Customer Service Sales Representative

Jamal N. Buchanan

** ****** **, **** **, Plaistow, NH 03865 ( 904-***-**** (

acckag@r.postjobfree.com

objective

To bring to your organization enthusiasm, dedication, responsibility, and

superior work ethic, combined with a desire to utilize my skills obtained

through my prior employment experience.

Skills

Service Sales Representative Pallet jack operations

Commercial Driver's License- Class C Forklift operations

Customer Service Skills

Driving and parking tractor trailer

trucks

Achievements

Employee of the Month at United Parcel Service, June/July 2008

Employment History

Cintas, Chelmsford, MA

Service Sales Rep, January 2012 - Current

. Walking clean products into and soiled products out of customer

accounts

. Ensuring customer satisfaction

. Responding to customer inquiries and request as well as pro-

active problem solving

Pinkerton Government Services, Chelmsford, MA

Security Officer, November 2010 - January 2012

. Transcribe information on security log when required

. Perform interior and exterior building checks

. Monitor CCTV cameras

. Hand out escort, non escort and international badges to

visitors

Pepsi Bottling Company, Wilmington, MA

Route Loader, March 2009 - May 2010

. Retrieved products and loaded trucks according to load sheets

. Operated forklift and pallet jack to build loads for transport

. Met deadlines in a timely and safe manner

. Maintained proper housekeeping standards in the work environment

Dept of Corrections, Immokalee, FL

Correction Officer, August 2008 - December 2008

. Transcribed information on housing log when required

. Transported inmates throughout facility

. Performed outside perimeter fence checks

. Monitored conduct of inmates to prevent escape or violence

United Parcel Service, Jacksonville, FL

Loader, January 2008 - August 2008

. Loaded outbound freight into an 18 wheeler truck

. Scanned outbound packages without any misleads

. Averaged around 350 correct scans an hour

FedEx Home Delivery, Jacksonville, FL

Delivery Driver, December 2006 - September 2007

. Scanned and loaded truck for delivery

. Delivered to over 100 stops daily to residential locations and

businesses

. Picked up shipped packages from customer locations and returned

to warehouse

Education

General Equivalency Diploma, Sheepshead Bay High School, Brooklyn, New

York, 2000

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