Jazmine Dominique Berry

**** ***** ***, **********,** 95825

832-***-**** accjsj@r.postjobfree.com

Customer Service

To secure a position with a well established Customer Service with a stable

environment that will lead to a lasting relationship in the work field.

Education

Sacramento State University

Sacramento, CA

Nursing

Expected Graduation : 2014

Kaplan College

Sacramento, CA

Medical Assistant Diploma Program

Graduated: April, 2010

. GPA 3.4

Professional skills

> Excellent customer service skills

> Provided a high level of customer service and client relations based

on outstanding communication and interpersonal skills.

> Attended phone calls, concluded the nature of calls and assisted

callers to the proper department

> Successfully organized appointments between employees and clients.

> Responsible for typing reports, memos and other correspondence.

> Able to type 50 WPM

> CPR certified

> Bookkeeping & Filing

> Enthusiastic and cooperative.

> Developed interpersonal skills, having dealt with a diversity of

professionals, clients, and staff members.

> Functions well, independently and as team member

> Uncommon ability to understand and relate to special health needs

problems of diversified, low income communities.

> Proven communication abilities, both oral and written

Experience

Best Buy/ Geek Squad call Center

Houston, Tx

Customer service Agent January, 2013

- November, 2013

> Handle the tasks of providing positive customer service by responding

a high inbound-call volume

> Responsible for handling customer requirements and provide solutions

to customer issues

> Handle the tasks of preparing work records in an accurate manner and

update customer file Interact effectively with individuals/teams to

ensure high quality and timely expedition of customer requests

> Play active role in developing activities that improves business

performance and customer satisfaction

RMS- Rehabilitation management system

Sacramento, CA

Medical assistant

April, 2011- December 2012

> Providing excellent customer service to patients

> Keeping a clean and organized working Environment

> Performing SI injections

> Posting Charges to patients accounts

> Taking Patients Vitals

> Managing Patient Medical Records

> Scheduling appointments for patient

> Checking authorizations and patient eligibly through insurance

companies

> Multiple positions in Multiple MD office.

Sacramento High School

Sacramento, CA

Receptionist

May,2010 - April,2011

> Provided exceptional support in all aspects and phases of The work

office.

> Ordered office supplies, maintained equipment, protected confidential

files, and distributed mail.

> Set up desks and supplies for new staff members.

> Greeted patients, answered phones and scheduled appointments.

Contact this candidate