Steve Benson, PMP

**** ********** *****; Hilliard, Ohio 43026; 614-***-****; accjwy@r.postjobfree.com

SUMMARY

Employment

• Director of Center of Excellence, Organization Business Process and Instructional Content Design & Support

• Project Management & Business Analyst experience beginning in 1996 of multi-tiered window server based, management

consultant and mid-range project solutions

• IT Consultant providing Project Management, Business Analysis, & Development services from 1997 to 2010

• Programmer / Analyst from 1990 to 1997

Education / Certification

• M.B.A. from Capital University and B.S. in Computer Science & Mathematics from Heidelberg College

• Certified PMP (Project Management Professional)

Technical

• Tools: MS Project, SharePoint, Word, Excel, Power Point, iGrafx, Visio, Mercury Governance Suite, CA Clarity, Quality Center

• Business Packages: Transportation, Financial, Merchandising, Distribution, Manufacturing, Logistics

• Programming Languages: SQL, RPG, COBOL, CLP, HTML, Synon 2/E (Case Tool)

Industry

• Utilities; State of Ohio Agencies (ODE, ODPS); Retail; Manufacturing; Transportation & Logistic; Health Care;

Project Management & Business Analyst Experience

All Projects required the extensive use of oral and written communication, development of customer relationships, leadership skills,

assertiveness, organizational skills, professionalism, problem solving, and analytical skills.

Responsible for the management of project planning, project execution, project control, issue resolution, risk mitigation, status

reporting, meeting facilitation, project scope development and control, process analysis, systems development, process improvement,

and closure activities. Applied various forms of software development life cycles, RUP, waterfall, Agile/scrum, based upon client

engagement requirements. Management activities utilized extensive use of the Microsoft Project Server Application.

Responsible for business analysis included the activities of facilitating the gathering & analysis of business requirements through JAD

sessions, process flows, use cases with business and technical stakeholders to development & design software requirements, functional

specifications; Quality assurance activities have included test planning, test scripts, business & technical approvals; scope

documentation and validation. Test planning included application, network, system and user acceptance testing.

IT Consultant responsible at Columbus, Ohio office assisting with the management of

Franklin County Auditor -

Senior Project Manager managing a vendor RMS project is a fixed-bid fixed-time engagement which is contracted to deliver to the

delivery of FCA tax accounting application Franklin County Auditor (FCA) new RMS system designed to replace the existing

Project Budget 2 mil of 40 FCA associates REALM solution currently supporting FCA operations today. Project's overall

and nikish vendor QA & Dev associates objective was to deploy the enhanced version of the RMS system within the contracted

Oct 2013 – Present and taxation calendar time tables of Franklin County Auditor’s office. Project

{Agile requirement sessions} scheduling within MS Project and elicitation of requirements into SharePoint.

Nationwide Insurance - IT Consultant responsible at Columbus, Ohio corporate office assisting with the

Services to Direct Sales Team of management of on and off shore resource allocations and financial plans of various

management, assistance & admin. of Agile assigned initiatives by department’s resource managers. Interactions involved the

and Standing teams in CA Clarity & Open support of auto express, coverage advisor, affinity, and other applications. Interactions

Workbench for Prod support and minor with project teams typically consisted of resource manager, application coordinator,

projects. iteration manager, business analyst, requirements analyst, developer, and test analyst.

Team Budget of 3.2 mil Administration duties included but were not limited to time sheet monitoring, financial

Resource teams of 64 associates plan creation, balancing project resource allocations, resource assignments, and task

Aug 2013 – Oct 2013 creation in CA Clarity & Open Workbench within directed schedule. Delivery of

services was within the Nationwide governance process.

Project Manager responsible at Marysville auto plant managing resources and financials

Honda North America -

Manufacturing IT Project Manager - of various assigned projects by program manager. Projects supporting various

Multiple projects sizes, 50 Total department teams of assembly, stamping, facilities, paint and engineering. Project

Budgets of 25k to 1 mil teams typically include technical lead, business lead, development, architect, dba,

Resources 10 to 50 quality assurance, purchasing, and business users. Administration of up to fifty (50)

May 2012 – Aug 2013 projects in CA Clarity & Open Workbench w/in Honda Governance.

{Agile requirement sessions}

Chase - Project Manager Role Responsibilities were for ongoing communications between Chase IT and

as liaison between Chase and Mortgage Lending Unit teams with LPS vendor, additionally responsible for

Lender Processing Services periodic executive status reporting. Involvement and interactions with both teams

and vendor during JAD enhancement sessions, requirement discussions and

LPS MSP / LPSD Upgrade planning sessions. Project's overall objective was enhancement to Lender

Proposed budget 20 mil Processing Services Mortgage Servicing Platform and Lender Processing Services

User Impact 8k Default Solution.

March 2012 to May 2012

Pacer International - Leader supporting the Service Management Business unit. The role was

Director, Center of Excellence; responsible in leading the team of business system analysts, business process

3 analysts & 2 instructional analysts and instructional designers to producing operational supporting content in

designers supporting over 4 the form of business process definitions, process requirements, training curriculum

thousand business associates and modules. Process definition supported via elicitation sessions w/ Business.

Pacer International Unit objective to build and facilitate the development, delivery

(5 direct reports)

and use of a request for proposal for the system enhancement to replace the current

IT Project Manger to

use of fourteen separate systems. Budget 3 mil, User impact 5k

International unit

Jan 2010 to March 2012

Ohio Dept. of Public Safety – Project for the development of a request for proposal of a multi-phase project for

Automated Title Processing the Ohio Department of Public Safety: migration of existing ATPS II business

System III RFP functionality, transitioning from Oracle-based to .NET/SQL Server-based

2009; 20 Business Resources & architecture, development and implementation of functionality enhancements, and

10 IT Resources, 3 mil Budget training of both business users and the internal development staff. The technical

role: IT Consultant specifications for the ATPS III project are currently being developed by the ODPS

Developed requirements gather via elicitation/JAD sessions w/ Ohio Counties.

Apr 2009 to Dec 2009

American Electric Power – Enhancements to the Meter Data Management (MDM) application required by

MDM Release 02 Service business unit. Enables AEP to continue to the deployment of Automated Meter

Orders Reading (AMR) and Advanced Metering Infrastructure (AMI) meter reading

2008-9; 35 IT Resources & 10 technology throughout its service territory. AMI and AMR meters utilizing a

Business Resources, 1.7 million MDM system will provide central storage and collection of meter data including

Budget consumption meter readings, interval data, outage data and power quality data.

Sept 2008 to Feb 2009

Cardinal Health – Vastera 8.1 The Global Trade department within Cardinal Health currently uses JPMorgan

Upgrade Chase Vastera's TradeSphere Exporter as the system to ensure all export

2008, 30 resources, 2 mill. transactions are in compliance with US export laws and regulations. It provides

Budget several capabilities including: Pre-export screening capabilities that include export

Jan 2007 – Aug 2008 licensing checks, embargo checks and restricted party list screening; A global

data repository that provides a single source for all the CAH product

classifications; Export management functions that include document generation

and export declaration for several business segments. Multi-tiered highly

available server solution implemented.

Cardinal Health – Impress Develop the next generation of capabilities for the Impress web application. Due

Application Enhancements to the success and acceptance of the application by customer Sterile Processing

2008, 10 resources, 300k budget departments, additional capabilities have been identified to drive further adoption

{Agile requirement sessions} of the product in the marketplace. This project is to define, develop and deploy

Jan 2007 – Aug 2008 the identified enhancements to help capture market share and increase revenues for

the V Mueller business unit.

Cardinal Health – MIC Global Trade is seeking to minimize the costs and potential compliance risk

Customs Management System associated with the import customs declaration process by implementing a

2007 – 2008, 18 resources, 1.5 centralized automated import declaration system allowing for a single point of

mill. accounting for all EU imports. This is provided for under the European

Jan 2007 – Aug 2008 Commissions trade facilitation program SEA (Single European Authorization).

Centralized Customs automation delivers increased transparency of data,

significant reduction in operational costs through eliminating the requirement of

external customs brokers, greater certainty of customs clearance times so assisting

to reduce inventory levels and increased customs compliance. Multi-tiered highly

available server solution implemented.

The primary goal of this project is to create an application package that will

ARC Industries

ARC Industries Management improve ARC Industries’ information tracking, notification, billing, and reporting

System processes. This application, the ARC Information Management System (AIMS),

Jan 2007 – Aug 2008 will include custom-built software for training specialists and supervisors for such

{Agile requirement sessions} functions as habilitation information and data management, while integrating

existing Vertex software used by ARC today and adding Advisor, a Primary

Solutions, Inc. product, for consumer information management.

The Instructional Management System: Provides information about

Ohio Department of

standards-based Education (i.e., academic content standards, research,

Education

Instructional Management programmatic improvements); Gives a clear understanding of what all students

System should know and be able to do at all grade levels; Provides access to state board

Jan 2006 – Dec 2006 adopted resources (i.e., discrete and interdisciplinary lesson plans, units, reading

{Agile requirement sessions} passages, differentiated instructions, intervention strategies and annotated

assessment items) for teachers in the classroom to improve instruction and

student’s academic achievements.

Primary goal of the STARS Tablet PC is a tablet PC can be taken to the field, used

Ohio Department of

to create new meetings, and synchronized with the STARS database at a later time.

Education

System To Achieve Results for The architecture is that of a tablet PC with a custom Windows Forms application,

Students synchronized with a central SQL Server database by a .Net Web Service

Jan 2006 – Dec 2006 application.

Organization assessment project aligning current and future business drivers with

Edison Welding Institute

an effective, extensible information technology strategy to improve current

Assessment

Jan 2006 – Dec 2006 operations, but enable new and more effective customer connections for Edison

Welding Institute’s consulting services and training.

Organization assessment project to provide a comprehensive assessment of the

ARC Industries Assessment

June 2005 – Dec 2005 issues and requirements of ARC Industries, related to improved efficiency and

accuracy of operations in the areas of production and work management, as well as

the overall habilitation services provided to the adult clients of ARC Industries.

Infrastructure project to provide Franklin University an assessment of their current

Franklin University Single

single sign-on architecture and provide strategic recommendations for its future

Sign-on

June 2005 – Dec 2006 direction. The computing environment at Franklin University at the start was a

mixture of Novell NDS, Open LDAP, two separate Active Directory Forests and

multiple standalone authentication systems.

Development of an enterprise wide systems development life cycle and change

Sarbanes-Oxley Compliance

Jan 2004 – May 2005 management methodology; This effort included the development of standards,

processes, procedures, roles and responsibilities to meet the requirements of

Section 404 of the Sarbanes-Oxley Act of 2002; 6 direct resources, 6 months

DETAIL

Employment History

Columbus, Ohio

PSI Assigned to Franklin County Auditor

Consultant performing the role of Senior Project Manager and IT

Oct 2013 to Consultant

Present

Columbus, Ohio

CareWorks Assigned to Honda North America and Nationwide

Marysville, Ohio

Consultant performing the role of Project Manager and IT Consultant

May 2012 to

Sept 2013

Columbus, Ohio

K-Force Assigned to Chase Home Mortgage Unit

Consultant performing the role of Project Manager

March 2012 to

April 2012

Dublin, Ohio

Jan 2010 to Pacer International

Director of Center of Excellence / Project Manager

Feb 2012

Worthington, Ohio

Apr 2009 Optimum Technology

IT Consultant / Business Analyst / Project Manager

Dec 2009

Powell, Ohio

Sept 2008 to Paros Partners, Inc.

Project Manager / Business Analyst

Feb 2009

Columbus, Ohio

June 2005 to Information Control Corporation

Project Manager / Business Analyst

Aug 2008

Dublin, Ohio

Jun 1997 to Affiliated Resource Group

Senior Staff Consultant and Project Management Practice Lead

Jun 2005

Columbus, Ohio

Jun 1996 to Big Lots, Inc. (Formerly Consolidated Stores, Inc.)

Senior Programmer / Business Analyst

Jun 1997

Dublin, Ohio

Jun 1995 to Cardinal Health, Inc.

Senior Programmer / Business Analyst

Jun 1996

Columbus, Ohio

Jun 1993 to Big Lots, Inc. (Formerly Consolidated Stores, Inc.)

Senior Programmer / Business Analyst

Jun 1995

Columbus, Ohio

Jun 1990 to Mac Tools, Inc.

Programmer / Analyst

Jun 1993

Education Background

• Capital University Columbus, Ohio • Heidelberg College Tiffin, Ohio

• Executive MBA Program • Bachelor of Science degree

• Graduated with honors • Double Major Computer Science & Mathematics

Business package experience

• Intrepid Merchandising (Retail) • Pegasus and TM/400 (Logistics)

• Infinium AM, AR, AP, GL (Accounting) • Exceed Systems (Distribution)

Technical Capabilities and Achievements

• Certified Project Management Professional - earned 2002 in good standing

• Experience using MS Project Server and Connect wise to manage multiple resource projects and provide management reporting.

• Experience with MS Office products - SharePoint, Project, Access, Visio, Word, Excel, PowerPoint, and CA Clarity

• Experience with process design products including iGrafx, Visio and ABC Flow charter

• 14 years of Information Systems experience in the IBM AS/400 environment

• 4 years of industry experience in manufacturing

• 5 years of industry experience in retail and distribution

• 6 years of industry experience in logistics management

• Language experiences include:

• RPG/CLP (12 years); RPG IV/ILE (5+ years) – IBM certified RPG programmer

• SQL (7+ years)

• Synon 2/E and Code/400 case tools

References: Available upon request

Contact this candidate