Detra E. Johnson
Springfield, MA 01119
POSITION DESIRED
Administrative Secretary
OBJECTIVE
Seeking a challenging, full time position within your organization. A position that offers responsibility and
growth. My career is focused in the Health Information Management field.
QUALIFICATIONS
Ability to acquire information at a rapid pace.
Pleasant personality and willingness to work efficiently.
Ability to think both critically and objectively.
Excellent interpersonal and communication skills.
In depth knowledge of coding/classification systems appropriate for inpatient, outpatient, and DRG
prospective payment system.
Ability to perform under significant levels of on going pressure, ability to deal with physicians and others
with tact, discretion, and diplomacy.
Ability to motivate, train, and teach individuals; demonstrated skills in interpersonal relationships and in
oral and written communication.
Ability to organize and coordinate multiple functions and tasks.
Willingness to evaluate current processes, offer suggestions for improvement, and adapt to change.
EDUCATION
Springfield Technical Community College
One Armory Square
Springfield, MA 01105
Dean’s List, 1995 2001
Associate of Science in Medical Office Administration, May 2001
HIM Certificate in Medical Coding, 1998
High School of Commerce
315 State Street
Springfield, MA 01105
Honor Roll, 1991 1995
College Preparatory Program, graduated June 1995
PROFESSIONAL ACTIVITIES
Member of the Massachusetts Health Information Management Association
EMPLOYMENT HISTORY
Springfield Technical Community College
One Armory Square
Springfield MA 01103
10/2012 02/07/2013
JOB DUTIES
Updated and maintained files for the dental hygiene program
•
Verified and entered patient data
•
Answered phone and screens calls
•
Sent radiographs to dental offices as required
•
Picked up mail, brought deposit to student accounts
•
Collected payments from clients for dental procedures
•
High Street Health Center
140 High Street
Springfield, MA 01199
2002 Present
HIM Tech I
JOB DUTIES
I utilized the computer to obtain, enter, and edit information. I file, sort, and reconcile reports and
•
other documentation as necessary.
I scanned reports and health information into the electronic medical record.
•
I processed medical record requests and retrieve charts from storage.
•
I processed requests for information for HEDIS audits.
•
I picked up, sort, and delivered mail to physicians, employees etc.
•
REFERENCES
AVAILABLE UPON REQUEST