Sales Administrative Assistant

DONNA VANDERLAAN

***** *. ***** *****, ********, AZ 85378 accido@r.postjobfree.com 602-751-

0144

OBJECTIVE: Goal-focused and energetic professional seeking rewarding

opportunity.

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SKILLED IN

. Sales (cold calling, account management, inside sales, telesales,

retail)

. Leadership Development

. Generating Leads

. Volunteer Coordinator (mentoring, training, coaching, recognition)

. Multi-level Marketing

. Retail Management

. Customer Service

PROFESSIONAL QUALIFICATIONS

. Excellent Team Player

. Highly organized in coordinating the details of business with minimal

direction.

. Continually contribute new ideas to increase efficiency and add value

to the organization.

. Enjoy and work well with seniors.

. Driven to win, and excel!

. Strong interpersonal skills

. Passion for serving others

SALES

. Experienced and top producer in sales

. Experienced closer

. Energetic, optimistic spirit

. Persuasive communicator

. Skilled at building relationships

. Active listening skills

ADMINISTRATIVE MANAGEMENT

. Successfully recruited a cooperative team and promoted a productive

environment

. Trained and supervised clerical assistants to assume advanced

responsibilities

. Supervised day-to-day operations and all aspects of starting and

managing a business

. Experienced in originating programs and events

. Bookkeeping assistance, cash register, cash receipts, expense reports

LEADERSHIP TRAINING

. "Purpose Driven Church" - Rick Warren

. 2-week course "Developing a Gift-Based Ministry" at Fuller Seminary

. Spiritual Gifts & Volunteer Mobilization Workshop

. Changing Culture from the Bottom Up

. Volunteer Mobilization Forum - Leadership Training Network

. Mary Kay Director Sales Training

DONNA VANDERLAAN

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CAREER HIGHLIGHTS

I.C.E., Scottsdale AZ

Sales Cruise Consultant - Telesales July 2009 - Present

. Top producer in selling cruise and resort vacation packages

Olan Mills Photography, Phoenix AZ

Photography Sales Consultant March 2009 - July 2009

. View portraits with customers on computer to sell portrait

packages.

Furniture Affair, Phoenix AZ - www.furnitureaffair.com

Sales Associate/Interior Design Sept 2008 - March 2009

Oh Donna's Consignment Boutique, Phoenix AZ

Owner May 2004 - Aug 2008

. Opened and managed a consignment boutique, selling women's

clothing, accessories, and home d cor.

Mary Kay Cosmetics, Cypress CA

Sales Consultant promoted to Sales Director May 2004 - August 2008

. Conducted cold and warm calling to obtain new business

. Achieved career car for leadership and top producer.

Trinity Christian Reformed Church, Artesia CA

Administrative Assistant to Sr. Pastor Sept 2000 - Aug 2001

. Performed secretarial and administrative support duties

The Salvation Army Western Territory Headquarters, Long Beach CA

Administrative Assistant to Youth & Candidates Secretary Aug 2000 -

Aug 2001

. Assisted with hotel events, travel plans and correspondence.

. General administrative duties

Rosewood Christian Reformed Church, Bellflower CA

Director of Volunteer Ministries June 1999 - April 2000

Administrative Director Sept 1997 - June 1999

Office Manager Sept 1996 - Sept 1997

. Preparation of agendas and reports for board meetings.

. Supervised support staff.

. Facilitated the recruitment, retention, & appreciation of

volunteers.

. Developed forms, work flow, and office procedures.

Light & Life Christian Fellowship, Long Beach CA

Director of Children's Ministry/Volunteer Coordinator Jan 1995 - May 1996

Administrative Assistant to Sr. Pastor Jan 1994 - Jan 1995

. Responsible for Children's Dept. including vision, recruitment, job

descriptions, training, appreciation, special events and

activities.

. Evaluated program and made changes as needed.

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