JEFFRY DAY *** Fox Hollow Rd.,
Conway, SC ***** Cell: 843-***-**** Email: acclmx@r.postjobfree.com
QUALITY ASSURANCE PROFESSIONAL
Senior-level manager with proven track record in driving business improvements
Executive Profile
45% reduction in scrap & rework Innovative and profit driven Executive with a 20+
costs year career blending strategic Quality Assurance
Improved service lead time by vision into unique manufacturing environments.
300% Record of significant, successful contribution to
Responsible for 1.2M Quality Systems, Process Improvements, Supplier
departmental budget Management, and implementation of specialized
Reduced “Poor Quality” costs by tools such as Lean Manufacturing and Six Sigma.
135k
Improved 1st Pass Yield by 385%
Developed AS9100 & ISO9001
systems
Expertise Covers
AS9100 Quality Systems ISO9001 Quality Systems
Lean Mfg. 6S and Value Stream Mapping QA & QC Management Skills Set
Six Sigma Green Belt Training Cost of Quality Analysis
Supplier Continuous Improvement Voice of the Customer
SWOT Analysis Tooling Design
Certified Quality Engineer ACE Achieving Competitive Excellence
Career Highlights
Strong Champion of Lean and Six Sigma Culture Improved the Service repair
TAT (turn around time) lead time from an average of 15 days to 4 days by utilizing
Lean 6S and Value Stream Mapping tools to improve throughput efficiency.
Team Building & Inter departmental Communications to change culture
Familiar with tools which can be characterized by (ACE) Achieving Competitive
Excellence which are based on the Teachings of Deming and Juran. I have
participated as team leaders on a micro level and at the managment level to ensure
cultural change is ultimately achieved.
Engineering Background Designed a new product part in lieu of Product
Engineering personnel issues that improved 1st pass calibration yields at our off shore
manufacturing facilities anywhere from 0.25% to 1.25%.
Professional Experience
Days Landscaping, Conway, SC 2012 to Present
President Bought existing Landscaping company and managed all efforts such as P
& L, Sales, and service. Providing technical support to landscaping technicians as
needed.
Radian Research, Lafayette, IN – 2008 – 2012
Quality Manager – Improved out Service repair TAT (turn around time) from avg.
of 15 days to 4 days. By utilizing Lean techniques and focusing on performance
metrics in the Service laboratory. Reduced the cost of quality from 4.6% to 2.5% of
sales by focusing on KPI (Key Performance Indicators) as well as quality objective
metrics and making them visible throughout the organization and utilizing teams to
focus on them. 9 Direct reports.
Self Employed Contractor – 2004–2008
Quality Consultant – Served these 3 contract positions (Choctaw Mfg., McAlester,
OK AME Corp., Towaco, NJ Regal Beloit,West Plains, MO) in succession.
Successfully implemented ISO9001 quality systems at AME Corporation and Regal
Beloit while helping Choctaw Manufacturing make improvement to their quality
system which enabled them to keep their status as a Defense Contractor with several
companies.
Kidde Safety of United Technologies Corp – Colorado Springs, CO – 2000 – 2004
Divisional Quality Manager – Spearheaded a Warranty Returns analysis / Product
Development Improvement project for a $300M division of a Dow Jones listed
company which ultimately led the justification of a sustaining engineer who
produced a first cost savings of $350K.Products: Carbon monoxide and smoke
alarms, fire extinguishers, and other fire safety consumer products. Coordinated,
managed & supported all Quality functions that related to our electronics detection
products division. Detection products included smoke and carbon monoxide alarms.
Kidde utilized 3 different manufacturing locations including our Research &
Development center in Colorado Springs to design & manufacture detection products.
Served as a focal point in our Research & Development department to identify
weaknesses and strengths in new or modified designs and developed Quality Plans
that tested areas of concern in new products. Worked with the Engineering group to
develop design FMEA(s) to identify those areas of concern. This formal design review
process improved the initial pilot run success percentage by 50%. Coordinated all
Quality function activities related to our electronic – detection products division.
This included 3 manufacturing sites while working alongside our Product
Development and Research group. 30 direct reports.
Cinch Connectors, Vinita, OK – 1997 – 2000
Quality Manager & Quality Engineer – Served as the process Quality Engineer for
the Aerospace department then was promoted to Quality Manager. Led plant to a
successful AS9100 implementation / certification in 1999. Developed a Cost of
Quality system which used the typical categories of Prevention, Appraisal, and
Rework, however, factors such as labor productivity, loss of customer satisfaction, and
indirect labor were estimated via a calculation provided in ASQ magazine. As a
result of focus on this report, AS9100 process control techniques, and changes in
supervision methods the company was able to reduce the % of customer returns
during a 2 year period by 25%. 7 direct reports.
Rockwell Automation & Fasco Industries, Gallipolis, OH & Eldon, MO 1991 1997
Tooling Engineer & Quality Engineer Implemented automated SPC data
collection work centers for CTQ areas and served as a customer liaison with key
customers to improve understanding of their needs. Implemented Allen Bradley
automated SPC data collection and measurement systems at key machining centers
and provided training of SPC concepts and process control. This real time SPC
system reduced the aluminum end shell scrap by 15%. Rework was reduced by 50%.
Scrap & rework cost reductions were 100K annually.
Edco Information Systems, Springfield, MO 1983 1988
Field Service Engineer Traveled to and serviced computers, computer servers, and
printers at various customer sites. Performed electrial, electronic, and mechanical
troubleshooting to isolate the defective sub assembly then repair.
Education & Certifications
Bachelor of Science, M issouri State University, cum laude 3.45 GPA
E mphasis: Electronics, Industrial Management - 1991
Electronic Technicians D iploma, DeVry Institute of Technology
E mphasis: Electronics -1983
Certified Qual ity Engineer, 1994
Certified M anager of Q ua l ity a nd O perational Excellence, 2007
Six Sigma Green Belt T rained in 2005