Customer Service Information Technology

Sean Tookes

*** ****** ***** ********* **** GA, *0269

678-***-**** **********@*****.***

Objective: I am currently looking for a full time position in an environment that offers a

greater challenge, increased benefits for my family, and the opportunity to help the

company advance efficiently and productively.

EDUCATION

Capella University Atlanta, GA

Information Technology 2013-Present

WORK EXPERIENCE:

Team Leader Peachtree City, GA

Norman Paschall Company 2010-2012

• Oversee the work of employees ensuring that they follow the company's procedures and

maintains its policies.

• Maintains safe work environment by educating and directing personnel on the use of all

control points, equipment, and resources; maintaining compliance with established

policies and procedures.

• Contributes to team effort by accomplishing related results as needed

• Manage the production line in accordance with the procedure of the company

• Insure that productivity and quality standards are met.

PC Technician Peachtree City, GA

Computer Expertise 2007-Present

• Performed on-site repair and preventive maintenance on personal computers and related

peripherals.

• Evaluated technical issues, solved customer concerns, and troubleshoot computer

problems in an efficient and courteous manner.

• Built custom computers to best serve the customer needs.

• Estimate and invoice repairs

Triumph motorcycles Peachtree City, GA

Binning Operations 2004-

2007

• Processing shipments UPS & FED Ex, forklift Operator Customer Service

• Shipping & Receiving Computer inventory and picking and packing.

Receiving Agent Riverdale, GA

DHL Danza Air & Ocean 2002-2004

• Responsible for insuring inbound and outbound cargo is received, scanned, put in

location, pulled for packing, prepared for shipping accurately with correct

documentation..

• Replaced damaged item and shortages

SKILLS AND COMPETENCIES:

Management Communication Microsoft Office Time Management

Customer Service Problem Solving Organization Work Coordination

Contact this candidate