Human Resources Customer Service
Resume:
LYNN R. MCKEE
**** ********* ******* ***. ***
Warrensville Heights, Ohio 44128
acclxy@r.postjobfree.com
HIGHLIGHTS OF QUALIFICATIONS
Stellar performer as a Human Resource Director
Excellent employee relations experience
Exceptional talent recruiting
Effective interpersonal communication skills
Skilled in recruiting, interviewing, hiring, terminations, background screening and performance
reviews
Proven success in team building in a diverse and multicultural setting.
PROFESSIONAL EXPERIENCE:
Jays Boom Trucking Feb. 10- Present
Human Resources Director Warrensville Hts., Ohio
• Handle the human resources duties for company
• View resumes, recruit, conduct interviews, assist in the hiring process and train new employees
• Ensure that compensation is explained
• Assist in developing ways to keep retention down around 90% of our employees are still with
the company
• Conduct 90 day reviews and assist with any corrective action
• Performed effective training methods to ensure exceptional performance from new employees
hired
Neon Healthcare Services Sept. 09-Feb. 10
Office Manager Cleveland, ohio
• Oversaw the registering of patients for our check in process
• Responsible for new registrations for 50 plus people per day for doctor, dentist, vision and many
more appointments
• Handled the checking of health insurance and medical collections on patients bills
• Intensive customer service with different cultural backgrounds, an enormous amount of
computer, phone work and administrative duties
• Oversaw a staff of 18 individuals to ensure policies and procedures were being followed and
exceptional work ethic was being performed
• One of the top office managers for the company for meeting and exceeding expectations
Area Temps Jan. 08-Sept.09
Recruiter Lakewood, Ohio
• Handled the recruiting and training of new candidates interested in our company
• Conducted one on one interviews to go over backgrounds more in depth, resumes and policies
and procedures of Area Temps
• Proactive in filling job orders for temp, temp to permanent and direct hire career opportunities
• Responsible for training over 100 plus new employees hired into to our company
• Was one of the top trainers for the company through my stellar training skills
John Robert Powers (School/Talent Agency) Feb.00-Jan. 08
Human Resources Director Tampa, Florida
• Handled the human resources functions of the company
• Viewed resumes and recruited individuals
• Conducted interviews, background checks and was responsible for the overall employment
process---training and development as well
• Ensured that compensation was precisely explained
• Conducted 90 day reviews, corrective action and employee relation issues
• Responsible for individuals confidential paperwork
• Handled the Human Resources position very well through finding stellar individuals and keeping
the retention down.
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EDUCATION
Ohio Wesleyan University Economics Management/Concentration Marketing
Bachelor of Arts Degree
Spelman College Exchange Program
AFFILIATIONS
Board Member of Sorority Alumni Chapter
(A community service sorority)
Leadership for Tomorrow Program
Mortar Board Honor Society
Resident Assistant for college students
Vice President of Senior Class
Chair Person for Student Government
A member of Track and Cross Country Teams:
REFERENCES
Available upon request
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Contact this candidate