Quality Manager
Resume:
Ralph E. Leathers
Mansfield, OH 44907 *****.********@***.***
QUALITY SUPERVISOR
Strong experience establishing and enforcing quality standards in
manufacturing processes. Proven Leader who is well-versed in performing
continuous improvement activities that improve health/safety, efficiency,
quality and costs. Proficient in SAP (Systems, Applications & Products) s /
Ware.
Key Skills:
Meeting Established Productivity Quality Assurance Policies &
Targets Procedures
Corrective Action Plans Implementing Corrective Action
Plans
Administering Operating Budgets Managing Quality Documentation
Systems
Monitoring & Measuring Results Auditing & Identifying Operational
Gaps
Ensures high levels of customer Scheduling & Directing Inspection
satisfaction Activities
Quality Standards, Professional Memberships, & Languages:
ISO 9000; ISO 9001; ISO 9002; Lean Manufacturing Processes
American Society for Quality (ASQ), Member
Proficient in Spanish
PROFESSIONAL TRAINING
Lean Practitioner Training, Goodrich Corp., Cleveland, OH, 2005
Covered Lean tools to eliminate waste in processes; Participated in a
virtual Kaizen event
Certificate, Major Testing Techniques for Plastics, ASTM Technical &
Professional Training, 1996
Covered physical test methods, spectroscopic, chromatographic, thermal
analysis & flammability testing
Certificate, Quality Systems for QS 9000, 1996
Covered process review, advanced product quality planning (APQP), internal
& external audits
Certificate, FMEA Methods & Strategies, 1995
Reviewed Failure Mode & Affect Analysis (FMEA) process and systems
WORK EXPERIENCE
UNITED TECHNOLOGY AEROSPACE SYSTEMS, Cleveland, OH
Nov. 2013- Present
Cadmium, nickel and chrome plating of military and commercial aerospace
landing gears
Quality Engineer
Responsible for review and input of Inspection Discrepancy Reports before
submittal to Material Review Board.
Preparing final clearance of product by reviewing and closure to all
existing Quality Notifications prior to shipping to customers.
Participating in customer conference calls regarding quality issues and
follow ups.
Communicating with the hourly quality inspectors regarding any quality
issues.
Direct report to the Quality Manager.
Interface with the plant manager, production supervisors & manufacturing
engineers regarding quality issues.
Review of measurement data before submittal to customer.
UNITED TECHNOLOGY AEROSPACE SYSTEMS, Cleveland, OH 2004 - March 2013
Machining and assembly of military and commercial aerospace landing gears
Quality Supervisor
Supervised and trained 11 quality inspectors.
Interfaced with customer & government reps and resolved quality problems.
Reviewed and input Inspection Discrepancy Reports before submittal to
Material Review Board.
Scheduled workforce and interfaced with Production and Engineering.
Delegated as Source Inspector for Lockheed Martin Aeronautics. Prepared
final clearance of product by reviewing and closure to all existing Quality
Notifications prior to shipping to customers.
BREITINGER COMPANY, Mansfield, OH 1998 - 2004
Metal Stampings, machining, fabrication, weld assemblies of silencer
components for the automotive industry.
Quality Mgr. / Asst. Quality Manager / ISO Co-ordinator / Quality
Supervisor
Setup a quality system with ISO 9002 structures.
Served as a Tier 1 supplier to Isuzu of America and a, Tier 2 supplier to
Honda & GM.
Achieved registration to ISO-9001-2000 on 8/7/2003.
Achieved registration to ISO / TS-16949-2002 on 1/6/2004.
INDUSTRIAL PLASTICS COMPANY DIV. OF MTD, Valley City, OH 1991 - 1998
Injection molding, aluminum die casting, compression molding, line
assembly, machining for auto & lawn mower industries.
Supervisor / Technician 1996 - 1998
Managed daily administration of the Quality Department including gaging and
quality studies.
Supervised and trained 3 inspectors
Conducted site visits for vendors and customers to address complaints.
Acted as company representative to customers on good will visits.
Traveled to Big 3 automotive plants in Canada, TN, TX, MI and OH and
performed visual sorting / rework. Created video analysis studies that
resolved customer complaints and improved company processes. Produced
technical writing of work instructions, procedures and drawings for quality
lab and QS-9000 documentation. Performed troubleshooting of assembly line
defects and designed solution that reduced line defects by 75%.
Troubleshot defective latch handle springs and assisted supplier engineer
with data analysis resulting in problem being corrected in timely manner.
Benchmarked best processes and procedures and conducted process briefing to
top management.
Quality Specialist 1991 - 1996
Calibrated measuring instruments, wrote work instructions and conducted
reliability & performance tests.
Conducted internal quality audits to QS 9000 standards.
ADDITIONAL EXPERIENCE
HS AUTOMOTIVE, Mansfield, OH
Supplier of metal stampings, weld assembly components for the automotive
industry.
Quality Supervisor
EDUCATION
AS, Operations Management, North Central State College, Mansfield, OH, 2001
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