Programing skills: Java, JavaScript, HTML, C / C++, Assembly.
Resume:
Curriculum Vitae Rodrigues, Hugo Filipe Gomes dos Santos
Rodrigues, Hugo Filipe Gomes dos Santos
PERSONAL INFORMATION
C/O Telleschi, Überlandstrasse 233, 8600 Dübendorf, Switzerland.
+41 (0-78-924-**-** +351-**-***-**-**
****.*.*********@*****.***
Sex Male Date of birth 9 Jan 80 Nationality Portuguese
WORK EXPERIENCE
16 Sep 13 – Present NOC CORE and VAS SERVICES Engineer
Huawei Technologies Switzerland AG – Sunrise project
I am developing activities related to monitoring, supervision and troubleshooting for a modernization
project in Sunrise Communications AG, in several areas, such as:
o CORE network - Circuit Switch, Packet Switch - MSC, MSS, MGW, HLR, SGSN and others.
o Huawei M2000, NSN Netact
o DHCP and VAS platforms supervision - MMSC, SMSC, VMS, SCP, DHCP, DNS and others.
o Netcool / OMNIbus
o Trouble Ticket (Remedy)
o Registration, follow-up, tasks management, handling and investigation
o Transmission database
o Cramer OSS Suite
o Network Performance Analysis and Statistical Traffic Reports
o CACTI, NAGIOS (Icinga)
o OMC Performance Management Metrica
15 Dec 08 – 13Sep 13 NOC Engineer
TMN- Telecomunicações Moveis Nacionais, Lisbon (Portugal)
As Senior Technician and team leader for TMN, I developed activities related to Alarm fault monitoring
and analysis, troubleshooting, faults register and follow-up escalation, multi-task coordination
interacting with Optimization and Field teams.
o Radio Access Network - GSM, UMTS, LTE, Repeater Solution's and infrastructures.
o 2G - ALCATEL, ERICSSON, HUAWEI, MOTOROLA, NSN, SIEMENS
o 3G - ALCATEL, ERICSSON, NSN, SIEMENS
o LTE - HUAWEI, NSN
o Repeaters - Powerwave, Allgon
o CORE network - Circuit Switch, Packet Switch - MSC, MSS, MGW, HLR, SGSN and others.
o Siemens Switch Commander R99, NSN R4, CISCO EPC.
o Transmission networks alarm monitoring - PDH, SDH, ATM, MBH and WDM.
o ERICSSON DXX, AGORA-NG, PT Inovação
o IP/IT, Multimedia Services, IN’s platforms.
o HP Open View, Temip, MMSC, SMSC, VMS, SCP, DHCP, DNS and others
o Supervision and configuration for WIFI Network - Routers e Access Points.
o Trouble Ticket registration and follow-up.
o SIGO-TTK
o Network Performance Analysis and Statistical Traffic Reports
o CACTI, SPOTS, ALTAIA, NAGIOS
o OMC Performance Management Metrica.
General manager in personal care services
15 Jun 05 - 1 Dec 08
PT Contact, Lisboa (Portugal)
Providing services for PT Contact, as a customer care supervisor has developed activities related to
team leader and services manager for the services AON (National Operators Support) and PT WI-FI
(Wireless Internet Service Provider).
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Curriculum Vitae Rodrigues, Hugo Filipe Gomes dos Santos
Computing services department technician and sales
1 Jan 04 - 1 Apr 05
ORTEWEB – SIST INF TELEC, LDA., Portela, Loures (Portugal)
As a computer technician, performing functions in repair computers hardware, software setup and
troubleshooting and customer sales interaction.
Sales department manager
1 Jan 00 - 1 Jan 02
TV Cabo Portugal, Lisboa (Portugal)
As a sales fellow in TV Cabo Portugal, has developed activities related to team leader and sales
manager.
EDUCATION AND TRAINING
09 Sep 01 – Present Electronics and Telecommunications and Computers Engineering
ISEL - Instituto Superior de Engenharia de Lisboa, Lisbon (Portugal)
CISCO
Cisco Unified Wireless Network Solution
15 May 13 - 17 May 13
ASR 5000 xGSN and EPC Product Suite Comprehensive ( Cisco )
16 Apr 12 - 20 Apr 12
ERICSSON
WCDMA RAN P7 Operation
15 Mar 10 - 17 Mar 10
GSM BSS 08B Troubleshooting
7 Apr 10 - 9 Apr 10
WCDMA RAN P7 Protocols and Procedures
13 Apr 10 - 19 Apr 10
ALCATEL
Project RIST – 7750 SROS R9.0 (RIST)
16 Jan 12 – 19 Jan 12
NSN
Extended Introduction to LTE
8 Oct 12 - 11 Oct 12
PERSONAL SKILLS
Languages skills Portuguese English Spanish French German
Mother tongue Proficient user Independent user Basic user Basic user
Communication skills Excellent communication skills gained through my experience with sales and the interaction between
clients, suppliers and colleagues.
Organisational / managerial skills I developed activities related to management of sales and supervision of customer care service. I was
one of the team leaders in TMN Mobile Network supervision and I am experiencing an outside my
country opportunity in Switzerland working for an international company that is Huawei.
Job-related skills I was responsible for functional managing of the operational alarm monitoring TeMIP application in
TMN - Portugal Telecom, used to work under pressure. Will to join an organization to develop new
skills, building on existing experience.
Computer skills Operating Systems Windows, Linux, Unix, MS-DOS.
Microsoft Office software (Word, Excel, PowerPoint, Access, Outlook, Visio).
Programing skills in Java, JavaScript, HTML, C / C++, Assembly and Matlab.
Electronic software ORCAD, PSPICE e PROTEUS.
Company Software knowledge: SIEBEL, SINTRA, SIGO, GSO, SAP, NGIN, REMEDY and others.
Driving licence A1, A and B
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