Customer Service Training

Cheryl Darras

**** ****** *****

Valrico, Florida 33596-7339

accltj@r.postjobfree.com

Phone 813-***-****) / Cell Phone 813-***-****)

SKILLS

• ICD-9-CM, CPT, and HCPCS Coding • Proficient in Microsoft Applications

• Business Computer Technology • Customer Service Experience

• Medical Terminology • Exceptional Communication

• Anatomy & Physiology I & II • Effective Time Management

• Medisoft Training • Organized/Detailed Oriented

• Medical Claims Management • Self-Motivated and Dependable

• Billing and Collections • CPR/ First Aid Certified

• EHR / EMR training • HIPAA Training

EMPLOYMENT

Rapid Staffing 813-***-****

Various Temporary Assignments

05/2012 to Present

Vitamin Discount Center

Inventory Associate 813-***-****

04/2008-04/2012

• Printing daily store pull sheets and replenishment packets.

• Scanning and packing products for delivery to stores.

• Checking in and stocking on a daily basis.

• Assisting in quarterly and yearly inventory.

Analgesic Healthcare 813-***-****

Receptionist

03/1997-12/2001

• Answering multi-line phone system.

• Greeting all visitors to the company.

• Assisting Data Entry when needed.

Humana Healthcare Brandon

7/1987- 11/1992

Receptionist

• Answering multi-line phone system.

• Scheduling appointments.

• Pulling and maintaining patient records.

EDUCATION:

Issuing Institution Location Qualification Course of Study

Southern Technical College Brandon, FL Degree Billing and Coding

Alison Advance Learning Certificate Computer Training

FMU Tampa, FL Bachelor’s Degree Business Administration

Military

US Army Seoul, S. Korea Military Police 3/1980 - 3/1992

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