Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Whippany, NJ
Posted:
February 05, 2014

Contact this candidate

Resume:

Robert L. Callahan

*** ****** ***.

Bradley beach, N.J.

07720

732-***-****

Objective: To obtain training in a field that draws on my unique work

experience and history, in an industry that promises comprehensive training

and fair compensation.

Experience:

1981-1984 Laborer - Various trades, Brick masonry, Carpentry,Painting,

General Construction.

1984-1991 All Jobs Considered

Owner operator, Carpenter, Contractor

Estimated material and labor costs

Bid on jobs

Created plans and drawings

Negotiated contracts

Purchased materials

Evaluated sub-contractor bids

Coordinated jobs for Excavators, Masons, Electricians, Plumbers, Roofers,

Etc.

Hired, supervised and trained up to three employees

1991-1995 ToGo Getters Restaurant Delivery Service

Partner/Manager

Contracted restaurants to participate with our service

Sold advertizing space in our monthly Direct mail publication "ToGo

Getters" Restaurant Guide that included menus from all of our participating

restaurants

Order Taking

Order Processing

Driver Dispatch

Customer Service

Shift Audit

Contact: Robert I. McKee 1-800-799-XXXX (No longer active #)

1995-1999 Choice Marketing

Partner/Owner, Sales/Promotions

A Company that specialized in advertizing and promotions for small

businesses.

Direct Marketing of Advertizing gift certificates tailored to promote

various small businesses and increase their business up to a possible 300

new customers through point of contact and lost leader sales of specialized

gift certificates.

Contact: Robert I. McKee 1-800-799-XXXX

1999-2001 Crystal Inn Neptune, NJ

Manager/Front Desk Clerk

Checked guests into motel offering them the optimum accommodation's to suit

their needs.

Various customer service tasks

Credit Card pre-approval as well as cash transactions

Input all transactions and customer information into computer

Adjusted rental costs to maximize occupancy

Performed Security tasks, walked parking lot, motel hallways

Resolved situations with loud or disruptive guests

Audited final bill assessing length of stay, telephone billing, and

incidental charges upon check out

Contact: Jay Patel 732-***-****

2001-2011

Quick Cut Lawn Services-Owner/Manager

Created Advertisements to be posted throughout county, as well as print

advertising and generating new customers through the use of leads

companies.

Made initial phone contact with customers and scheduled estimate.

Estimated jobs relating to property maintenance, saw job through.

Maintained equipment and did small engine repairs.

Over saw and directed crews of up to 4 people.

Part Time/Seasonal 2001-2009

National Multiple Sclerosis Society

During the winter months January and February, at the time I was with Quick

Cut Lawn

Services, I worked for the National Multiple Sclerosis Society,

distributing printed materials through out New Jersey, promoting the MS

Bike ride and Walk. While a number of factors contribute to my

accomplishments, Turn outs for the Jersey shore Bike Ride and Walk had the

highest turn outs in the nation and it was during my time with them that

the MS Walk exceeded 1 Million dollars in pledges for the first time in its

30 year history.

April 2012-January 15, 2013

Next Level/Paramount Health group

Sold health insurance policies through leads generated on internet and

provided by employer.

Education:

Jackson High School, Jackson, NJ Graduated 1981

J Sergeant Reynolds - Richmond, VA - Computer Programming 1985 - 1986

Brook Dale Community College, Lincroft, NJ - Paralegal 2008-2009

NJ State Life Insurance Producer 6/20/2013

Volunteer Work: 1997-1999

Monmouth Medical Center, Long branch, NJ

Assisted patients with food services menus



Contact this candidate