TIFFANY L. SMITH
Macon, Georgia 31210
Phone Number: 478-***-****
Cell Phone: 404-***-****
OBJECTIVE: To obtain a challenging and rewarding position as an Human
Resources Clerk. Ideally this position will enable me to
effectively communicate with others and apply my fine
organizational skills and excellent problem solving
capabilities. I love helping people and serving my
community and would relish in a position where I can do so,
while bettering myself in the process.
WORK EXPERIENCE:
January 2013 to UHS Pruitt/Heritage Healthcare of Macon, Macon,
Georgia
Present Memory Support Recreational Service
Director/Volunteer Coordinator
. Develops and delivers therapeutic recreational
services to promote the patients' opportunities for
engaging in normal life enhancement pursuits and to increase and/or
maintain functioning levels.
. Completes a monthly calendar of available
recreational services and posts it in the center.
. Plans community activities that jointly include the
community, staff, families and patients.
. Completes the Activity Pursuit Patterns section of
the Minimal Data Set, the RAP when triggered,
the Activity Assessment within 14 days of admission; Attends and
participates in patient Care Plan Meetings;
Reviews/documents patient progress regularly according to
center policy.
. Charts individual patient's attendance and
participation in group, individual and one-on-
one recreational pursuits daily.
. Provides patients with opportunities and support for
involvement in group and individual leisure
pursuits (i.e. arts/crafts, community outings, religious activities,
intellectual/educational activities,
community/center service activities) based upon
individual interests and needs. Invites/encourages patients'
participation.
. Supports each patient's right to self determination;
Documents patient refusal of activity services
offered; Outlines consequences of the refusal for the patient, and informs
patient of any therapeutic alternative to the
refused service.
. Assists patients in the organization and
implementation of Patient Council Meetings.
. Assists in the development of the Center Newsletter.
Coordinates an effective volunteer Program.
Hire, supervise and train aides and volunteers; Kept track of the
department budget, and employee's schedules.
January 2012 to UHS Pruitt/Christian City, Union City, Georgia
December 2012 Life Enrichment Aid/Activity Assistant
. Implemented creative and innovative therapeutic
activities to assigned residents in a long term care
setting.
. Made sure all activities were in compliant with federal
and state regulations and facility policies.
. Supervised and trained assigned volunteers; updated and
maintained documentation and medical information for
assigned residents related to activity programming;
calendars; individual charting and progress notes for
long term care residents.
. Participated in interdisciplinary care plan conferences
and attended professional organization meetings.
. Transport residents to/from activities and programming
in which residents participated.
. Created forms, signs banners, letters, as needed;
originated new ideas for activities and
. Presented to staff and supervisor, prepared back up
activity plans for activities and schedules
accordingly.
July 2011 to Lake City Nursing and Rehabilitation Center, Morrow
Georgia
December 2011 Staffing Coordinator/Certified Nurse Assistant
. Created and coordinated the staff schedules
. Assisted nursing staff on various units, with duties
including prioritizing patient care,
monitoring patient status, taking vital signs, patient
grooming and bathing, conducting patient/family education
and support, and other duties as needed.
. Entered medical data into computer system, maintained
confidential records, provided patient care, and assisted
with admitting, discharging, and transporting patients.
January 2009 to Tiffany's Art's and Craft's and Stuff, Morrow,
Georgia
June 2011 Owner/Sales Representative
. Bought, sold and marketed products online and to the
public; Handled all accounts
receivables, accounts payable and maintained accurate
records of all sales.
January 2005 to Rainbow Bright Day Care, Riverdale, Georgia
December 2008 Owner/Director/Teacher
. Developed and maintain programs in all areas of child
development.
. Supervised the training and performance of staff
personnel; Prepared annual budget, oversee fiduciary
accounting, advertised and marketed company.
. Kept all appropriate documents such as records and
attendance.
. Developed schedules, lesson plans, planned outings and
field trips and obtained consent for special activities
from parents. Teach basic skills such as color, shape,
number and letter recognition, personal hygiene, and
social skills.
October 2001 to Supreme Builder, Columbus, Ohio and Benton Harbor,
Michigan
December 2004 Office Manager/Office Assistant
. Maintained office services by organizing office
operations and procedures; preparing payroll; designed
filing systems; reviewed and approved supply
requisitions; assigned and monitored clerical functions.
. Designed and implemented office policies by establishing
standards and procedures;
measure results against standards; making necessary
adjustments, maintained office staff job results by
coaching, counseling, and disciplining employees;
planning, monitoring, and appraising job results.
March 2003 to Allied Interstate, Columbus, Ohio
March 2004 Account Representative
. Assist customers with their wireless phone account.
. Service Problems (equipment and service plan).
. Collect on delinquent wireless phone bills.
. Problem solve (irate customers, fraud account and dispute bill).
. Type and answer phones.
March 2000 to Lakeland Regional Healthcare, Saint Joseph, Michigan
October 2001 Food Service Assistant
. Record patient food intake; Order the right diet for
the patient's health, Serve patient meals (pickup and
deliver trays); Clean and stock the kitchen.
March 1999 to Popeye's Chicken and Biscuit Benton Harbor, Michigan
March 2000 Cashier, Food Preparer
. Prepared customer's orders? Prepared entrees
. Cleaned and used proper cleaning procedures.
. Operated processed credit card payment and worked on
the cash register
EDUCATION AND TRAINING:
2015 Bellevue University
Bellevue, Nebraska
Clinical Counseling
Master of Science
2012 Peru State College
Peru, Nebraska
Business Administration - Management
Bachelor of Science
Certificates:
Human Resources Management
Retail Management
Office Management
2011 Golden Age Healthcare Training
Fayetteville, Georgia
Certified Nurse Assistant Certificate
2011 Southeast Community College
Lincoln, Nebraska
General Studies
Associate of Science
2005 Thomson Education Direct
Scranton, Pennsylvania
Child Day Care Management
High School Diploma
PROFESSIONAL AFFILIATIONS AND COMMITTIES:
Certified Nurse Aide, 2011 - 2013,
Georgia Nurse Aide Registry BLS (CPR & AED), 2011 - 2013,
American Heart Association First Aid, 2011 - 2013, American
Health Care Academy
Community Relations Team/UHS Pruitt
Committed to Caring Team/UHS Pruitt
LICENSES AND CERTIFICATIONS:
Certified Activity Director
Certified Nursing Assistant
BLS (CPR) and First Aide
REFERENCES AVAILABLE UPON REQUEST