Customer Service Quality Assurance

Location:

Posted:

February 06, 2014

Joseph Brian Harrison

Fulton, MS 38843

WORK EXPERIENCE:

Toyota Manufacturing, Blue Springs, MS. January 2012-present.

Quality Assurance for vehicle performance: Test functions of vehicle, verifying quality

and safety. Member of Safety Task Force that includes a daily safety inspection.

Gates, Red Bay, AL. June 2011-January 2012.

Stock Service: Conducted inventory, supplied builders, operated forklift and tugger, and

performed data entry.

King Kutter, Winfield, AL. March 2010-February 2011.

Production Worker: Assembled tillers, ran press in fab shop, built bearing stands, and

built tail wheels.

Gibson Original Acoustic Instruments, Nashville, TN. June 2000-July 2009.

Supervisor of Dobro Dept: Managed daily production of dobro guitars, assembled

guitars, conducted inventory, and ensured quality control.

Turner Surveying, Vernon, AL. November 1999-June 2000.

Crew Member: Established property lines and maintained survey equipment.

Hibbett Sports, Columbus, MS. August 1998-November 1999.

Manager in training: Opened and closed store, provided customer service, operated cash

EDUCATION:

WAEM Alliance: M3 Credential Certificate in Modern Multi-Skill Manufacturing.

Skills learned: Basic safety, computer programs such as excel, blueprint reading,

precision measurement, control chart operation, electrical circuits, levers, hydraulic

pneumatic systems, mechanical drive systems.

Middle Tennessee State University, Murfreesboro, TN. August 1996- May 1998.

Studied Recording Industry Management.

Bevill State Community College, Fayette, AL. August 1994- February 1995.

Lamar County High School, Vernon, AL. 1993. Received diploma.

REFERENCES: Available upon request