Objective
Seeking a position in a company looking to grow with a position that
benefits the company as well as myself.
Profile
Ambitious and well educated student with experience in countless
fields of expertise. Student in the way of always learning and improving
myself. My education and experience are mostly focused in IT and customer
support, engineering, maintenance, and electronics. I'm known for producing
well rounded products and excellent quality. Acquiring new skills and
knowledge are a common activity for me. Adaptable and Precise, Effective
and Efficient - unaffected by stress and tense conditions. People person
who has no issues with a variety of customers. Always welcome of team-based
work and environments that allow individual and co-dependent working
structures.
Skills Summary
Data Entry Maintenance Shipping and receiving
Call Center Operations Public Relations/CS Networking Technical
Electronics Repair Sup.
Sales Logistics Point-of-Sale
Laptop Repair Welding (tig, stick)
Professional Experience
1 Contract work below has been on going for the last 6 years, during which
the I've become proficient in the skills listed within.
2 Owner/Operator: Customer Management/Presentations/Research and
Development
Bookkeeping of accounts, projects, shipping and receiving, informing
potential customers of new products and upcoming products and projects.
Authoring different forms of product proving methods to inform customers of
products in different fields and different levels of categorical interest.
Implement improvements and modifications to work environments to increase
efficiency and accuracy of products and employees.
Development of new products for the automotive field yet to be produced
previously by any other company.
Fabrication, involving but not limited to, Tig welding, Stick welding,
Metal shaping, Drill press, Blueprinting, Painting, and electronics.
3 Shipping and Receiving/Maintenance/Problem Solving
Handling shipping and receiving logistics:
Printing and distribution of tasks for order completion.
Incorporated a maintenance free system for future logistics.
Maintenance of Industrial Tools of Trade:
Repair and Maintenance of Industrial tools required for product creation.
Handling Maintenance schedules, inventory of repair materials and spare
parts.
Implementing Troubleshooting and diagnostics programs for future repairs
and maintenance.
Increased Efficiency and Accuracy:
Decreased repeat product production through error-proofing methods.
Reduced production time for products using more time efficient methods.
Increased product throughput by employee motivation and moral.
4 Sales & Design
Manage all aspects of day-to-day operations as owner and operator of Area
52 Engineering, and asst. manager of C&K Drywall:
Facility Leasing/maintenance.
Advertisement and product market targeting.
Inventory management, Accounts payable, and Labor management.
Hiring and training of new employees and business assets.
Troubleshooting & Laptop Repair: Diagnostics, Dis-assembly, Reassembly,
Testing, and QA/QC at Quanta as well as classes taken in high school and
outside of public schools for use and repair of x86, x64, ARM, and PIC
based computers. Total experience in computers being over ten years of
repairing computers ranging from legacy technology desktops and laptops to
the latest technology desktop, laptop, and P.O.S. PCs.
Currently employed at Support.com Inc. doing business level technical
support for networking and customer satisfaction. Offering solutions to
new and developing problems in the latest social devices and services
through internet service providers and support software. This job has
given me the opportunity to obtain more experience with in-bound as well as
out-bound call center operations and routines in both technical support and
data entry.
References
References available upon request.