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Quality Assurance Manager

Location:
Chattanooga, TN
Posted:
February 14, 2014

Contact this candidate

Resume:

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**** ********* *** **** ****: 423-***-****

Chattanooga, TN 37421 Email: accn40@r.postjobfree.com

OBJECTIVE

I am seeking a Desktop Specialist position, where I can use my expertise I learn in college and in the work place to

help your company continue to succeed.

EDUCATION

ITT Technical Institute

Chattanooga, TN

Bachelor of Applied Science Degree-Computer Network Systems

Graduation Date: Dec. 2010 Honors Graduate

COMPUTER, QUALITY AND RELATED ABILITIES

• Ensure adherence to inspection policy for their area of responsibility.

• Maintain contact with the supplier to ensure that they understand and follow the inspection

system.

• Interact with Customer Quality on a continual basis to receive deliverables, develop work

instructions, get boundary samples, participate in kickoff meetings and communicate problems.

• Kickoff project using OEM inspection systems and commercial/operation ISO documents.

• Follow through with supplier on commercial issues.

• Supply work instructions to the supplier for approval, if required.

• Perform layered audits of inspection activities to ensure adherence to project goals.

• Interact with operations team on settling up inspection projects to ensure projects meet

customer and requirements.

• Follow-up with operations team retrieving site data (daily), work instructions, kickoff meeting

information, permanent corrective action data.

• Create and maintain accurate time reports using documentation, follow-up with customer for

signature. Forward to administration for processing.

• Ensure personnel are following guidelines regarding safety, protective wear, dress code, cell

phone use etc.

• Schedule employee shifts including upsizing and downsizing when required.

• Facilitate the employee performance correction procedure as required.

• All aspects of launching new inspection projects including initial kick off meeting through to

ensuring effective process for flow and throughput.

• Review inspection data and charts.

• Audit work instructions and observe inspectors to ensure procedures are correct and

consistent.

• Ensure work instructions are current, available and visible to all inspectors.

• Review timesheets.

• Verify that required supplies are available in sufficient amounts and controlled.

• Meet with supplier and customer representatives to ensure satisfaction.

• Communicate regularly with operations team and Vendor representative.

• Troubleshoot and problem solve with the supplier and customer

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WORK HISTORY

The PIC Group

Lead Hand August 2013 - Present

• Assist PIC Management with daily activities

• Manage facility activities as required

• Compile data sheets and assist with reports

• Perform part inspections to ensure compliance

• Supervise various sorts & inspectors (time sheets, assign duties, training, etc.

• Conduct audits

• Act as impartial 3rd party .

Ryder Integrated Logistics

Customer Logistics Supervisor - Inventory Feb 2013 – May 2013

• Ensure all material in bins have correct handling unit

• Perform bin audits to determine what material needs

• Ensure SAP matches physical material in warehouse

• Perform countermeasure to fix inventory discrepancies

• Run daily KPIs

ATCO Industries Inc., May 2011 – Feb 2013

Quality Parts Manager

• Interact with VW Quality on a continual basis to receive deliverables, develop work

instructions, get boundary samples, participate in kickoff meetings and communicate problems

• Create jobs, work instructions, and train employees on both

• Run daily KPIs and send VW hourly report of hot parts

• Ensure each area is prepared for VDA audit

• Follow through with supplier on commercial issues.

• Supply work instructions to the supplier for approval

• Train each employee on SAP

RSR Group, Grand Prairie, TX April 2008 to July 2009

Inventory Clerk

• Invoice all orders to be shipped to customers

• Pack and pull orders to be shipped.

• Ensure all packages go to correct customers.

Calsonic (Supplier to Nissan), Vicksburg, MS May 2002 – Oct 2005

Quality Manager

• Make sure all parts at Nissan met standards

• Organizing the special tasks for the Director of Quality Assurance

• Review and summarize miscellaneous reports and documents

• Research and analyze routine administrative projects for the Area of Quality Assurance

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• Maintain scrap

ITT Technical Institute, Arlington, TX June 2008-Dec. 2010

• Assistant to IT Systems Technician for technical support and computer software

resolutions for students.

Professional References Available Upon Request



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