TIFFANY RICO
*** ***** ***** ****** ***** J*
Covina, CA 91724
accjoj@r.postjobfree.com
OBJECTIVE
Seeking to obtain a position in a dynamic work environment focused on promoting business
growth by providing superior Customer Service in a office environment.
SUMMARY OF QUALIFICATIONS
• Excellent customer service and communication skills
• Ability to quickly learn new concepts and skills
• Knowledge of medical terminology
• Strong verbal and writing skills
• Fluent in Spanish
• MS Office, Internet, and e-mail systems
PROFESSIONAL WORK EXPERIENCE
CUSTOMER SERVICE
• Manage 20 employees at a time
• Provide direct customer service
• Handling department inventory and ordering
SERVICE REPRESENTATIVE
• Analyzed and reviewed credit applications for customers and sales representatives
• Processed payments and purchases of service and equipment
• Handled high volume of incoming calls and provided customer service for internal and
External customers
• Maintained equipment inventory
MEDICAL ASSISTANT
• Meet the needs of an elderly patient
• Work with patient’s medical community, and family
• Helping with in- home treatments
• Meeting the cleanness requirements for the patient
• Providing astonishing support for the patient
EMPLOYMENT HISTORY
Sprouts Farmers Market Culver City, CA Senior Deli Clerk 07/2011 TO
11/2013
Self Employed Buena Park, CA In-Home Nurse Assistant 01/2009 TO
03/2010
Metro PCS Lakewood, CA New Account Manager 01/2008 TO 12/2008
EDUCATION
Everest College, Anaheim, CA Medical Assistant Certificate 2010
John F. Kennedy High School, La Palma, CA Diploma 2009