Human Resources Manager
Resume:
Rockford, MI *****
Phone 616-***-****
E-mail: ************@*****.***
Matt McConnon
Education Bachelor of Science Business/Administration
**** - **** ********** ** *****ix
Grand Rapids, MI
2006 - 2007 Grantham University
Kansas City, MO
Accelerated Management Course Certificate
2000 - 2001 American Ambulance Association
Kansas City, Kansas
Paramedic Certificate
1990 - 1992 Davenport College
Grand Rapids, MI
Professional 2000-Present
Experience Chief Operations Officer, Rockford Ambulance
Responsible for all operational processes (field
and communications)
Participate in the formulation and compliance with
operational and capital budgets
Maintain good working relationships with hospitals,
police, fire, townships, cities, villages and other
external agencies private and public
Charged with Re-Accreditation process and packet
for 2001, 2004, 2007, 2010, and 2013. Received full
accreditation each time.
Actively involved with fundraising efforts for the
company
Human resources (candidate selection, hiring,
evaluating, coaching and behavior modification)
General IT responsibilities
1994-2000
Operations Supervisor, Rockford Ambulance
Responsible for scheduling for all ALS units,
Wheelchair and dispatch
Coordinate the maintenance of ambulance and
Wheelchair fleet
Administration of the Continuous Quality
Improvement program
Inventory and supply management
Involved in National Accreditation in 1994 and
re-accreditation in 1999
Interviewing prospective employees
Developed and implemented the Field Training
Program
1992 - 1994
Paramedic/FTO, Rockford Ambulance
Patient care
Training of new employees, evaluating and providing
feedback on a daily basis
Remediation of employees with identified problems
Additional Member of the Kent County Emergency Medical
Professional Services Quality Improvement Committee, Protocol
Activities Committee, Pharmacy Committee, Disaster Planning
Committee, Agency Management, Governing Body,
Executive Committee
Past President of Kent County Emergency Medical
Services Board
Member of the Regional Quality Improvement
Committee
Member of Region 6 Bio-terrorism Preparedness
Committee
Board Member, Michigan Association of Ambulance
Services (MAAS)
Past State of Michigan Basic, Specialist, and
Paramedic Evaluator
Ottawa County Central Dispatch Authority
Kent County Dispatch Authority TAC subcommittee
Speaker at Upper Peninsula EMS Conference
Community
Activities Past Chair of Courtland Township Planning
Commission
Represent the company at various community
activities
Past Deacon at Rockford Reformed Church
Dive Instructor with a local dive shop leading and
training new divers
Licenses and State of Michigan Paramedic License
Certificates 1992 - Present
Pre-hospital Trauma Life Support (PHTLS)
1992 - 2007
Advanced Cardiac Life Support (ACLS)
1992 - 2007
Pre-Hospital Trauma Life Support (PHTLS)
2007 - Present
Pediatric Advanced Life Support (PALS)
2009 - Present
Trauma, Triage, Treatment and Transport
1994 - Present
Healthcare Provider Basic Life Support (BLS)
1991 - Present
Emergency Medical Dispatch (EMD)
1996 - Present
ICS 100, 200, 300, 400, 700, 800 classes
2007 - 2008
Basic and Advanced Disaster Life Support
2013
References
Gary Canfield
Executive Director
19176 Hall Road Ste 240
Clinton Township, MI 48038
****.********@********.***
Steve Johnson
Algoma Fire Chief
10538 Wolven Street NE
Rockford, MI 49341
*****.***********@*****.***
Dick Whipple
General Manager
517 South Division SE
Grand Rapids, MI 49503
****.*******@***.***
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