Customer Service Medical
Resume:
Norma Keys
Kosciusko,Mississippi 39090
Objective
Receive the opportunity to gain experience as an Office Administrator/Clerical
Education
Cleveland State Cleveland, TN
Office of Administration
Medical Coding Specialist Certificate
Lee University Cleveland, TN
Middle Grades Education 4-8 June 2005 - July 2009
Biochemistry
Cleveland State Cleveland, TN
Medical Coding and Billing
Work History
Receivia 12/09--present
VA Hospital Medical Billing
1.Highly secured and confidential of PI
2.HIPPA laws knowledged
3.Receive outpatient dates and patients names secured
4.Create and bill patients physicians visits to insurance companies.
5.Medicare Pt A and Pt B knowledgable
6.Knowledgable with Aetna,Cigna,BCBS,GEHA,UMR insurances
7.Electronically send medical claims
Receivia Cleveland,TN 10/05--
Insurance Specialist- Account Receivable
1. Contacting patients insurances for payments
2. Resubmitting bills for second consideration of payments
3. Specialized in working with Veterans Administration Insurance
4. Specialty in Account Receivable
5. Federal back ground clearance for Veterans Administration for
Accounts receivable.
6. Updating patients claims and making sure payment is processed
7. Highly functional and working at a moderate pace to complete duties.
NRS 11/2010 NRS & Receivia are same companies
Inbound and outbound CSR
1. Assisted in payments from patients
2. Set up payment plans
3. Discussed patients bills
Great Clips Cleveland, TN 5/03 - 7/06; 11/08 - 08/09
Hairstylist
1 Customer Service
2 Responsible for scheduling my own clients.
3 Wash, cut, dye, style hair.
4 Maintain register and patron monies.
Bradley Title Exchange 08/00 - 05-06
Receptionist (Part Time)
1 Responsible for answering phone
2 Greeting customers and dealing with certain problems
3 Handling proper documentations of personal finances
Cleveland City Schools Cleveland, TN 04/01 - 12/08
Child Nutrition Dept/Bookkeeper
1 Responsible for maintaining register.
2 Computer data entry on lunch accounts.
3 Make sure lunchroom is a sanitary environment at all times.
4 Schedule weekly meal plans.
United Knitting Cleveland, TN 05/00 - 04/01
Inspector in quality control
1 Responsible for inspecting final woven product.
2 Record all quality issues or deficiencies for my shift.
Fantastic Sam s Cleveland, TN 01/92 - 05/03
Professional Hairstylist
5 Responsible for scheduling my own clients.
6 Wash, cut, dye, style hair.
References
Phil Cook
Lee University / VP of Undergraduate Admissions
Ocoee Street
Cleveland Tennessee
*****@*************.*** 423-***-****
Mike Kelly
Cleveland Police Department
SRO @ Cleveland Middle School
Cleveland Tennessee
Dr. Samir and Sherrie Rahbe
Westside Drive
Cleveland, Tennessee 423-***-****
Contact this candidate