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Sales Customer Service

Location:
Walnut Creek, CA
Posted:
February 06, 2014

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Resume:

John T. Herndon

***** ******** **(Fremont, California 94538(accjlk@r.postjobfree.com ( 510-

***-****

Accounting

General Accounting /Analyst

Detailed oriented professional who works to develop and fully utilize my

skills, experience and knowledge whereby I can significantly contribute to

the company's financial goals, objectives and provide the opportunity for

professional development. Proficiency in a wide range of accounting

functions, including fixed asset, accounts payable & receivable, expense

reports, roll forward and reconciliations. Assists in the re-design of on-

going business process and makes recommendations on the development of new

or improve processes to increase operational efficiency.

SUMMARY Core competencies include:

Oracle Excel and Access Accounts Payable

SAP Systems Cost Accounting Accounts Receivable

Quickbooks General Ledger General Accounting

Professional Experience

Accounts Receivable, Cintas Fire Protection, October 2012-Present

Cintas- San Jose, CA

Responsible for all accounts receivable related administrative functions,

including contacting delinquent customers via phone to secure payment,

assisting with printing and mailing of statements, reviewing account

histories with customers, and posting payments, credit memos and

adjustments. Daily duties include heavy phone activity and computer use,

as well as filing and faxing of customer invoices and information and

meeting monthly accounts receivable goals.

Accounting, Healthnet, December 2006-April 2011

MHN-San Rafael, CA

. Receive/Process/Track/Create batch check requests - PFCT Invoices,Receive/Process/Track/Create batch check requests -

.,Receive/Process/Track/Copy/Scan - Associate Expense Reports,Process

Goods Receipt in SAP,

. Create daily held invoice reports, Create biweekly missing invoice

reports,Created monthly invoice, using pivot tables,

. Scan and file all invoices, Track held invoices, Receive mail and

distribute for Admin team,

. Research payment problems or clarify payment details, Have daily held

invoice and blocked invoice stats posted.

. Review blocked invoice and advise on solutions for admins, Update CTO

error log when errors in register are found. Other tracking and

reports as requested. Year end reports, 1099s

Banking Consultant, PNC Bank, March 2006-November 2006

Genuardi's Supermarket -Wynnewood, Pennsylvania

As a banking consultant introduced customers to various products that are

offered, promotional products such as CD, money markets, loans,

investments, various checking and savings account. Listen to customer and

make suggestions that will fit their banking needs. Also being a teller and

customer service is part of the job as well. There are individual goals as

well as team and branch goals to meet with dda's, investment referrals,

loans and new business.

SENIOR SALES CONSULTANT, DeSIMONE SUZUKI/ISUZU, 2003-march 2006

A. DeSimone Suzuki/Isuzu, Philadelphia, Pennsylvania

A. DeSimone Suzuki/Isuzu is a leading innovator in Prime and Sub-Prime Auto

sales with15 sales employees and annual revenues exceeding $1.5 million.

Oversee a sales team and product development functions, including new

product information, customer relationship development, contract & payment

negotiations. Hold gross and down payment responsibilities. Provide cross-

functional team training, coaching, and mentoring. Direct network of sales

managers and sales associates and regional representatives throughout the

U.S. Design, implement, and adjust various sales plans and programs for

team goals.

Selected Achievements:

o Instrumental in complete turnaround of under-performing sales team;

set higher expectations and instituted individual team-member

accountability resulting in 50% revenue increase per month.

o Met or exceeded all quotas throughout tenure, averaging more than $57

thousand in monthly gross sales with 17-25 cars sold per month at

$5,500.00 gross per sale.

o Consistently developed strong, sustainable relationships with VAR

customers and prospects.

COMPUTER TEACHER, 1998 - 2003

Presbyterian Children's Village - Rosemont, Pennsylvania

Presbyterian Children's Village is a placement center for adolescent boys

and girls. One of many placement programs but leading in educating the

client.

Design the curriculum for Computer learning for various grade levels in the

high school program, weekly lesson plans for daily learning. I Designed

test, mid-terms and finals exams. I Taught typing, intro to computer, basic

programming and graphic arts design.

Education & Training

Master of Human Resource Management -Currently- Ashworth College- Norcross,

GA

Master of Theology in Divinity (MDIV), 2003 - Buxton University -Monrovia,

Liberia

Bachelor of Arts (BA), 1993 - Emmaus College, Rouzerville, PA USA

U.S. Marine Corps Institute- leadership training (NCO School)

Temple University

Philadelphia Theological Seminary

Delaware State University

US Marine Corps- Communication



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