
help your company continue to succeed.
EDUCATION
ITT Technical Institute
Chattanooga, TN
Bachelor of Applied Science Degree-Computer Network Systems
Graduation Date: Dec. 2010 Honors Graduate
COMPUTER, QUALITY AND RELATED ABILITIES
• Ensure adherence to inspection policy for their area of responsibility.
• Maintain contact with the supplier to ensure that they understand and follow the inspection
system.
• Interact with Customer Quality on a continual basis to receive deliverables, develop work
instructions, get boundary samples, participate in kickoff meetings and communicate problems.
• Kickoff project using OEM inspection systems and commercial/operation ISO documents.
• Follow through with supplier on commercial issues.
• Supply work instructions to the supplier for approval, if required.
• Perform layered audits of inspection activities to ensure adherence to project goals.
• Interact with operations team on settling up inspection projects to ensure projects meet
customer and requirements.
• Follow-up with operations team retrieving site data (daily), work instructions, kickoff meeting
information, permanent corrective action data.
• Create and maintain accurate time reports using documentation, follow-up with customer for
signature. Forward to administration for processing.
• Ensure personnel are following guidelines regarding safety, protective wear, dress code, cell
phone use etc.
• Schedule employee shifts including upsizing and downsizing when required.
• Facilitate the employee performance correction procedure as required.
• All aspects of launching new inspection projects including initial kick off meeting through to
ensuring effective process for flow and throughput.
• Review inspection data and charts.
• Audit work instructions and observe inspectors to ensure procedures are correct and
consistent.
• Ensure work instructions are current, available and visible to all inspectors.
• Review timesheets.
• Verify that required supplies are available in sufficient amounts and controlled.
• Meet with supplier and customer representatives to ensure satisfaction.
• Communicate regularly with operations team and Vendor representative.
• Troubleshoot and problem solve with the supplier and customer
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WORK HISTORY
The PIC Group
Lead Hand August 2013 - Present
• Assist PIC Management with daily activities
• Manage facility activities as required
• Compile data sheets and assist with reports
• Perform part inspections to ensure compliance
• Supervise various sorts & inspectors (time sheets, assign duties, training, etc.
• Conduct audits
• Act as impartial 3rd party .
Ryder Integrated Logistics
Customer Logistics Supervisor - Inventory Feb 2013 – May 2013
• Ensure all material in bins have correct handling unit
• Perform bin audits to determine what material needs
• Ensure SAP matches physical material in warehouse
• Perform countermeasure to fix inventory discrepancies
• Run daily KPIs
ATCO Industries Inc., May 2011 – Feb 2013
Quality Parts Manager
• Interact with VW Quality on a continual basis to receive deliverables, develop work
instructions, get boundary samples, participate in kickoff meetings and communicate problems
• Create jobs, work instructions, and train employees on both
• Run daily KPIs and send VW hourly report of hot parts
• Ensure each area is prepared for VDA audit
• Follow through with supplier on commercial issues.
• Supply work instructions to the supplier for approval
• Train each employee on SAP
RSR Group, Grand Prairie, TX April 2008 to July 2009
Inventory Clerk
• Invoice all orders to be shipped to customers
• Pack and pull orders to be shipped.
• Ensure all packages go to correct customers.
Calsonic (Supplier to Nissan), Vicksburg, MS May 2002 – Oct 2005
Quality Manager
• Make sure all parts at Nissan met standards
• Organizing the special tasks for the Director of Quality Assurance
• Review and summarize miscellaneous reports and documents
• Research and analyze routine administrative projects for the Area of Quality Assurance
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• Maintain scrap
ITT Technical Institute, Arlington, TX June 2008-Dec. 2010
• Assistant to IT Systems Technician for technical support and computer software
resolutions for students.
Professional References Available Upon Request