Customer Service Assistant
Resume:
Szid nia Petres
Nottingham
Mobile: 07-860-***-***
Email: ***********@*****.***
Personal Profile
On the basis of my experiences, my aim is to fulfil a job in the social
sphere, where I could take advantage of my theoretical knowledge and
practice as a social worker.
Over the past few years I was working with disadvantaged children, I was
responsible for the care of children after school, I developed their
programs, I organized creative workshops for them and I helped them in
learning.
As a family caregiver I have given advise to families with their lifestyle
connection, over and above I kept the established relationships.
In my other works I got experience in office administration and in
assistant job.
My eperience is wide-ranging, which I got in a responsible and challenging
environment.
Skills and personality
- Advanced skills and empathy
- Systematic and well-organized working
- Versatile and adaptable personality
- Quick learner, reliable
- Consulting practice
- Problem-solving skills
Emlpoyment Details
Family Service and Child Welfare Centre, Hungary - Feb. 2013 - Nov. 2013
(full time)
Family Care
- Adequate assistance in caring for the children
- Regular reports to parents and children in the issues that affect them
- Life-consulting
Temporary Home for Children - Foster / Child Supervisor
- The organization of education and care activities
- Organization of Celebrations, conducting
- Administration: records, case diary
Transitional Home For Children, Hungary - Oct. 2011 - Feb. 2013 (full
time)
Educator/Childminders
- Organization of education and care activities
- Arranging and conducting ceremonies
- Administration: records, case diary
Student Self-Government, Budapest Tech Polytechnical Institution, Hungary
- 2006 - 2011 (full time)
Office Leader
- Keeping data and entire administration within the Student Self-Government
- Keeping contact with other student self-governments
- Dealing with the problems of the students
- Helping the work of the leaders of the student self-government
- Keeping reminders of the Self-Government's Meetings
Customer service
- To ensure the smooth operation of the equipment, if necessary, assistance
- To place an order, the receipt of
- Performing administrative tasks
Invitel, Hungary - 2005-2006 (part time)
Assistant
- Keeping contact with the customers
- Recording contracts
- Making statistics and registers
- General administrative tasks
Training
Vak Botty n J nos Technical and Economic Secondary School, Hungary - 2008-
2009
- sociometric survey and analysis
- organizing topic-centred teamwork
- organizing teamwork on career-orientation
- organizing teamwork on conflict-solving
Education
Eszterh zy K roly College, Eger, Hungary 2006-
paused
- Social Pedagogy, distance learning course
College of Communication, Budapest, Hungary 2003-
2005
- Institutional Communication
Mad ch Imre Comprehensive School, V c, Hungary 1999-
2003
- Specialization in Hungarian Language and Literature, and History
Additional information
Driving-licence: category "B"
Contact this candidate