Customer Service Management
Resume:
M. Rosario Agramonte
La Quinta, CA 92253
accl33@r.postjobfree.com
PROFILE
• Developed a reputation for being extremely reliable and responsible at work
• Completed Customer Service training with Signature WORLDWIDE Business and Training
Solutions.
• Received several Certificate of Achievement for scoring 100% Perfect Shop with Signature
WORLDWIDE
• Self motivated and strong with solving problems and organizational skills
PROFESIONAL EXPERIENCE
Santa Catalina Island Resort Services – Avalon CA
11/2012 to 11/2013
Banquet Server
Island Caterers – Avalon CA
05/2012 to 10/2013
Prep and Line Cook
The Avalon Hotel and Aurora Hotel and Spa – Avalon CA
04/2012 to 08/2013
Innkeeper/ Concierge – Front Desk
Santa Catalina Island Resort Services – Avalon CA
04/2006 to 07/2013
Call Center Lead
Busy Bee Restaurant – Avalon, CA
07/2001 to 10/2009
Server and Bartender
Augustine Casino – Coachella, CA
01/2007 to 08/2007
Slot Attendant
EDUCATION
Associates Degree in Culinary Management (2007 20010)
College of the Desert – Palm Desert, CA
Associates Degree in Hotel and Restaurant Management (2005 2008)
College of the Desert – Palm Desert, CA
Professional Baking Program (2009 2010)
Cooking with Class – La Quinta, CA
Basic and Advanced Cake Decorating Certificate (2009 – 2009)
Amy Malone School San Diego, CA
SKILLS
Time management skills
Teamwork skills
Risk taking
Reliability
Fluent English and Spanish
Organized
REFERENCES
Cindi Galanti
Phone # (310) 995 – 3881
Ofie Jimenez
Phone # 310-***-****
Contact this candidate