Applicant Information

Resume'

Name (Last, First, MI) Title of Present Position

Parrott, Gwendolyn A. Data Collection Technician/ Label Clerk/

A-Operation Support Specialist

Mailing Address Name and Location of Employing Office

31369 Morlock St. Detroit Processing & Distribution Center

Livonia, Michigan 48152-1636 In-Plant Support

Detroit, Mi. 48233-9311

Home Phone (Area Work Phone (Area Social Security Grade Years of Service

Code) Code/PEN) Number EAS- 17

248-***-**** 313-***-**** ***-**-**** 32 yrs.

Education/Training

Date (Mo./Yr.) Name of Educational Major Fields No. of Type Date

Institution of Study Credits of

(Hours)

Ref From To (Address Not Required) Semeste Quart Degree

. r er

No.

1 High School

09/66 01/69 Northwestern High School

(Det.)

Ref From To Name of Postal or Other Course Name

. Training Facility

No.

2 08/04 09/09 Detroit P&DC InPlant Operation Support Specialist- On-The-Job

Support Training

3 07/03 08/03 Detroit P&DC InPlant End of Run Report Training

Support

4 10/98 10/98 Detroit Air Mail Center Passport Training

5 09/98 11/98 Detroit P&DC InPlant Data Collection Training

Support

6 02/84 09/87 Detroit P&DC MPLSM Acting Supervisor (204B) On-The-Job

Operation Training

Postal Positions List permanent positions first, then temporary/detail

assignments of 30 or more consecutive days.

List in reverse chronological order. Use additional space on page 2.

Date (Mo./Yr.) Position Title Name & Location of Grade

Organization

Ref From To

.

No.

7 09/98 08/04 Data Collection Detroit P&DC InPlant PS-6

Technician/Label Support

8 06/93 09/98 Zone 48235 Distribution Detroit P&DC - Secondary PS-5

Clerk Letters

9 07/78 09/93 LSM Operator/ Ann Arbor Detroit Air Mail Center PS-6

Scheme

Detail Assignments

10 08/04 Retir Acting Operation Support Detroit P&DC- InPlant EAS-17

e Specialist (OSS) Support

2009

11 07/03 07/04 Acting (OSS) EOR (DATA) Detroit P&DC- InPlant EAS-14

Support

12 12/93 08/97 Label Clerk-Mail Detroit P&DC-InPlant PS-5 & 6

Processing Support

13 08/93 11/93 Stamp Supply Clerk Detroit P&DC Accountable PS-6

Papers

14 02/84 09/87 Acting Supervisor (204B) Detroit P&DC- MPLSM EAS-16

Operation

Name

Reference Name & number

U.S. Postal Service Gwendolyn A. Parrott

Detroit Processing & Distribution Center 31369 Morlock St.

InPlant Support Livonia, Michigan 48152

Detroit, Mi. 48233-9311 313-***-****

Mgr. Terry Mayers - 313-***-****

Sr. OSS/A Mgr. Anita Walker/Spinks Data Collection Technician / Label Clerk /

313-***-****

A/Operation Support Specialist (OSS)

Position

Data Collection Technician/ Dist. Label

Clerk

A/Operation Support Specialist

Non-Postal Positions List permanent positions first, then temporary/detail

assignments of 30 or more consecutive days.

List in reverse chronological order. Use additional space below.

Date (Mo./Yr.) Position Title Grade or Name & Location of

Organization

Ref From To Salary

.

No.

1974 1975 PBX Operator $9.00 per Sears Robuck Company/ Grand

hr. River at Oakman Blvd.

Part time

1975 1977 General Wholesale Order $16,000/yr Charles Gauss Tobacco

Clerk . Company/ St Aubin

1969 1974 Long Distance Toll Operator $12.00 per Michigan Bell Telephone

hr. Company

Statement of Qualifications

Interpret Instructions, Specifications, etc., :

Daily or sometime weekly, I received logistic orders, scheme changes or other

assignments designated by the Manager for Distribution of Operations. I must first

review the materials of assignment. To comply with the duties, I must generate the

change by the contents to labels and make changes by the data requested. Then, report

to the designated floor to physically implement the manual case changes and automation

machines; computing how many cases needed to be affected and make the necessary

adjustments.

In addition, the appropriate personnel for case re-positioning and / or replacement

had to be notified.

It was imperative that logistic orders and scheme changes are kept current and updated

at all times, which had a direct impact on the correct processing and distribution of

the post office mails.

These changes directly impacted our EXFC scores, success.

Automation flow of mail processing; there were several sort plan issues and changes

needed to be implemented on the OCR/ISS Machines that would reflect (bin) changes and

redirect the down- load, of where the mail flow would transfer for further handling.

My task consisted of implementing the appropriate changes to the sort plans that was

given to me by the Operation Support Specialist. Updating and generating new placards

through Microsoft Word that would reflect and save changes in the system's files. I

prepared printing orders, placards, headers and requisition forms for bulk supplies to

be sent to outside printing companies to accommodate and maintain automation unit flow

of usage.

Reference: Name & number

SR/MDO Ceolia Ford- 313-***-****

MDO Liz. Washington/Gibson 313-***-****

Statement of Qualifications

Ability to Maintain Records and Prepare Reports:

On a daily basis I reviewed all schemes (Cities, States and Countries) to

ensure the accuracy needed to efficiently process all available mails for

on time deliveries to ensure the satisfaction of our customers. In

performing my job responsibilities, it was necessary to maintain complete

and precise data with the operation of the InPlant Support Label Office

where I kept updated files which were stored and saved on the computer with

the functioning of various Sort Plan Labeling (SPS) and Passport Computer

Systems. Excel and Word applications were used. (Licensed and password

protected) by the United States Federal Government.

During the Christmas Holiday season, it was always an involved assignment

when the manual cases and automation machines had to be changed to reflect

not only new and updated changes, but changes to reflect the Christmas

handling to various cities and states for processing and distribution.

These changes had to occur in a timely manner and I would have to acquire

the logistic orders, produce new labeling and physically implement

corrections and changes in the appropriate areas on the workroom floors.

The data would be accumulated and filtered to all personnel, managers,

supervisors and employees through reports and training along with visual-

aides of the changes.

Records were maintained to ensure all proper procedures were followed

properly. As a result of extended efforts and sometimes overtime hours, the

processing of the mails (1st class and standard, flats and sprs) was rapid,

accurate and all standard goals achieved.

Reference Names & numbers:

SR. Mgr. Terry Mayers - 313-***-****

SR. Operation Support Specialist: Wanda Fariera

A/ Mgr., Anita Walker/ Spinks

Statement of Qualifications

Perform Effectively Under Pressure Of The Position:

There were times when it became necessary to wear two- hats; performing

multiple assignments in the InPlant Support Label Office and on the manual

case station designated for zone 48235. I had received logistic scheme

changes in the Label office and on the station, which had to be completed

simultaneously. At these times, prioritizing work assignments were crucial.

The updated changes were to become effective the next day. However; my

operation on zone 48235 then, as a Distribution Clerk needed my assistance

and acting as an InPlant Support Label Clerk, deemed necessary for me to

perform both positions. Therefore I informed my Supervisor and Manager of

my ideas to preform both duties, I was granted approval. I reported to

Operation 48235 and processed all require mails in the unit and returned to

the Label Office to complete that commitment. The position in the Label

Office requires one who has the ability to work independently and I have

accomplished that admirably, using my own scheduling and method ability. I

was able to complete both assignments and was personally thanked for the

superb dedication from my Manager and Supervisor.

Reference Names & numbers:

A/Mgr. Mary Iverson - 313-***-****

Supervisor James Brown - 313-***-****

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