LEENA K. DILAWARI

***** **** **** ***** ( Gaithersburg, Maryland 20879 ( Cell :240-***-****

( Home:301-***-**** Email:acciz3@r.postjobfree.com

CAREER PROFILE:

Accomplished results-driven Information Technology Program Manager Leader

with experience in managing dynamic technology projects with complex and

large programs with focus on strategy and planning to enhance and impact

business growth for both private and public sector clients. Expertise in

development, design, analysis, testing, and implementation using Agile,

Iterative Development Methodologies, and ITIL (Information Technology

Infrastructure Library) processes. Strong qualifications in Project

Management Life Cycle (PMLC), Software Development Life Cycle Methodologies

(SDLC), Planning & Strategy Management, Drupal, and Web-based J2EE

architectures.

Demonstrates strong leadership with the ability to set strategic direction

and execute plans following disciplined methodology. Effective executive

with interpersonal communication skills; extensive experience with senior

management, cross- functional project teams, and staffs at all levels.

* Project/Program Management

* Business Process Improvements

* Software Development Lifecycle Process

* Project Governance

* Financial Reporting

* Scope Definition

* Cross-Function Leadership

* Client Management

* Training/Mentoring/Staff Development

* Risk Management

* Change Management

* Vendor Management

* Resource Management

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PROFESSIONAL EXPERIENCE:

ACTIONET, INC., Washington, DC 2011

- Present

Senior Project Manager

Spearheaded $25 Million program for the U.S. Department of Education's

Internet and Intranet Applications (EDIIAS) at Office of Chief Information

Officer leading team of 20 direct reports. Technologies include:

Drupal/PHP/LAMP, WordPress, TeamSite, Digital Mobile, ColdFusion, SAS, SQL

Server, MySQL, Digital Mobile, Oracle, and SharePoint.

. Led the successful rehabilitation and delivery of $25 Million Drupal

based web solution applications previously plagued by schedule

overruns, poorly documented requirements, and inefficient processes

with increase in ROI by 7%.

. Responsible for managing initiatives to include project planning,

creating operating budget and schedules, financial analysis,

stakeholder management, project tracking, and Earned Value management

for the OCIO Division.

. Accountable for the operations, maintenance, enhancement, and

availability of the Department's primary Internet website (www.ed.gov)

and primary intranet website.

. Authored and instituted the use of project management documentation

templates for best practices within the division increasing work

efficiency by 5%.

. Performed program and project status to the stakeholders and to the

Department's Deputy CIO.

. Performed activities on the risk analysis, formulation of mitigation

strategy, and contingency planning at program level.

. Provided end-to-end SDLC and Agile (Scrum) Project Management and

Process Improvement Development. Activities included scope planning,

project control & execution, budget and cost analysis (EVM), vendor

management, and requirements management.

. Supported the Contracts Division by ensuring the proposal creation

process includes coordinating with team members, assembling writing

templates, tracking the proposal due for submission, and gathering

requirements from SOW to ensure the proposal meets all guidelines.

CHICKASAW NATION INDUSTRIES, INC., Silver Spring, Maryland

2010 - 2011

Senior Project Manager

Directed a $23 Million budget biotechnology consolidation initiative to

Document, Archive, Report, and Regulatory Track System (DARRTS) for The

Center for Drug Evaluation Research (CDER) to support Food Drug

Administration (FDA) into one single system for drug and biological product

reviews. Managed team consisting of ten business analysts, architecture,

team lead, developers, and Quality Assurance analysts.

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Maintained continuous alignment of program scope with strategic business

objectives, and provided recommendations to enhance program effectiveness

toward strategic goals.

. Managed software system development and integration projects

through all phases of project life cycle - analysis, design,

development, testing, implementation, and post-production support.

. Initiated and streamlined processes that increased efficiency and

client satisfaction and reduced error rate by 11%.

. Furnished periodic Dashboard Reports to project stakeholders and

senior management on status, progress measurement, future

opportunities, and proposed resolution on client issues.

. Coordinated and delivered project deliverables per Enterprise

Performance Life Cycle (EPLC) standards to the FDA Senior

Management Team, Chief Project Management Staff (CPMS), Business

Program Management Office (BPMO), and Contracting Officer's

Representative (COR).

. Established and instituted program level PMO on the business side of a

biotech environment with full executive level support and buy-in from

department managers.

TRACEN TECHNOLOGIES, INC., Rockville, Maryland

2009 - 2010

Project Manager

Managed Harmonized Inventory (HI) biotechnology initiative with program

budget of $36.7 Million for the Food Drug Administration (FDA) to upgrade

its information technology within multiple databases in order to better

track food-borne diseases and possible adverse effects from medical

devices.

. Directed Program Management Office (PMO) to provide management

consulting guidance and direction for multiple task orders.

. Led projects throughout the full project life-cycle including

planning, budgeting, requirements, design, development, and

implementation phases.

. Identified and analyzed business and technical IT requirements with

users, designers, developers, and SMEs on project scope, and

deliverables. Documented analysis reporting using Requirements

Traceability Matrix (RTM).

. Interfaced with business users to prepare and update Business

Requirements Document (BRD) and System Requirements Specification

(SRS). Ensured all artifacts complied with FDA Enterprise

Performance Life Cycle (EPLC) framework and guidelines. Augmented

enterprise-wide templates to track issues and risks associated to

the project. Conducted risk engineering to develop and execute

timely action plans.

. Standardized 'best practices' and improvement policies with

recommendations for enhancements resulting in higher standards of

quality and efficiency to the projects.

. Pioneered the Microsoft Share Point portal for project related

documents in a large corporate environment and ensured effective

communication among onsite and offshore resources.

MARRIOTT INTERNATIONAL INC., Bethesda, Maryland 2005 -

2009

Senior IT Project Manager

Spearheaded key enterprise web-based projects integral to the Search and

Reservations systems implemented in Marriott.com and nine global sites with

a $44.6 Million program budget. Successful project implementation resulted

in higher revenue by 32% through increased reservations from web channel.

Special emphasis on key decision making with ability to manage multiple

projects using J2EE technology in a highly dynamic Web environment.

. Pioneered as Sr. Project Manager over e-Business and e-Commerce

Systems leading team of eight for Marriott.com. Tasked with

management oversight, solution technology knowledge, and leadership

to ensure project staff defines, develops, and delivers customer

focused e-Business solutions.

. Championed IT PMO strategy and vision by conceptualizing design and

developed standards, tools, templates and processes for IT

enterprise users resulting in strengthened IT PMO Organization.

. Provided strategic insight and expertise on initiatives that improve

organization's brand and influence the direction of Marriott.com

initiatives.

. Managed project through entire life cycle including planning,

scheduling, resource allocations, budgeting, maintenance, and

interfaced with customer to define, develop system requirements, and

upgrades.

. Prepared and briefed Senior Management on project status at monthly

Advisory and Steering Board meetings. Sponsored task force meetings

to communicate project progress and updates to all internal business

stakeholders.

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. Experienced in all aspects of project management, including defining

project charters, scope, work-breakdown structure (WBS), resource

planning, team structure and status, identifying risks; reviewing

team deliverables; managing team members; developing and overseeing

current and future work statements, software vendors and

contractors.

. Implemented and executed department standards and procedures on

'Project Delivery Methodology' (PDM) resulting in improved

efficiency and process time by 7% utilizing SDLC principles and

methodologies.

. Administered and enhanced unit testing strategies and design reviews

resulting in 'Zero Defect' launch initiatives with below budget

costs.

NORTHROP GRUMMAN, INC., McLean,

Virginia 2001 - 2005

IT Project Manager

Navigated Department of Defense (DOD) Global e-Business eXchange (GEX)

interfaces for modernization programs of the Wide Area Work Flow (WAWF) and

USPS Program .WAWF is web-based system for electronic invoicing, receipt,

and acceptance. USPS Program is an e-Buy for electronic commerce

activities. Led team of engineers in requirements definition, coding,

testing and implementation.

. Managed projects valued over $2 Million in business-to-business

electronic commerce interface and integration of 25 systems

including U.S. Army, Coast Guard and Navy including definition of

translation requirements from each system's native file format ANSI

X 12, UDF to XML.

. Developed project plan, schedule, budget, and technical oversight

including establishing milestones, identifying program issues, and

providing mitigation solutions to contractual specifications.

. Created and communicated monthly status and financial reports to

Project Director including cash flow projections.

. Performed risk assessment and mitigation plans using Earned Value

(EV) and Return on Investment (ROI).

. Conducted extensive interaction with users and customers to define

business requirements, COTS integration, and established

architectural data and process flows.

Project Manager

Led National Institute of Health (NIH) contract supporting 4,000 end users

administering NIH's extramural research program that awards more than $9

Billion in annual grants. Directed project with J2EE architecture and

Oracle RDBMS (9i) based applications: Oracle Designer/Developer 2000,

Oracle Forms and Reports.

. Managed $3.5 Million software development projects focused on

enhancements for web, J2EE, and Client/Server technology

applications for team of 35 members in all phases of SDLC.

. Created and monitored detail project plans incorporating resource

allocations, milestones, critical paths, time estimates,

dependencies and deliverables.

. Utilized Rational Unified Process (RUP) Methodology to

collect and manage requirements, create iteration plans, and

track life cycle disciplines.

. Recommended and implemented SEI CMMI processes for software

engineering initiative for system wide projects.

. Performed risk assessment and mitigation plans using Earned Value

(EV) and Return on Investment (ROI).

VERIZON COMMUNICATIONS, Silver Spring,

Maryland 1995 - 2001

Project Manager

Led Data Network Management System (DNMS) for Verizon's East DSL and Fast

packet networks on alarm Surveillance and Trouble ticketing programs.

. Managed team of 10 engineers in Requirements Management for releases

supporting functionality for ADSL, RETAS, VODSL, CenterOP Sentry,

and Alarm & Surveillance systems valued at $700,000.

. Coordinated and participated in Joint Application Development (JAD)

meetings with management, clients, developers, testers and other IT

teams to identify customer specifications and resolve post-release

issues.

. Formulated project plans for the Production Support and Requirements

Team and worked with Project Manager to establish detailed project

plans and track progress throughout.

Project Lead

. Provided technical expertise to clients via INTEGRITY tool to

maximize $425K expressTRAK data quality conversion

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EDUCATION and CERTIFICATIONS:

ITIL V3 Foundations Certification - June 2012

PMP (Project Management Professional) Certification - In-Progress

BBA, Finance and Investments, Bernard M. Baruch College, New York, N.Y;

Magna Cum Laude

AWARDS:

VIP Award - April 2007 (Marriott Int'l Inc.)

President's Excellence Award - April 2003 (Northrop Grumman)

Circle of Excellence Award - June 1994 (MCI)

. The Wall Street Journal Award (Baruch College)

TECHNICAL SKILLS:

JAVA, JSPs, HTML, XML, Cloud Computing, Drupal/PHP/LAMP, WordPress, JIRA

(Atlassian Suite), SharePoint, ColdFusion, Rational Rose, Object Tool,

Rational RequisitePro, ClearQuest, ClearCase, PVCS, Remedy, MS-PROJECT,

Actuate, Cognos, Erwin, Visio, Vignette, Informatica, Oracle RDMS, SQL/SQL

PLUS, UNIX, WinRunner, LoadRunner, Dbase III, Continuus, and INTEGRITY

SECURITY CLEARANCE:

Public Trust Level Clearance

Contact this candidate