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Customer Service Sales

Location:
Elk Grove, CA
Posted:
February 09, 2014

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Resume:

G ina Volpi

**** **** ***

Sacramento, CA *****

916-***-****

acclc3@r.postjobfree.com

Summary of Qualifications

S trong organizational skills and attention to detail

Skilled at handling mult iple tasks and projects simultaneously

Self-starter with ability to prioritize in fast pace environment

Able to relate to people at any level of business and management

M icrosoft Word, Excel, Goldmine, Outlook, Lotus Notes

eHealthInsurance Services – Sales Administrative Assistant 08/2010 7/2013

Review and assist in completion of health insurance applications, maintain data base, apply

for and renewal and reinstatement licenses in all states. Processing new hire packets,

appointments, endorsements and certification requirements with Medicare carriers.

Compliance with license continuing education for State of California. Support all Sales

M anagers and Sales Representatives.

Nationwide Health Plans - Sales Administrative Assistant 09/1999 06/2008

Support for Regional Sales Managers, (12) and service Sales Agents (2500) with sales and

recruiting, answering and t roubleshooting all calls. Contract, license, Er ror & Omission

L iability, H IPAA, renewals, confidential credit reports, process all agent terminations of

appointment, call on past due accounts, payable/receivable and bank deposits. Maintain

customer data base, and update and distr ibute licensing requirements, welcome packet, and

p rocedure manuals . P rovide customer service, support to all calls.

T he Money Store Home Loans –Receptionist Administrative Assistant

Direct all calls for Customer Service and Collections. Receive and post payments, order

loan payment history, data entry and skip t racing. Setting up workspace for new

employees: electrical, computer programs as needed and phone system. Summit application

orders to assist the Help Desk with logons, passwords and t roubleshooting issues. Mail,

office supplies and filing.

Ellis & Ellis Signs – Receptionist/Sales Assistant 10/1992 06/1996

Direct calls; support the sales team with letters, contracting bids and proposals. Assist

accounts receivable, posting payments, bank deposits, purchase orders, invoicing and data

entry. Assist payroll with t imecards.



Contact this candidate