DAVID MILLER

* ***** *** ** *******,

ON M*X *S*

647-***-****

accjab@r.postjobfree.com

accjab@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position as a Team member/Associate for a well establish progressive Company

HIGHLIGHTS OF QUALIFICATIONS

• Over 5 years of extensive customer service and retail experience

• Valid G driver’s license

• Cooperative and follow instructions well with strong communication skills including verbal,

written and active listening skills

• Well-developed interpersonal skills and get along well with others

• Work well with others in a team environment and independently with minimal supervision

• Dependable, Reliable and Punctual

• Work well under pressure in a fast paced environment

• Ability to lift 50 pounds

• Demonstrates a commitment to achieving meaningful results

RELEVANT SKILLS

Customer Service Skills

• Delivered excellent customer service by greeting customers with a positive attitude and friendly

approach

• Provided professional, attentive and accurate service to customer including answering general

inquiries and meeting daily transactional requirements

• Answered questions and provided information to customers

• Solved customer concerns quickly and effectively

• Interacted with customers and ensured timely and efficient services were provided daily including

promotion of new products

• Operated cash registers and accepted cash, credit and debit payments

Administrative Skills

• Answered phone calls, took messages and forwarded calls to appropriate person

• Maintained and prepared reports from manual or electronic files, inventories, mailing lists and

database programs

• Maintained front desk security and security access lists for external clients

Marketing Skills

• Developed attractive promotional material and story boards for advertising campaigns

• Directed and evaluated target marketing strategies

• Developed creative presentations delivered to students

• Initiated market research studies, designed research strategies and analyzed findings

• Established distribution networks for products and service

DAVID MILLER 647-***-**** Page 2

Shipping & Receiving Skills

• Priced items and attached security tags to merchandise

• Handled domestic and international mail packages and placed shipping labels on tanks

• Inspected and secured vehicles containing shipping merchandise

• Prepared shipping invoices with accuracy

• Loaded and unloaded inventory into store

Service Technician Skills

• Installed and repaired elevating products

• Delivered and installed medical equipment in clients homes, hospitals and stores

• Instructed clients in the proper use of product and equipment

• Accurately identified customer expectation and needs and provided great customer care

• Driven trucks loaded with medical equipment and compressed gas cylinders and medical liquid

• cylinders

• Recorded deliveries and pick-ups on a load manifest and obtained signatures from customers to

• comply with all regulatory requirements

• Loaded and unloaded cylinders on vehicle using hand truck and mobile forklifts and recorded

• cylinder type and quantity

EDUCATION

Administrative Marketing and Business Course 2003-2006

George Brown College of Applied Art and Technology, Toronto, ON

Ontario Secondary School Diploma 1997-1999

Monarch Park Collegiate

WORK EXPERIENCE

Customer Service Associate/Sale Representative, for Toys R us in North York/ON since

Dec 1, 2013 and still-Present

Customer Service Associate/Sale Representative, for Mark's Warehouse in Scarborough/ON

since Nov 18, 2013 and still-Present

Merchandiser/Customer Service Associate, for No fill’s Grocery store in North York/ON

Since Oct 1, 2013 and still-Present

Load Puller-Delivery Assistant, for LOWE’S Home improvement Store, Scarborough, ON

April 1/2013-to-Sept 14/2013 Seasonal Contract Position

Delivery Driver/Service Representative, for the Kitchen Table Grocery Stores, Toronto, ON

Apr 2011 - Feb 2012

Medical-Equipment-Technician/Service Representative, Shopper Home Health Care Toronto,

ON Jan 2008 - Oct 2010

Industrial Baker/Cargo Handler, Griffith Laboratories, Scarborough, ON, Sept 2006 - Jan

2007

Customer Service/Fundraising Coordinator, Marketing Possibility Inc. Scarborough, ON

Jan 2006 - June 2006

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