Customer Service Representative

Cherri Parker

accjgx@r.postjobfree.com

Permanent Address

**** *** ***** ****

Kernersville, NC 27284

Home Phone: 336-***-****

Education Crystal Springs Medical Center

Roanoke, VA

Patient Care Certification Training Program

Shades Of Purple LLC

Raleigh NC

Phlebotomy Certification AAPT

Professional Always Best Care

Greensboro, NC

Experiences Home Health Aide Nov

2012 - June 2013

. Assisted patient with everyday living activities (ADL's)

. Transported patients to medical appointments

. Shopped for grocery and prepare meals

. Cleaned the patients residence

Telvista

Danville, VA

Customer Service Representative, Inbound call center

Jan 2011 - Sept 2011

. Answered billing questions with the goal of first call

resolution

. Accepted and processed mobile phone payments

. Troubleshot device and service issues

Davita Dialysis Durham,

NC

Patient Care Tech/DA

Oct 2009 - Apr 2010

. Administered client weights and vitals

. Inserted cannulas in patients and provide catheter care

. Monitored vital signs before, during, and after treatments

. Started and closed Ro water systems

. Unloaded stock and stocked shelves

Piedmont Staffing Solutions

Martinsville,VA

Temporary Employee

Apr 2003-Aug 2009

. Logistics Clerk for Remington Arms

. Distribution of stock for Nautica

. Distribution of stock for Sara Lee

Administrative Microsoft Office (Word, Excel, PowerPoint), Medical

Terminology, Xerox, Records, Costumer Service

And Computer

Skills

References Available upon Request

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